ADT Redwood City , CA- #1 in Home Security

"I would recommend them for others looking for an alarm service provider."My alarm system company of almost 3 years gave me two weeks notice to buy a new equipment to upgrade from 2G to 3G. It was an extremely unattractive deal so I went shopping for new alarm service provider. I contacted ADT and they returned my call promptly. The visit by Rocky, the regional manager, was very professionally conducted. I had little need to upgrade my system or buy extra stuff as everything I had was less than 3 yr old. Rocky did not push hard on selling me extras which I had expected from an alarm service provider. He did try to tell me something the installer had to check out so as to justify the installation fee. I felt it was a bit of a manufactured excuse but I let it pass as he had to earn his fees. (The installer did not even know anything special that he had to check because everything was working well.) To make thing complicated, I actually needed the installer to install something extra after Rocky left. I appreciated the fact that Rocky did not charge me an arm and a leg for the extra. Rene the installer was great. He stayed for a long time and did a great job. Everything worked and was neat and clean after his work. I tried their online system. It is ok. I wish it is more "advanced" in many ways. Maybe we live in Silicon Valley so we have much higher expectation of what a system can do. I would recommend them for others looking for an alarm service provider.

"Job well done!"I called CA Security Pro after reading the excellent reviews on Yelp. Fish came to our home and made some recommendations. He was very knowledgeable, polite and easy to work with. He quickly set up the installation appointment within a couple days. Patrick came out (as well as Fish) to do the install. He was very professional and courteous. Patrick even left his cell no in the event that I had any additional questions. Thank you Fish and Patrick for a job well done!

"I'm completely satisfied."I spent several weeks researching security systems in Napa. The reviews for Calif. Security Pro we're very good and often mentioned Bill Wood. I gave him a call and we met shortly after to discuss my security needs. I liked that he knew his stuff and steered me away from things I didn't need. The system was recently installed and is easy to operate. I'm completely satisfied.

"Great customer experience."We are very happy with our system from California Security Pro. Marissa did a great job making sure we got exactly what we needed, and Pat did a great job on the install and made sure we understood how everything work before he left. Great customer experience.