"Installed the security system right away."We have had a great experience with Fish Araya, the Manager who came to our house ion a workday evening to discuss a security system for our home. Fish did not try to oversell us on equipment we do not need and even though I wanted more hardware, he assured us that we could always add more equipment at a later date. Meanwhile We are very happy with what we got and the service was prompt . I feel plenty secure now that they installed and explained how it works. They installed the security system right away and showed us how to use it and ran tests and etc. They provide at least a two year guarantee to last the entire time we are under contract (a two year contract) and after that we can renew the contract and I believe the guarantee. The system is very easy to use and we get alerts on our cell phone. I believe we can also unlock the security from our cell phone or a little button device that works like a car lock. If we forget our keys ... we can use the manual code so it is really seamless and i feel very secure both with keeping unwanted people from entering our home without worrying about accidental false alarms. Thank you Fish I highly recommend anyone looking for a security system talk to this man Fish Araya and I can guarantee you will not be disappointed .. also you will get a discount from your insurance company so it really pays to protect yourself. Do not wait to get robbed it is a drag.
Great ExperienceCalifornia Security Pro made the process of getting ADT installed and configured extremely pleasant and easy. From the initial sales process to the final installation it truly seemed like they valued our happiness and satisfaction with the system. We never felt pressured to purchase any specific package and their sales associate wanted to find the best fit for our specific situation. The installer was extremely friendly and hard working and got everything setup correctly without damaging our house or drilling any unnecessary holes etc. Overall I would highly recommend this company to anyone in the process of evaluating a home security system.
"More equipment at an incredibly lower price."These guys are awesome! They blew away ADT corporate pricing and we got a complete system with far more equipment at an incredibly lower price. Installation was a breeze and so quick. I highly recommend these guys to do a quality job at a great price. Do the comparison against other alarm companies and you'll see. We couldn't be happier with our new system.
Otis came out and visited with us shortly after we moved in. He was polite and professional and explained the system extremely well. We were basically sold on the spot and signed up that day. He explained that Ron would be coming out the next week to install and configure the system. Ron came out yesterday and spent about 6 hours getting everything 100% working. We got video cameras etc. so it takes a little bit longer to wire and drill etc. Ron was so cool and knowledgeable. After doing a quick walk-through of our house and showing him where we wanted everything, he got to work and once he finished up, he showed us how the system works and made sure we understood it completely. Overall, I can't recommend these guys more highly. I do not understand why there are any negative reviews on here at all and I believe it must be a review for another ADT provider because these guys rock!
"I would recommend these guys!"I moved to a new house and wanted to get a security system installed with dedicated monitoring and two-way voice verification. ADT was the answer. Jarrett gave me a good deal and Micah who installed the entire system within a short period of time, was pretty good. I would recommend these guys!
"I mentioning more about the customer care than the security system, but for me, this often is more important."Grant (Area Representative) & Daniel (Technician) were excellent!I was leery about purchasing a security system for our home but after speaking with Grant, I knew my family chose the correct service. Grant was honest, concise, and didn't try to "sell" me anything. (Which occurred with the two other companies I contacted)Daniel was friendly, efficient & thorough with each feature that was included in our package. Both, Grant & Daniel, provided their contact info and emphasized calling with any problems/concerns. I know I mentioning more about the customer care than the security system, but for me, this often is more important. Meaning, if something isn't working, I have a bill inquiry, etc, I want to contact someone immediately. And thus far, this has been done. ADT has exceeded my expectations. We have 2 cameras, the smoke alarm & lamp module. (the extra camera--depending on your home-- is definitely worth it) Good luck!