Home Alarm System Reviews for California

Home Alarm System Reviews

It is important to do your research when looking into getting a home alarm system installed. You want to make sure you get the right home alarm system for your family's needs. When looking at home alarm system reviews it is good to know that almost all the home alarm systems installed today are manufactured by DSC, Honeywell/Ademco and GE. All of these alarm systems are very similar in features and benefits. The price, quality and security options are very comparable. What's most important is to look at the reviews of the installation and monitoring service of the company you are choosing.

Make sure the security company you choose helps you find the right security system to meet your specific needs and design a security solution within your budget. The monitoring service you choose is crucial to your overall satisfaction so be sure you understand all your options. Check out California Security Pro's recent home alarm system reviews and see what others are saying about our company. I think you'll find that our customers enjoy their experiences with us and find our prices, installation and customer service to be top notch. For more information call 1-800-310-9490.

 

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Home Alarm System Reviews from Yelp

ADT Reviews

 

Featured Reviews:

 

describe the image Yelp Review

"We searched for a while to find an alarm system we liked."

We searched for a while to find an alarm system we liked. Chanel A. and Kenneth M. were very informative and knowledgeable. Ron L. came down to install our equipment. The install was very smooth and easy. We were given all the information we needed about our system and the controls. He left us his card and told us if we needed anything or thought of any other questions about our system, we could call him day or night and he would help us out. We call in to their service department to see about moving our installation date and time. We were helped by Jason G.. He was very courteous and knowledgeable and he bent over backwards to make sure we very satisfied. The service was amazing and I am telling all my friend to sign up with California Security Pro.


Jonathan M., Bakersfield, CA

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describe the image Yelp Review

There had been a rash of thefts in our area so we were in the market for a security system. We had researched companies and shopped for products and we could not be happier since we chose Cal Security Pro. The customer service manager, Marissa, was very thorough in helping us choose a system and the install went smoothly. Even after the sale and install, we had some follow up requests that they were very helpful. The company is highly focussed on customer service and we highly recommend CSP and MA for your home security needs.

Terry G., Orinda, CA

 

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 More Home Alarm System Reviews :

 "Friendly and sold us a good product."

Having had a negative experience with a competitor, we were leery of the whole security business. Dorelle was incredibly responsive, friendly, and really took her time explaining what she recommended and why. It's clear that she's passionate about home security, and ensuring that her customers are EXTREMELY well taken care of.

The positive experience continued when Pat came to install our system. Never have I met a more professional, patient, and knowledgeable installer. In all cases he went above and beyond, and truly made us feel like the system was being installed correctly the first time. He walked us thru using our system and we haven't had any issues sense.

If you're in the market for a security system, contact California Security Pro, you won't be disappointed.

Morgan K.Pleasant Hill, CA - ADT Pulse system with Home Automation and Video Sureveillance

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describe the image Yelp Review
 

"Excellent customer service"

I am so pleased with my new system as opposed to another company's that didn't provide nearly the protection I now have.   Excellent customer service from office staff, Kyle and Carl.  Kyle was great in explaining the system and my different options.  Installer, Carl, was efficient, knowledgeable, did a great job of cleaning up and explaining how the system works.  I highly recommend them.

-Mary G.Concord, CAseperator

describe the image Yelp Review 
 "Great service!"
Great service!
They took over my previously existing security system without difficulty, even though I had a technician from another company tell me the week before that taking over my old system wasn't possible!- Robert D.SOMA, San Francisco, CA

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describe the image Yelp Review 

 "great safety, piece of mind, convenience, flexibility, and state of the art technology was an easy decision for me."

These guys are extremely customer focused.  I was paying $25 a month for monitoring services for a 20 year old alarm system that was tied into my home phone. We dumped our home phones because they are just a waste of money and only use our cell phones these days so the old alarm system didn't work anymore.  The old alarm company wanted $700 to put a new cellular pad in the house and it had nowhere near the bells and whistles I get with ADT.

I now have the $59 a month service from ADT and they used all my old door and window detectors which is a very large number that are hardwired in so that is great.  Kyle, my sales rep explained all of this to me and he was great through the whole process. Pat, the installer came by today to install the system - he was awesome - knows his stuff inside and out, was pleasant, and efficient.  For the $99 I upgraded to cellular, got a motion detector, a camera, another wireless detector for the wine cellar, a lamp switch, and the alarm can be armed and disarmed from one of 4 places:

1) The downstairs keypad
2) The upstairs keypad
3) A key fob - this is great for walking the dog - go out the back door and arm the whole house with a press of a button
4) My cellphone - the ADT Pulse App from the App Store works great.  I can see what is going on on the camera, arm the house from NY if I want, set up a vacation schedule so the lamp goes on and off at certain times while I am on vacation.

