Taniqua from Security Pro Group went above and beyond when it came to transferring our service from one location to another. I have to say, there were some stressful conversations with ADT during our move... but Taniqua from Security Pro was helping me stay calm and continued to help me even when she was not at work. She was texting me from her cell phone on her day off even. She was great! Our installer was also wonderful... I wish I remembered his name. He was kind and worked hard for us too. Great company, great employees!
"We couldn't be happier with our experience with California security pro."My grandma needed an alarm system for her home in brentwood and after doing some online research I decided to go with California security pro based on all of their reviews. Joseph Abeyta met us at her house and was on time and very professional from beginning to end while listening to all of our concerns and answering all of our questions. We decided to go with a pulse system so I will be able to help her control and monitor her system through the cell phone app from my house. Joseph never tried to pressure us to buy or upsell us anything we didn't need. He set up the installation for the next day and it only took about two hours to complete, our technician Hector was very professional and efficient . The while process took a little under two hours to complete. Overall we couldn't be happier with our experience with California security pro and won't hesitate to recommend them in the future.
"Good price and great customer service, you cant put a price on safety."Thank you to Joe for being such a great guy and setting up my family with a great deal on a great security system. i would recommend anyone/everyone to get a ADT security system, good price and great customer service, you cant put a price on safety.
"HIGHLY recommend ADT, (California Security Pro), because they are knowledgeable, friendly, honest and treat their customers like family."Great service and wonderful product knowledge!! I recently moved and purchased a new home in the Bay Area. District Manager, Lance Quevillon, personally came to my new home and provided me with a presentation on all of ADT's products. He was really friendly, and very knowledgeable. He answered all my questions and addressed all of my needs. He spent a lot of time explaining each product and made sure I understood what would work best for me and my family. I ended up picking the perfect system for my needs and getting a great deal in return. After completing all of the paperwork ,Lance scheduled the installation for a few days later. The technician (Hurtado), who came to the house was very nice and professional. The technician spent a lot of time giving me a tutorial on how the system worked and made sure I fully understood how to use it before he left. I would HIGHLY recommend ADT, (California Security Pro), because they are knowledgeable, friendly, honest and treat their customers like family. I will be telling all my friends and family about them and the great service they provided.
"I actually trusted the installer to leave him at my house for about a half hour by himself..."Waited 2 months for another company to get back to me to install a security system, they dropped the ball. Called Kyle in San Ramon and he stepped up to the plate in a couple of days and the install was done the next day. I actually trusted the installer to leave him at my house for about a half hour by himself only because I know Kyle is an honest man. Kyle and the installer were very helpful and explained every detail. I received a call the next day after the install from Kyle to make sure everything was to my liking. Thank you for the quick response and I know I will have good service from this company.