ADT Alarm Reviews for California

ADT is the number one home alarm monitoring company is the United States. ADT Alarm Reviews in California, show why California Security Pro is your number 1 ADT Authorized Dealer in the state. Having installed over 20,000 ADT alarm systems in California we have maintained an A+ Better Business Bureau rating, have high customer satisfaction quality scores and many 5 Star reviews from satisfied customers.

If you are a California homeowner, call California Security Pro for a free home security review at 1-800-310-9490. We will help you choose the best ADT security option for your home and family.

ADT Alarm Reviews from Yelp

 Featured Reviews

 Yelp Review

 " I'm glad I switched to ADT."

Great company, great people to work with.  Kyle Madison is the best employee I've ever worked with. Ron is a great installer, he was on time and did a very complete job. He walked me through the whole process. I'm glad I switched to ADT. - Tom R., Hermosa Beach, CA 9New Home-owner Long Beach)

 Yelp Review

4/23/2016 "We are pleased with the ADT system"

We decided to install a security system in our home after a burglary. Otis, our sales rep, came out to evaluate our needs and give us a quote on an installation to meet our needs. He was very professional, courteous, friendly, and knowledgeable and helped us decide on the best system to meet our needs. He did a walk-through to determine where all the sensors needed to be placed, and took our input about what we would like to have covered. He gave us a quote on costs and did not do a "hard sell" but let us decide (taking a few days) in our own time which we appreciated. Otis has been very responsive both with completing our purchase and being available to answer questions before and after installation. The installation was scheduled in a very timely manner and the installer did a good job. He then instructed us in the use of the system,  and answered all questions we had at the time. We are pleased with the ADT system, and the California Security Pro staff, and would recommend them to anyone who would ask. - Barbara M., Walnut, CA

These guys are extremely customer focused.  I was paying $25 a month for monitoring services for a 20 year old alarm system that was tied into my home phone. We dumped our home phones because they are just a waste of money and only use our cell phones these days so the old alarm system didn't work anymore.  The old alarm company wanted $700 to put a new cellular pad in the house and it had nowhere near the bells and whistles I get with ADT.

I now have the $59 a month service from ADT and they used all my old door and window detectors which is a very large number that are hardwired in so that is great.  Kyle, my sales rep explained all of this to me and he was great through the whole process. Pat, the installer came by today to install the system - he was awesome - knows his stuff inside and out, was pleasant, and efficient.  For the $99 I upgraded to cellular, got a motion detector, a camera, another wireless detector for the wine cellar, a lamp switch, and the alarm can be armed and disarmed from one of 4 places:

1) The downstairs keypad
2) The upstairs keypad
3) A key fob - this is great for walking the dog - go out the back door and arm the whole house with a press of a button
4) My cellphone - the ADT Pulse App from the App Store works great.  I can see what is going on on the camera, arm the house from NY if I want, set up a vacation schedule so the lamp goes on and off at certain times while I am on vacation.

I needed a new system anyway, and if I think about some of the things we spend money on, an extra $35 a month for great safety, piece of mind, convenience, flexibility, and state of the art technology was an easy decision for me.

ADT has good technology but the real difference maker here is California Security Pro.  These things can get complicated and having a great dealer that is first class from the sale through to the install deserves a review like this .  Not easily impressed but was today.

Thanks! - Roger S., Oakland, CA 

Most Recent ADT Security Reviews

These guys are extremely customer focused.  I was paying $25 a month for monitoring services for a 20 year old alarm system that was tied into my home phone. We dumped our home phones because they are just a waste of money and only use our cell phones these days so the old alarm system didn't work anymore.  The old alarm company wanted $700 to put a new cellular pad in the house and it had nowhere near the bells and whistles I get with ADT.

I now have the $59 a month service from ADT and they used all my old door and window detectors which is a very large number that are hardwired in so that is great.  Kyle, my sales rep explained all of this to me and he was great through the whole process. Pat, the installer came by today to install the system - he was awesome - knows his stuff inside and out, was pleasant, and efficient.  For the $99 I upgraded to cellular, got a motion detector, a camera, another wireless detector for the wine cellar, a lamp switch, and the alarm can be armed and disarmed from one of 4 places:

1) The downstairs keypad
2) The upstairs keypad
3) A key fob - this is great for walking the dog - go out the back door and arm the whole house with a press of a button
4) My cellphone - the ADT Pulse App from the App Store works great.  I can see what is going on on the camera, arm the house from NY if I want, set up a vacation schedule so the lamp goes on and off at certain times while I am on vacation.