I needed a new system anyway, and if I think about some of the things we spend money on, an extra $35 a month for great safety, piece of mind, convenience, flexibility, and state of the art technology was an easy decision for me.

ADT has good technology but the real difference maker here is California Security Pro.  These things can get complicated and having a great dealer that is first class from the sale through to the install deserves a review like this .  Not easily impressed but was today.

Thanks! - 
Roger S.Oakland, CA 

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describe the image Yelp Review 

6/21/2016 " ADT pulse also allows me to lock and unlock my front door"

Im not sure where to start with this review. From the first call to the installation of my alarm system Ive been completely satisfied!  I called them because i was about to spend an arm and a leg for an alarm system but i called this company before buying because the wife didn't let me buy from the other ADT dealer. So fast forward, i spoke with Otis and he was very professional from the get go. He offered to come out for FREE and give me a quote . I felt that i didn't need him to come out but I'm glad he did . When he came out he showed up on time and was very nice. Never did i feel pressure to buy and i got wayyyyy more information from him than i did from the other company. He showed me why ADT is the alarm company to go with.

What i love about my alarm system is that i could make sure my garage door is closed. I always have a worry about it because i have all my tools in there. I can CLOSE and OPEN it with my phone, how cool is that?? Lol ADT pulse also allows me to lock and unlock my front door. I definitely recommend Otis and his team for anyone looking for an alarm system. Nobody ever solicited me to leave a review which makes this even more genuine . Shout out to my wife for making me shop around before making a buying decision. Thanks Otis & ADT my family is now safe!

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5/31/2016 "We've used bay alarm, AT&T digital life and now Adt and so far this was a stellar experience."

I don't do reviews, but these guys were awesome! Brandon was amazing, prompt, professional and kind. Even nice to my crazy dog. Installation took longer than anticipated due to our old house, but they did their best to finish on time. I feel more secure and satisfied. We've used bay alarm, AT&T digital life and now Adt and so far this was a stellar experience. The service is a bit more expensive, but I'm hoping that is because of the quality of the experience! And that if we ever do need the alarm for realz, Adt will be ready.

Jennie V.Oakland, CA

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4/29/2016 describe the image "all at a recurring cost much less than Bay Alarm's offering"

We recently upgraded our company phone system and needed to upgrade our alarm system as well.  After getting a quote from our incumbent company Bay Alarm, I was referred to Kyle Madison @ ADT to see their offerings.  Knowing our alarm situation, Kyle made it a point to meet me the same day which I was pleasantly surprised.  Not only that, the alarm package he put together is more secure than our existing system with the advantage of now having cameras on all our external doors...all at a recurring cost much less than Bay Alarm's offering as well as their legacy system that was previously in place (since year 2000).  Kyle made this whole process painless and I'm excited with the new setup as well as the peace of mind that goes along with it.  I can control most all my features online as well as my android smart phone.  I would definitely use ADT for any future installs and references for others. - Fred V. I.T. ManagerPleasanton, CA

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4/23/2016describe the image "We are pleased with the ADT system"

We decided to install a security system in our home after a burglary. Otis, our sales rep, came out to evaluate our needs and give us a quote on an installation to meet our needs. He was very professional, courteous, friendly, and knowledgeable and helped us decide on the best system to meet our needs. He did a walk-through to determine where all the sensors needed to be placed, and took our input about what we would like to have covered. He gave us a quote on costs and did not do a "hard sell" but let us decide (taking a few days) in our own time which we appreciated. Otis has been very responsive both with completing our purchase and being available to answer questions before and after installation. The installation was scheduled in a very timely manner and the installer did a good job. He then instructed us in the use of the system,  and answered all questions we had at the time. We are pleased with the ADT system, and the California Security Pro staff, and would recommend them to anyone who would ask. - Barbara M.Walnut, CA

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4/21/2016 describe the image  "Grant Fecher is the one to ask for."

My husband and I recently bought a home and decided to purchase an alarm system. We were referred to ADT by family friends. We had the pleasure of working with Grant who outlined all of our security options and guided us in our selection of the security package that would best suit our needs. Grant was very friendly, professional, and thorough. It is clear that Grant takes pride in what he does and strongly stands behind the product he represents. Thanks Grant for your service and for the amazing experience!

Tiffany K.,Simi Valley, CA

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describe the image Yelp Review

"California Security folks are true professionals!"

