ADT Napa - Bill Wood - Security Consultant

Bill WoodBill Wood is your local Napa Security Consultant. Bill has lived in the Napa Valley for the past 20 years. As your local ADT Napa security expert, Bill will help you design an ADT Home Alarm Monitored System that fits your needs and budget. He will offer expert advice to ensure the safety of your home, family and business. 

Whether you recently just moved into a new home, opened a new business location or experienced a recent burglary in your neighborhood, Bill Wood is your local ADT Napa Security Consultant of choice. He will share his knowledge and safety tips to help keep you and your family safe. Call today to schedule a free in-home security consultation with Bill at 1-800-310-9490.  

Previously, Bill worked with many local licensed Realtors in the area. He helped put many people in new homes throughout the Napa County that he is now helping to protect. Through his recent local work, Bill has become a true security advocate. He continually shares his safety knowledge with local residents as well as local businesses.

Bill Wood has received over 100 - 5 Star reviews on Yelp & 3 Grade A's from Angie's List from his satisfied customers. Take at look below to see his Yelp reviews & Angie's List and what his local customers are saying about him.

Bill Wood Recommends these Local Businesses:

  • B & G Tire, 686 Lincoln Ave., Napa, CA 94559 (707) 252-0533

"Kevin has been taking care of my families tire and brake needs for many years now and I can always count on him to give us personalized professional service whenever anyone from my family goes there." 


"Alice's Consignments is just a treasure offering unique articles and nick knacks not found anywhere else and besides, Alice is one of the most delightful to talk to and do business with."


"Kevin and Jessica make sure I am getting not only the best rates for our insurance, but offer exceptional personal service and always call me if there is anything I need with my insurance, or  I need to make a payment or change to my policies."


  • Wells Fargo Bank - Emily He, Personal Banker

Bill's Favorite Local Restaurants:

"Filippi's is a Great Family restaurant that consistently offers great food a (and plenty of it) at very reasonable down to earth prices. Best meal for the money in town!"

  • Andies Cafe, 1042 Freeway Drive, Napa, CA 94558 (707) 259-1107
  • Big D Burgers, 1005 Silverado Trail, Napa, CA 94559 (707) 255-7188

"I love the garden burger and milk shakes are awesome and especially the friendly attentive service that the owner Nancy always displays towards her customers."

"My favorite dish there is the Beer can chicken YUMM!  Great wine bar and fast friendly service in a delightful atmosphere which is always a pleasure to dine in or just stop by for a great glass of wine!"





Bills Yelp, Angie's List and TrustPilot Reviews

1/14/2017 "really gets the meaning of customer service"

I just recently bought a new home and was looking into purchasing a home security system.  Bill Wood from ADT came over to my house at a time that worked best for me and my family.  He spent time explaining in detail the service options and answered all of our questions.  We felt no pressure to sign up for ADT but I am glad we did.  The installation happened fast and the employee that installed the system was very professional while in our home.  I also loved that Bill Wood did a follow up with us and he really gets the meaning of customer service.  I would recommend Bill Wood and ADT over other security systems. 

Kalette F.Napa, CA


9/30/2016 "professional and timely service."

Bill Wood provided professional and timely service.
We are happy with the cameras and the system installation.  We would recommend his services to our friends and family.

Shannon C.Napa, CA  seperator

9/28/2016 "thorough and professional job"

Professional, highly competent, and helpful throughout. All questions were throughly answered by Bill when we were considering changing to ADT from another big security company. Follow though with information and the contract was always complete and as promised. The installer, Carl, similarly did a thorough and professional job. Top caliber start to a new relationship with this company.

S S.Kentfield, CAseperator

9/3/2016 "great deals"

Bill Wood has provided security systems to many of the buyers in our latest new home community. They are all pleased with his customer service, knowledge of the product and great deals. He seems to truly care about his clients.

Jordan H. Realtor, New Home Sales Manager

describe the image "excellent service"

Bill wood provides excellent service. He is responsive and cares about his clients.

 - Patricia M. of Napa, CA 


describe the image "These guys are pros."