I needed a new system anyway, and if I think about some of the things we spend money on, an extra $35 a month for great safety, piece of mind, convenience, flexibility, and state of the art technology was an easy decision for me.

ADT has good technology but the real difference maker here is California Security Pro.  These things can get complicated and having a great dealer that is first class from the sale through to the install deserves a review like this .  Not easily impressed but was today.

Thanks! - Roger S., Oakland, CA 

Yelp Review

5/31/2016 "We've used bay alarm, AT&T digital life and now Adt and so far this was a stellar experience."

I don't do reviews, but these guys were awesome! Brandon was amazing, prompt, professional and kind. Even nice to my crazy dog. Installation took longer than anticipated due to our old house, but they did their best to finish on time. I feel more secure and satisfied. We've used bay alarm, AT&T digital life and now Adt and so far this was a stellar experience. The service is a bit more expensive, but I'm hoping that is because of the quality of the experience! And that if we ever do need the alarm for realz, Adt will be ready.

Jennie V., Oakland, CA

 Yelp Review

5/24/2016 " I'm glad I switched to ADT."

Great company, great people to work with.  Kyle Madison is the best employee I've ever worked with. Ron is a great installer, he was on time and did a very complete job. He walked me through the whole process. I'm glad I switched to ADT. - Tom R., Hermosa Beach, CA 9New Home-owner Long Beach)

 Yelp Review

5/18/2016 "Angel made our entire transition very smooth"

Angel is the best agent in ADT. If it wasn't because of him, I wouldn't have used this service. He is very professional and cooperative and easy going. Angel made our entire transition very smooth and I'm happy I got a great experience with him at ADT. (installed by Tamas) - Nazila J., Beverly Hills, CA

 Yelp Review

5/10/2016  "Will be recommending to all my friends" 

I recently switched to California security pro from another Los Angeles based alarm company that I had used for 8 years. The other company had me frustrated for many reasons.Mr. Rodriguez came right on time for my appointment and was able to answer all my questions. He made himself available for any further questions, which I did end up having. He was helpful without being pushy. The technician, Daniel, was equally helpful even when I kept bugging him with more questions! Daniel did an excellent job with the installation and was able to complete everything I needed in a timely manner. I definitely will be recommending them to all my friends. - Mae L., Gardena, CA (New Homeowner in Torrance)

 Yelp Review

5/3/2016 Dorelle was knowledgeable and efficient

Two days later the system was installed by a very knowledgeable tech and voila, we're all set and happy as can be! Thank you! - Camille W., San Mateo, CA

 Yelp Review

4/29/2016  "all at a recurring cost much less than Bay Alarm's offering"

We recently upgraded our company phone system and needed to upgrade our alarm system as well.  After getting a quote from our incumbent company Bay Alarm, I was referred to Kyle Madison @ ADT to see their offerings.  Knowing our alarm situation, Kyle made it a point to meet me the same day which I was pleasantly surprised.  Not only that, the alarm package he put together is more secure than our existing system with the advantage of now having cameras on all our external doors...all at a recurring cost much less than Bay Alarm's offering as well as their legacy system that was previously in place (since year 2000).  Kyle made this whole process painless and I'm excited with the new setup as well as the peace of mind that goes along with it.  I can control most all my features online as well as my android smart phone.  I would definitely use ADT for any future installs and references for others. - Fred V. I.T. Manager, Pleasanton, CA

 Yelp Review

4/25/2016  "I recommend using these guys if you need an alarm system"

I worked with Michael Farabee, and he was very knowledgeable. He gave me good recommendations and the installation was quick and painless and very convenient. I recommend using these guys if you need an alarm system. I've had mine for a month plus and it's worked perfectly. I had one false alarm and even that was smooth. - Nicole A., Newark, CA (New Home Owner in San Lorenzo)

 Yelp Review

We recently move to Campbell and I  was looking for security system for my Townhouse.  Maria knock at my door at the right time ready to provide me with the  the  best estimate and  very caring service. Maria was very knowledgeable about product and help me  to design a system that fit my budget and security needs.Maria was  very accommodating and sensitive to my unique needs she do an excellent job of explaining products/service with various options you need I selected wireless ADT, Pulse coverage. We had the security system installed few days later. Excellent job by Maria and Micah the installer. I highly recommend this company  for your home alarm!