I called Monday morning, had a consultation Monday afternoon and installed the next day!  Jarrett with California Security Pro was great!  You will NEVER feel pressured to buy anything!  He explained what you need, what you don't need and why.  The install was fast and easy.  Carl did a great job and took time to walk thru the new system and answer any questions.  California Security folks are true professionals!

Shirley J., Danville, CA

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"A Professional Company that Stands Behind What They Say."

What do you do when you have an alarm system already installed in your home and the phone line, cable, etc. goes out?  Your monitoring company should be on it...right? In fact, they should be calling and confirming that you are okay - right??
That's what we thought but quickly found out that not all companies are created equally. Our alarm was basically frozen with not even a call from the company. YIKES!  That's where Jarrett came into play this May.

You can imagine that we were a little skeptical of monitoring companies - given our experience...BUT... Jarrett took the time to go through the data for California Security Pro. He was easy-going but knowledgeable about the company and the system and we never felt like we were getting a high-pressure sales pitch. REFRESHING!   We had planned to meet with a couple of groups to compare, but no need to do that now.  Jarrett's understanding of our needs combined with a professional company that stands behind what they say was exactly what we needed.  Thank you Jarrett!!


Pam C.,
San Jose, CA

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describe the image Yelp Review

"Extremely Knowledgeable, Friendly and Very Very Efficient"

Wasn't sure which alarm company to use when I was first searching for a system.  Each company I called couldn't answer my questions and seemed very run of the mill.  I ended up accidentally stumbling onto California Security Pro and spoke with Marissa who was extremely helpful and patient.  I gave her as much information as I could and she arranged to have a rep come out right away.  Ended up purchasing a system from the sales representative and the install was scheduled soon thereafter.  Unfortunately, there was a disconnect in information from the sales rep and the initial installation tech and he ended up installing the incorrect detector and not placing it in an optimum position.  I called Marissa and she immediately scheduled their installation manager Patrick to come out and take a look.  To make a long story short, Patrick fixed everything that concerned me.  Knowing that I was new to alarm systems, he explained things in great detail, was extremely patient, and left with me feeling very safe and well protected.  5 stars for Marissa and Patrick.   CSP is so fortunate to have these two.  Marissa and Patrick are both extremely knowledgeable, friendly, and very very efficient.  Thank you so much for making me feel safe at home!!!


E Y,, Brisbane, CA

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describe the image Yelp Review

"Thank you for your Professionalism and Outstanding Service!"

As a new homeowner the thought of getting an alarm system was the last thing on my mind.  I had a visit from Chad Brown and we set up an appointment to go over options of security that would fit my needs.  Chad was extremly patient with my situtation of two children constantly interrupting our consultation.  He was not pushy by any means and made the entire visit comfortable. I am happy with the price of the equipment, installation, and monitoring. Chad was more than willing to work with me and my single parent budget.  This was the best decision that I have made as a new homeowner and I could not be happier.  Chad is awesome and I highly recommend his service.  I had my system installed less than twelve hours later.  Michah Robertson did the installation and did a great job and explained the entire system to me in detail as well as giving me the instruction manual..YAY! Chad did a follow up visit which goes above and beyond my expectations.  Thank you Chad for your professionalism and California Security Pro for your outstanding service! Jen


Jen T., Livermore, CA
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I can't begin to say how much I love this company. The installation tech, Ron, is amazing! He is so attentive, professional and kind. It was a pleasure to work with him and even after the initial installation he was always available for questions and issues. Even though he had to drive 45 minutes to my house he happily came back with extra parts that I requested on numerous occasions. I am not easy to please and I am VERY pleased with California Security Pro and would recommend them to anyone!

Stacy G, Thousand Oaks, CA.

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describe the image Yelp Review

I had previously contacted another ADT dealer but the local dealer representative Bill Wood of California Security Pro came by and not only saved me money on the system but also gave us a lot of good advise on making our new home more secure and got my system put in within two days. Also the system is super easy to use and Bill even stopped back by  to make sure everything was working ok and see if I needed any help using the system.The installer Chris did an excellent job putting in the system in and was also very friendly and made sure I understood how to arm and disarm the system.I love having the key chain remotes which making using the system a no brainer. I feel much safer and more secure having the system and know that if I need anything else or have any questions I can call Bill as our Local rep for service.I recommend California Security Pro and especially the local rep, bill to anyone thinking of getting a system and will not hesitate to send my friends and family to them for their security needs as well.