First-time homeowners, and being in a new neighborhood with some questionable surrounding neighborhoods, we thought it would be a good idea to invest in a security system. Bill Wood was on point. Always prompt, punctual, professional and energetic. We're very happy with the result of our business with him. Hector Hurtado was the install technician, and I can't imagine a better one is out there. These guys are pros. Paying for security systems isn't exactly the most desirable thing for most people, but the combo of Bill and Hector, we're pretty happy. If the long-term customer service matches the high-level quality of these guys, we'll be long-term customers.

 - David C.,Napa, CA


describe the image "Safe and secure."

We recently had Bill Wood introduce us to The ADT Security system after having another system installed in our home for 20 years.  After many requests for repair and information, we decided it was time to get updated.  We found Bill to quickly respond to our request for a quote, especially since we live in Discovery Bay and he came down from Napa that same day.  We called Bill from a fiend's reference who lives in Napa and were very pleased with Bill's presentation.  He was very detailed and thorough and showed us all their options available.  Bill arranged to have an installer come out within days for the complete installation.  The installer was Carl out of Brentwood with a very friendly explanation of all details required to show us how the full system works.  We just took a week vacation and were assured and comfortable to know all was safe and secure.  If you are looking for a security rep with a good knowledge of what's available, be sure to give Bill a call at 707-815-3313. LaVan Bock in Discovery Bay

 - LaVan B.,Discovery Bay, CA


 describe the image "Terrific."

From the first installation through ongoing contact, Bill has been terrific. Highly recommended.

 - Tom M.,Napa, CA


describe the image "Truly professional."

After our house was burglarized, we set on the urgent task of getting an alarm system.  After some quick research, we thought ADT looked to be the best candidate, but we wanted to talk to some competitors too.  We called a leading company and couldn't get an appointment scheduled with the rep.  When I called ADT, I spoke directly with a real live person who got me an appointment the same day and after 6p, so that my husband wouldn't have to miss work.  Bill Wood arrived right on time, and spent over two hours with us listening to what happened during the burglary, asking us what we wanted and explaining what he could do.  Truly professional and he arranged for our system to be installed right away.  ADT has some pretty trick systems for a competitive price. Certainly not the lowest price in town but, like they say, you get what you pay for.  The installer Patrick was also a great guy.  He really listened to what we wanted.  Gave great advice about where to put things and took his time explaining the system to us so we felt comfortable with it.  Best of all, both Bill and Patrick gave us their direct cell phone numbers to call them if we have any problems.  So now we're breathing much easier in  our very secure home with the added (entertaining) bonus that we're able to see what our dog does while we're at work.

Linda O.,Benicia, CA


describe the image "Best features and most reliable team."

After my parents moved into a new neighborhood we looked up the crime statistics in the area and determined that a security system would be in our best interest. We contacted the company with the best features and most reliable team. Bill was superb. He pointed out kinks in our property that could easily be exploited by anyone trying to break in that we never would have thought of. He was courteous and very professional. After the consultation we felt more secure. Thorough as heck. Thanks for everything, looking forward to dealing with Bill and his company for years to come.

Simon T.,San Francisco, CA


describe the image"Exceptionally good."

Bill is exceptionally good at what he does, very responsive to customer calls. I am not sure i would have opted for ADT if it weren't for the fact Bill lives in town and is always available when needed and vested in our welfare. ADT system is sleek and user friendly and simple, yet comprehensive to cover all the required bases.

 - Geetha N.,Napa, CAseperator

describe the image"Goes the extra mile."

Great, 5+ star customer experience with Bill -- ALWAYS available, prompt, helpful, and he goes the extra mile to make sure his customers are happy. Highly recommended!

 - A C.,Napa, CA


describe the image"Satisfied, but the agent/dealer you work with is the key."

Contacted California Security Pro about a system for our new home in San Francisco.  Had worked with ADT in the past and were satisfied, but the agent/dealer you work with is the key.  Our representative isBill and he was very thorough and offered excellent suggestions when we walked the property.  The contract review was simple and smooth, and the installation process easy and so far so good- I hope to never find out how receptive they'll be in an emergency, but I know it won't be a problem.

 - Georgegsf G.,San Francisco, CAseperator

 describe the image "Definitely recommend."

Bill is extremely friendly , helpful and cares about his customers, had a great experience with him , definitely recommend him for home security systems .. If ur in the east bay and need home security , he's the guy to be contacted.

Saptami C.,Oakland, CA (New Homeowner Richmond,CA)


describe the image"Happy with the system."