Jen F.,Campbell, CA

  Yelp Review

1/15/15  " I can't thank Jarrett and Jeremy enough for coming through for us and re-establishing my faith in ADT."  

I highly recommend this authorized dealer. Jarrett and Jeremy provided us not only professional service but such a sense of security.  Jarrett gave us the best deal with no haggling and no issues. We had a horrible experience with another authorized dealer, in which the representative was completely unprofessional, possibly mentally unstable and made us feel incredibly unsafe in our new home.  Jarrett answered all of my questions and was very sympathetic to our previous experience. Jeremy (the installer) was very gracious and professional.  Extremely helpful in understanding the system and overall made us feel safe again and taken care of. They even followed up with a phone call to make sure everything was running properly.  I can't thank Jarrett and Jeremy enough for coming through for us and re-establishing my faith in ADT.  Thank you, thank you both for the comfort you have provided my husband and I! :)

Farrah R.,Sacramento, CA

 Yelp Review

"Bill Wood was great."

Bill Wood was great, he's a wealth of knowledge, a great representative of the ADT  brand, and a nice guy to boot.  Obviously, the security business is grounded in trust and Bill is easy to trust.  He did what he said and did it well.  Also, Jeremy, the installer did a really nice, professional job as well.  I haven't used ADT in our last few houses but I'm glad I'm back in the mix.  Nice job, Bill!

Dave F., Lincoln, NE

 Yelp Review

Our daughter-in-law recommended California Security Pro because she had such a great experience in dealing with them when they installed an ADT security system in her home.  She referred us to Kylewho immediately contacted us - he actually scheduled an appointment to meet  on his day off to give us a quote on a system! It was easy working with Kyle - he clearly explained all of the options and answered our questions. He then was able to schedule installation two days later. Kyle has continued to follow up with us on questions and to make sure everything is going fine with our ADT system.The installer, Larry was very professional and did a very neat installation. He also trained us on how to use the system and answered our questions.We've had the system for about two weeks - it's easy to use and we feel more secure with our combination of window and door sensors, motion detectors,  smoke alarm, and our yard signs, plus knowing we can contact police and fire immediately or push the button for a medical emergency. We would highly recommend California Security Pro to anyone wanting an ADT security system - they are knowledgeable, professional, have competitive pricing, and  provide great customer service! 
Gary -

Gary M., San Ramon, CA

 Yelp Review

"Highly recommended"

I have been wanting an ADT alarm system since I moved into my new house and Brandon came by and made the process completely seamless for me. He had me signed up within 15 minutes and had Hector at my house the next morning installing the system. They both explained how to use the system very thoroughly and I couldn't of been happier with their level of domain knowledge and expertise with the ADT alarm systems. Highly recommended.

Mike T., Alameda, CA

 Yelp Review

"Installation and customer service has been great."    

After calling other security companies, we decided to call CSP because of the yelp reviews and competitive pricing. Our rep, Jarrett, was able to meet us in the evening and was prompt, down to earth and knowledgeable about the company and products. He also reminded us that we can save on our home owner's insurance when you have a central alarm and all window/doors are protected. We called State Farm and we were able to save 10%! Installation and customer service have been great as well. Another happy customer, thanks CSP!

M K., East Bay, CA 

 Yelp Review

"We are Very Pleased with our Security System"

Bill Wood helped us from start to finish in selecting a system that fit our needs.  We had a lot of concerns about how the ADT system would operate and he expertly explained and demonstrated how the system would work -- and made sure the system was tailored to suit our unique needs.  Bill was friendly and was genuinely concerned with keeping our family safe.  The installer was friendly as well.  After installation, Bill stopped by to make sure we were happy with the system.  We are very pleased with our security system thanks to Bill Wood and the rest of the crew at California Security Pro!