Joseph Z, American Canyon, CA

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I had an excellent experience with Brandon and Marissa of California Security Pro.  Brandon was very knowledgeable and helpful with the signing up and installation of ADT Pulse System in my home in Oakland, CA.  He was very patient and explained how to use the system.  Brandon was always available and would promptly return calls. I have been very happy with the excellent service that California Security Pro provided and would highly recommend them.Marissa provided excellent customer service in scheduling the installation appointment and returning phone calls.   Patrick, the installer was right on time did a fantastic job, installing the equipment within the hour and doing a clean and neat job.  He was great at giving recommendations on where to best install the equipment and he was very patient and knowledgeable about how best to use the system and explained it well.  It was great to do business with a team that truly cares.   Their professional demeanor and courteousness made the transaction effortless.   Thank you Brandon for coming to my home and suggesting I sign up with ADT. I use the system every day.  It is so easy to log on to ADT Pulse and monitor as well as activate the system online as well as from my IPhone.

Adriana V., Oakland, CA 

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describe the image Yelp Review

Bill Wood with ADT was recommended to me by a friend. Bill was friendly and pleasant to work with. He took his time and listened to my needs for my desired level of security. (I am quite the paranoid person when it comes to home security!)  He is extremely knowledgeable and was informative and thorough on all aspects of security, from the system functionality to do-it-yourself enhancements around my home. He gave me a ton of great advice and I feel 110% at ease with my security system! I highly recommend you work with Bill! Not only is ADT a reliable security company, but you can rest assured Bill's commitment to providing personalized security measures for your home is apparent in the first few moments of meeting him. Thanks Bill!

Sadie B., Concord, CA

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describe the image Yelp Review

There had been a rash of thefts in our area so we were in the market for a security system. We had researched companies and shopped for products and we could not be happier since we chose Cal Security Pro. The customer service manager, Marissa, was very thorough in helping us choose a system and the install went smoothly. Even after the sale and install, we had some follow up requests that they were very helpful. The company is highly focussed on customer service and we highly recommend CSP and MA for your home security needs.

Terry G., Orinda, CA

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Just moved into a new home here in Napa and love it. I did have some concerns about the area though being I've leaved in Napa all my life. But thanks to the Excellent Area Representative Bill Wood all my concerns were removed. Thanks for taking your time to sit down with us and explain in great detail about ADT. Your newest client,The Hutchings Family.

Robert H., Napa, CA

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We are very happy with our system from California Security Pro. Marissa did a great job making sure we got exactly what we needed, and Pat did a great job on the install and made sure we understood how everything work before he left. Great customer experience.

Ian D., Redwood City

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describe the image Yelp Review

Received a call from Greg and all can say is that he did right by us.  I won't go through the specifics of how that was accomplished as each case must be dealt with individually, but I will say that we are happy with the result and the professionalism that was shown by Greg and the installer, and are happy to say that our system is up and running again!  Thank you California Security Pro, you came through when needed most!


Mary S., Stockton, CA

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describe the image Yelp Review

When I moved into my new house, I had a hand written note welcoming me to the neighborhood and giving me Bill Wood's contact info.  As I had already planned on some sort of security system, I gave Bill a call.  He actually came over within 20 minutes of that first call! Bill spent several hours with us doing an in depth security analysis. He did not oversell us and in fact told us some things that weren't necessary.  He was able to get the installer there the same afternoon.  From day 1, I have felt super secure in my new home thanks to Bill.  He has also stopped by a few times to make sure everything was ok and to give me a tutorial on things I forgot.  Highly recommended service!!


Michele L., San Francisco, CA
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describe the image Yelp Review

We searched for a while to find an alarm system we liked. Chanel A. and Kenneth M. were very informative and knowledgeable. Ron L. came down to install our equipment. The install was very smooth and easy. We were given all the information we needed about our system and the controls. He left us his card and told us if we needed anything or thought of any other questions about our system, we could call him day or night and he would help us out. We call in to their service department to see about moving our installation date and time. We were helped by Jason G.. He was very courteous and knowledgeable and he bent over backwards to make sure we very satisfied. The service was amazing and I am telling all my friend to sign up with California Security Pro.


Jonathan M., Bakersfield, CA

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describe the image Yelp Review

Can't say enough about ADT, District Manager Lance, and installer Larry.I am going through an "unsafe" time in my life, and I decided to update my security system. They called right away, came over within a day or two, and my new system was up and running shortly thereafter. I am much calmer now, and I even tried out the system, or should I say it was tried out for me.Days after installation, the alarm went off while I was away, and I was called on my cellphone to see if I wanted police sent to my home. Yes, I said! When I got home, 20 minutes later, three squad cars greeted me, and police had already checked around my home, on the front, sides, and back yard. They cleared each room for me and assured me that all was clear inside.Thank you so much, Lance and Larry. I feel much better knowing that I have a security system, and a security team, who is behind me 100 percent. Thoroughly recommend ADT!

Jennifer S., Woodland, CA
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