We have our ADT alarm for several years. Bill our Napa rep has always responded when we needed him. We are happy with the system and the personal service Bill provides.

Larry M.,Napa, CA


describe the image"Very satisfied."

I am very satisfied with Bills work. Bill treats his customers exceptionally well. I would certainly recommend him.

Ana A.,Napa, CA


describe the image"The right system for your needs."

Ask for Bill W. He knows his stuff and works to get you the right system for your needs. I got the precise security system for my home and Bill got me the equipment that was required....nothing more; nothing less. No up-selling. I received a thorough assessment and recommendation.

David G.,Napa, CA


describe the image "We were so pleased."

My thanks to Bill Wood for great information and help in setting up a system in Glen Ellen.  We were so pleased we asked him to redo our SF home too.

Andy M.,San Francisco, CA(New Homeowner Glen Ellen,CA)


describe the image "All options for our home security."

I was referred to our ADT Napa Sales Representative from our Realtor and I was very impressed. Our Napa Sales Rep took the time to give us all options for our home security, discussed the different prices and really helped us in making sound decisions on the best system for us. He did not oversell products that were not necessary, but rather suggested products that would benefit us. He went out of his way to demonstrate the services and checked back with us often. He even gave us additional referrals for other services that were not related to home security since we were new to the Napa area. Our sales rep was informative, personable, helpful and sincere. I would recommend him for your Security needs if you live in the Napa Valley area. 5 stars.....

Cyndi T.,San Francisco, CA(New Homeowner Napa,CA)


describe the image "Incredible"

What an experience! Called on Wednesday, Bill showed up on Thursday morning at 9 am and it was all done by noon, with no pressure sales.  Multiple cameras outdoors, doors protected, airspace/motion protected, smoke and heat sensor/alarm, glass breakage protected and all is wireless. We have remotes for our key-chains, access through computer and smart phones and 2 iPad-type portable screens so we can mount one in the kitchen, to view from all cameras, and one we can take upstairs to bed or out to garage or wherever if we are working around the property. I was expecting 5-10 thousand for this type of set up and it was just over $1500 complete. $60/month to monitor. Can't beat that for all we received and such peace of mind. Bill was incredible and was so willing to give extra time and products for a fraction of their retail price.  If you are interested in getting a home security system, call Bill either first or me, you will go with his product and company! I did the footwork and am glad I called CSP!

Lance M.,Napa, CA

describe the image "Took care of everything from start to finish."

Great service. Bill Wood took care of everything from start to finish when we switched from Bay Alarm to ADT. Highly recommend this company and Bill!

J B.,Napa, CA


 describe the image "Flexible & reasonable."

I am absolutely satisfied and a raving fan of Bill & his crew at California Security Pro! He was efficient, respectful and listened to our needs from the beginning. He made reasonable recommendations that were practical- not trying to up-sell anything. Once scheduled, he was flexible & reasonable when we had a last second conflict with the appointment. His installer Carl was excellent as well. He performed the install in efficient & respectful fashion without any fuss or interruptions. He also took the time to answer all of my questions about the new system and clearly & concisely demonstrated the operations of the panel and system. If you are considering installing a new state-of-the-art alarm system- you should absolutely consider Bill Wood and California Security Pro.

Mike S.,Portland, OR (New Homeowner Sonoma, CA)


 describe the image"Really cares."

Bill Wood is just about as good as any rep I've worked with. I've been stumped by the ADT system several times and he has quickly guided me through the maze by telephone or in person. I feel as though he really cares about his customers.

Peter C.,Napa, CA


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"Security Pro 8 stars if I could!"

California Security Pro is an outstanding company!  Mr. Wood has helped us set up our ADT alarm system in 2 homes and both times was so helpful and professional!  He's an expert and on separate occasions gave us advice that was both economical and practical!  He spent as much time as we needed making sure we got the right equipment and coverage.  I can't say enough about this amazing man and the company he represents!  I would give California Security Pro 8 stars if I could!  Thank you for my peace of mind!

Tracy H.,Phoenix, AZ(New Homeowner Sonoma,CA)


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"I would give 6 stars if I could."

We installed a security system in our office. Bill Wood is really helpful and professional. I would give 6 stars if I could. Strongly suggest. ADT Bill Wood 707-815-3313

Shan H.,Napa, CA


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"Saved us money."