Scott M., American Canyon, CA

 Yelp Review

"We are Very Excited About Having a Wireless System, and Know We have the ADT Name Standing Behind it."

I am well familiar with the reputation of ADT Secuirty Systems and so I decided to switch from my current system.  My rep was Aaron Fuller, who impressed me first with his friendliness and enthusiasm, and then later with his knowledge.  It was clear he was very proud of the company and the product he was representing.  I was sold before he even finished, but I was so enjoying Aaron's company I let him finish anyway!  We are very excited about having a wireless system, and know we have the ADT name standing behind it.  Aaron Fuller is a credit to ADT, and ADT is a credit to the industry.

Deborah N., Napa, CA

 Yelp Review

"California Security Pro were Very Flexible with My Schedule.I Would Highly Recommend Them to Anyone."

Excellent service.Jarrett the salesman did a good job on explaining how the ADT system works and the best suited equipment for my house.The installer Pat was very professional and took the time to discuss with me where best to position the equipment.He did a really clean and neat installation. California Security Pro were very flexible with my schedule.I would highly recommend then to anyone.

Anne M., Walnut Creek, CA

 Yelp Review

4/26/2016  "I feel confident and secured with my new ADT system"

I am extremely happy with the service provided by the ADT and it's agent Tamas who installed the equipment at my new house. I feel confident and secured with my new ADT system even when I am away from the house.
The installation was done in a very professional manner and was given a thorough walk through of the overall system and it's function. I certainly recommend the ADT system and the agent for his service. Kiran Kumar V., Simi Valley, CA

  Yelp Review

"We are Very Pleased with the ADT System and the Customer Service Provided by California Security Pro."

The service provided by California Security pro is excellent including scheduling, systems review and installation.  Jarrett McAllister visited us soon after we moved into to our house and provided a comprehensive review of our service needs and offered us a range of very cost effective packages both for installation and monthly service charges.  He explained the pros and cons of each and we were able to choose the one that best met our needs.  The system installer was also excellent.  He removed some old security system components and thoroughly explained how to use the new system.  We are very pleased with the ADT system and the customer service provided by California Security Pro.  They have our highest recommendation.

Miller B Oakland, CA

 Yelp Review

"The Installation was Successful, a Clean, Professional Job."

After seven years with a non-functioning alarm, we decided to go ahead and get our alarm up and running again with California Security Pro/ADT. We had frayed wires, a missing key pad, and all manner of problems. Their installer arrived on time and fully prepared to tackle the problems. The installation was successful, a clean, professional job. Our installer was both friendly and helpful. He had to make a return visit to install equipment that wasn't ready at the time of his first visit. The second visit was exactly like the first. Our alarm works terrific and we now have the peace of mind that only a home alarm can bring. Although we live in Bakersfield, nearly 90 minutes from their offices, they have provided outstanding service and on-time performance. I highly recommend California Security Pro.

Tom M., Bakersfield, CA

 Yelp Review

The key pad is SO easy (this is not your mother's old-ugly-user unfriendly key pad!)

California Security Pro is an customer-centered company.  They installed our ADT alarm a few days ago. Their installers are extrememly knowledgable, patient, friendly. He gave us his personal cell phone number in case we need him. The installation was thorough and efficient. We got a GREAT special and are getting more than our money's worth. The key pad is SO easy (this is not your mother's old-ugly-user unfriendly key pad!) with one-touch options and a live intercom capability for emergency situations. LOVE it, no regrets!

Christie K, Camarillo, CA

 Yelp Review

After a nice sales presentation by a young man named Blake, we decided to go with an ADT system.  We had some questions that were a bit confusing with the service plan selected, but those were ironed out over the phone.  Daniel, our installation tech, was  courteous and polite, he did a nice job of installing the sesnors and master unit.  His manager, Ron came out to help check the operation as he finished up and both guys were very informative and patient with answering our questions.  Daniel did a nice job, and didnt leave any evidence of his installation as far as trash, or damage to our home.

