We want to thank all of our customers that took the time to write a review. We appreciate you!!
Most Recent Yelp 5 Star Home Security ADT Reviews
" Angel and Daniel are a great team and I would definitely recommend them."
I was so impressed with the service I received with California Security Pro. Angel the sales rep was great and really accommodated my needs. Daniel did the install and he did a great job. He kept everything clean and the install went smoothly. He explained everything to me when he was finished,and even called to follow up after to make sure everything was running smoothly. Angel and Daniel are a great team and I would definitely recommend them.
Sandra P., Beverly Hills, CA
"System was recently installed easy to operate, I'm completely satisfied."
I spent several weeks researching security systems in Napa. The reviews for Calif. Security Pro we're very good and often mentioned Bill Wood. I gave him a call and we met shortly after to discuss my security needs. I liked that he knew his stuff and steered me away from things I didn't need. The system was recently installed and is easy to operate. I'm completely satisfied.
Judith G., Napa, CA
"Pleasant experience from start to finish!"
We just moved to Castro Valley. We were very pleased with our service from Tony and Hector at California Security Pro. It was a pleasant experience from start to finish! Tony (the sales rep) even came out to let us know that Hector was running late for instillation. He also checked in with Hector, once he arrived. I would highly recommend this company!
s. r.,Castro Valley, CA
"Our decision to getting an alarm was the right choice in these economic times, I would recommend Bill to anyone."
We just our security system installed at our home. Bill Woods presentation was so good we called one of our friends who was considering an alarm and they jumped on board as well. Jessie was our installer, was fast, clean, and very clear on all of the instructions. Bill also followed up with us that same night to make sure everything worked out to our expectations. We signed up with Bill on a Tuesday night and the next morning as I was loading up my truck, we had a break in down the street where the homeowner walked into the house with the intruder coming down the stairs. We were able to detain the subject until the police arrived , but made me think our decision to get an alarm was the right choice in these economic times. I would recommend Bill to anyone that was thinking about an alarm system.
Rick L., Napa, CA
"Security camera with DVR recording, flawless."
Installed the security camera with DVR recording monitoring through iPhone and iPad. Flawless.
Shane H., San Francisco, CA
"I have nothing but good things to say about Calif. Security."
I have nothing but good things to say about Calif. Security. Bill Wood, our rep, was very professional and personal in everything he did for us. The installation by Jesse was fast and clean. The system was tailor made for our house and we are experiencing a new sense of security. Bill did not try to up-sell me on extras but did let me know of features that would benefit our system.
I recommend them completely !
Jim S.,Napa, CA
"Both CSP and Brandon are top notch, AMAZING!! If I could give 6 stars I would."
UPDATE: Ok talk about amazing customer service from Brandon!! Had a mix-up last month with ADT calling Oakland PD on a false alarm even after I told them everything was fine which resulted in a $84 bill from the City. I got absolutely nowhere with ADT and didn't have any time dealing with them any further on the matter as I'm super busy and was about to go out of the country. So I call Brandon directly yelling and screaming at my frustration. He completely stayed calm and showed impeccable customer service skills and said he would take care of it one way or another. Lo and behold the next day I receive a check in the mail for the bill from CA Security Pro. Both CSP and Brandon are top notch even Post sale of the ADT system they sold me months ago. AMAZING!! If I could give 6 stars I would. Thanks Brandon and CSP!
Ki H., San Francisco, CA
"I would, and do recommend them to all my clients."
California Security Pro and Bill Wood are professionals. I would, and do recommend them to all my clients. As a insurance professional I will only refer someone that proved themselves to me first. Cheers to you Bill and your team.
Jeff A.,Napa, CA
"We've been very happy with the service."
We have been very happy with our service. Bill Wood did an excellent job of showing us what the system could do (and how to best select the system that would work best for us) and he checked back in to see how things were going. We've been very happy with the service and with Bill's professionalism.
Dianne J., Napa, CA
"I have no reservations about recommending the San Ramon office of Pro Security, authorized dealers for ADT."
Steve Cheeves contacted me when I recently moved to Livermore. He was professional, friendly, and knowledgeable about options for installing a security system in my home. I showed him an offer I had received from another ADT authorized rep and he promptly offered to include everything they offered AND install it all for free. At no time did I feel pressured. I also felt that Steve helped me build the system I wanted and did not try to push unwanted upgrades or features. The entire process from first meeting to completion of the installation was less than 20 hours. Larry, the installer, was terrific. Very professional, patient, friendly, and knowledgeable. In order to install the system control pad, he had to drop new lines down the walls. He did this in a minimum amount of time (through the attic), without any mess, and put the keypad in the best possible place. I appreciated his patience and clear instructions on how to operate the system. I have no reservations about recommending the San Ramon office of Pro Security, authorized dealers for ADT.
Eric O., Livermore, CA
"I highly recommend Ryan and California security pro because of there high level of customer service."
I'm a new homeowner and i got referred by a buddy of mine because he just got a alarm set up by Ryan Abalos . I had a wonderful experience with him and Larry the installer. He wasn't pushy he's a down to earth guy. I highly recommend Ryan and California security pro because of there high level of customer service they provide ..thanks
Marcus H., Oakland, CA
"The peace of mind we have now is worth the monthly payment."
Just moved into a new home in a safe area but found out that there was break in at our neighbors. We decided that a security system is a must these days no matter where you live. Bill wood helped my in-laws with their system and we gave him a call. He is so informative and easy to work with. Our installer was great as well. He explained the system well and was neat and tidy, even wearing shoe covers. The peace of mind we have now is worth the monthly payment.
Nina J., Napa, CA