Tom F, Camarillo, CA

 Yelp Review

I must have received seven solicitations from different ADT installation companies when I moved to my new place, so there must be quite a bit of competition for security systems.  The solicitations went straight into the recycling bin and I turned to Yelp to see what the people had to say.  California Security Pro had the best reviews and I called to make an appointment. Jason Greathouse was my point of contact and made the whole process a breeze.  Just a few days after my initial call, Hector came out and installed all of the equipment and walked me through how to use it.  He was friendly, polite, punctual, and didn't make any unsightly holes in the walls of my old house.  In fact, he was very patient while I hemmed and hawed about where to put the keypad.  I had to have a second appointment to connect my alarm to my modem/phone because I didn't have my wireless up and running when Hector came to install the system.  Again, scheduling with Jason was easy and Carlos came out to finish the work.  Carlos was also extremely polite, did quick work, and was very friendly.All in all, it was a terrific experience and I feel comfortable with my security system. I highly recommend the company if you're in the market for a security system!

Annie R., Oakland, CA

 Yelp Review

Simply WOW! I agree with all of the accolades people have mentioned with California Security Pro. I have had ADT before from different rep but what this company had as far as customer service just blew my mind. From the get go, Marissa (customer/sales rep) was a breath of fresh air as far as Excellent customer service. Normally you get someone that are just after your $ for how many equipment or what monthly charges that they can get you. But Marissa was an exception. She was very professional and very competent. She was not the usual sales rep that i have had in the past where after we told them about our needs, then they will just keep blasting us with their scripted "sales pitch". After we told Marissa about the layout of our house and that we dont have a phone line, she gave us her recommendation and told us their special promotional offers.The call lasted maybe 10 mins, and it was a such a pleasure to do business with California Security Pro.

Now, with the installation. Hector was about 15mins early from our 9AM appt. I showed him where i want the control panel and where we want the sensors and motion detectors. Within 1 hour or 1:30 hr he was done. He cleaned up his work and show us how to use the panel. Btw, the new control panel is so much easier to use, very cool!

I would definitely recommend California Security Pro. Their customer service from the 1st time you call them till the the day installation is spotless! Then for icing in the cake, Marissa even called us a few hrs after the installation to make sure everything was OK.

Rey D., Vallejo, CA 

 Yelp Review

After reading the Yelp reviews, I was definitely interested in getting a quote for a new alarm system. I gave CA Security Pro a call after business hours on a Sunday. Imagine my surprise when I received a call back shortly that same evening. I had the great pleasure of speaking with Marissa. It was so effortless working with her. Emphasis on "working with" - because it wasn't about pushing products on me to make a sale (like it was with the other ADT dealers I spoke with). The vibe was so much different with Marissa; never once did I feel pressured or forced to buy anything. In fact, she made the effort to understand my living situation, needs, and preferences and presented me with options that were very flexible. She really went above and beyond to make sure I was getting exactly what I wanted for a price I could afford. I could not be happier with the end result.Usually when companies give you a window for an appointment, you could be waiting an hour or two or three. Pat and Micah came to do the install - these guys were on the dot on time! Very impressive. They were very professional. I told them they didn't have to wear the shoe covers in the house, and they did anyway. Both Pat and Micah were informative, told me everything they were going to do beforehand. They asked for my input on placement of the equipment and offered their expert opinions. Before they left, the made sure I knew how to operate the unit and answered all my questions. These guys were really friendly and funny and it was a pleasure working with them both. I have to say, I'm so very impressed with the level of customer service this company provides. They blow the competition out of the water. I've had my system for a couple weeks now and it's working great. The peace of mind alone is priceless. I received a follow up call from Marissa to make sure everything was running smoothly (this girl works non stop!)  If only this company was like a Starbucks where I could come back every day for their service... I'd be a regular! Thank you Ca Security Pro for your amazing business. Your 5 star rating doesn't lie!

Geraldine D., Bay Area

 Yelp Review

I recently moved into San Lorenzo and thought about getting an alarm system. I knew from the get go I'd be going with ADT just wasn't sure of the pricing and if it would be too expensive. Before I even had a chance to call ADT a salesman came to my door and was offering ADT service to my neighborhood from a company called California Security Pro based in San Ramon they are an authorized dealer with ADT.I was in the middle of making dinner and told him that actually i was indeed interested in getting an alarm and that if he could return when my husband was home would be great. He told me he would be back at 6pm. He showed up on time and was extremely friendly he discussed all the options with us and even gave us some tips we can do ourselves around the house. The representative we dealt with was Leo Sabado. Leo was very helpful in explaining all the differences and answering any questions we had he even gave us a discount. Real nice guy makes you feel like you have known him for a long time. It was really inexpensive and there's a variety of plans to choose from.  I'll highly recommend any friends and family looking into getting an alarm system. The installation was quick and smooth and everything went well we are satisfied! Thank you California Security pro and thanks to Leo Sabado keep up the good work.

Mel G., Oakland CA

 Yelp Review

First impressions mean everything. From the moment I called ADT and the friendly service over the phone to the installer and how he conducted the install everything went great. Maria, who was there from start to finish, scheduled everything, answered all my questions and was amazing over all.Last week our house was burglarized and my wife had not felt comfortible even being at home with the kids. ADT came out the next day and had everything set up allowing us to sleep better knowing our kids were safer. Rene the installer was very proffessional and gave us a thorough step by step of the system.So like I said, first impressions are everything and I am giving 5 stars because everything went off without a hitch.


Mike M., Concord, CA

 Yelp Review

Jason  did a Fantastic job on setting my ADT Home Security system up at my house...He Literally went out of his way to give me the best deal possible after shopping around at 3 other ADT dealers.I recommended him to all of my co-workers and my neighbors.Thanks a bunch for giving my family a piece of mind and making this as affordable and painless as possible!! California security pro made me feel like a part of there family from the first call to the install..Thanks again guys!!!!

Tony G., Manteca, CA

 Yelp Review

I and my wife strongly recommend Steve Simmons of California Security Pro. He made a home visit to us and took the time and explained the entire process. Steve showed us he is very knowledgeable, professional and honest in doing business. He really went the extra mile with saving us a lot of upfront cost (compared to 2 other alarm security companies) from installation to add-on coverage of window/door entry-points.

Everard P., Antioch, CA

 Yelp Review

These guys are AWESOME!Marvin one of the best sales guy in the business!  Jason did an amazing job scheduling the work and ensuring everything was covered, and finally Pat was a superstar with the install and showing us how to use the system.  I would HIGHLY recommend California Security Pro for your ADT system!

Anand V. Milpitas, CA

 Yelp Review

Many, many thanks to Bill Wood for his terrific ADT customer service.  Bill has provided me with wonderful customer service and been extremely responsive to concerns and questions regarding ADT service and equipment.   Bill has made certain that my system and equipment is the best available.

Judy F., Napa, CA

 Yelp Review

"Top Rated Product that I Could Still Afford"

I was looking for an Alarm company and after about out a week of research I found that ADT would be the best choice.  They sent out a rep. (Jarrett McAllister) to my home.  He was one of the most professional, respectful people that I have met.  His customer service skills were exceptional and that is something that is very hard to find these days!   He was very helpful, answered all my questions in a very detailed manner.  Not to mention they are a top rated product that I could still afford.  The alarm was installed right away and was live as soon as the installer left.  I am very pleased with this product and as a single woman living alone in a not so good area, I can finally have a decent nights sleep.  I am and I would recommend Jarrett Mc McAllister to anyone looking for an alarm Company!!!

Marlene B., Concord, CA

 Yelp Review

"I Would Highly Recommnend Them to Anyone!"

I needed to have an alarm installed in my home and a friend recommended California Sec. Pro - ADT in San Ramon.  The service was great from the first time I contacted Marissa Esguerra to the installation by Patrick,  and the follow-up to make sure everything was working fine.  They were very clear in explaining the choices and were very customer focused.I would highly recommend them to anyone needing to install an alarm system.


Judy A., Danville, CA

 Yelp Review

"A Level of Customer Service that is so Rare to Find"

I have a rental property in East Oakland that needed an alarm. Marissa Esguerra was a life saver from the first time I contacted California Security Pro. This company has provided a level of customer service that is so rare to find nowadays. I recommend CSP/ADT is the only choice for me! I'll always recommend Marissa Esguerra & the installation manager, Patrick. Thanks again!!


Al V., Oakland, CA

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