They did a great job installing our system, helped us choose the right set up for us and saved us money. Would use them again. Better service than calling the 800 ADT folks.

Meagan S.,Napa, CA


3/31/15describe the image

"Great experience."

We have had a great experience with both Bill from sales and Jesse the installer, they were both very professional and friendly, i highly recommended it to anyone who's looking for installer and sales Representative.

Eric Z.,Walnut Creek, CA


3/8/15describe the image

"Easy to work with."

Working with Bill Wood at California Security Pro was easy from start to finish.  He wasn't high pressure at all, which is very important to me -- I HATE feeling pressured.  He just offered what he thought was best, and then took the care to come by during the installation to check on things.  Oh and installation by Rene was great -- I felt super comfortable with him doing everything that needed doing.  Both Bill and Rene were so polite and easy to work with.  I highly recommend giving Bill a call!

Maddee J.,Napa, CA


3/7/15describe the image


Awesome set up by Rene.  He was thorough and even offered to bring me a extra device out on a different day.  I needed and didn't order a carbon monoxide unit hook up. So I appreciate him making the extra trip. Bill also stopped by to make sure the install was going well. Thanks to both of you!

julie w.,Clayton, CA


3/5/15describe the image

"This kind of excellent service is hard to find today!"

Call Bill Wood to set up a new alarm system for a house that was closing escrow. Bill showed up within thirty minutes within making the call and explained the whole system in detail, and was able to have installed the very next day. He was very knowledgeable and professional. I would highly recommend Bill to anyone who is looking for an alarm system. This kind of excellent service is hard to find today! Thank you Bill!

Realtor Karen R.,Fairfield, CA


3/5/15describe the image

"Security Pro's is your only choice in Napa!!"

From the initial meeting with Bill Wood to the final install, I knew I was in good hand with Cal Security Pro's. The system has been even more than we expected. With endless possibilities and cutting edge technology, our system can grow as our needs grow. And if you need something, just call Bill. He will always be right there for you, showing up at your door 5 minutes later to handle any need! Security Pro's is your only choice in Napa!!

Chad B,Napa, CA



2/14/15describe the image

"Customized a system just for our circumstances."

Bill is the man you want to take care of all your security needs. He customized a system just for our circumstances and made several follow-up visits. i had trepidation about some of the features and he came and walked me thru the steps again. All is good.  thanx Bill

David Y.,Vallejo, CA

2/8/15describe the image

"Highly recommended!"

When looking for a security system, I was recommended to Bill Wood & the staff of California Security Pro by a local locksmith. I was not disappointed in their price or service. Bill was a fantastic consultant & made sure that we got everything we needed. He never tried to push us on things & evaluated our home in a fair & intelligent manner.  I met Bill after getting quotes from other companies & by far, this was the most comprehensive package for the money. Additionally, their installer was quick & efficient & even gave me his cell number to call if I had any concerns or questions after he completed setting up of the system. Don't be fooled by those ADT Coupons you get in the weekly flyers either. Not all ADT companies are the same & Bill will give you better deal than any out of state company offering ADT service. California Security Pro is a local NorCal company that is an ADT authorized provider that employs local folks. Highly recommended!

Ron P.,Napa, CA


1/13/15describe the image

"Excellent customer service."

Mr. Wood provided excellent customer service during the installation process and continues to be extremely helpful.  Thank you Bill!

Paul E.,Napa, CA



1/2/15describe the image

"Concerned about his client's safety."

Bill Wood at California Security Pro is just great! Really knowledgeable about security and truly concerned about his client's safety. Thanks, Bill!

Jamie M.,Napa, CA



12/31/14 describe the image

"No pressure approach."

I am not typically one to write reviews, but I must say that Bill Wood really went out of his way to help our company.  He walked us through all of our security needs and laid everything out in a simple way that was easy to understand.  He made several recommendations for our current security, and offered a no pressure approach to helping us.  I would recommend this guy to anyone  who wants to protect their assets and needs help from a pro!  Great job Bill!

William D,Napa, CA


12/31/14 describe the image

"Exceptional job."

Bill Wood did an exceptional job in making sure that all of our concerns were addressed. He was also very thorough in explaining how the system worked. This is the second installation we have had with Bill and couldn't be happier. With my tight schedule, I appreciate his consideration in making sure that the setup was done in a timely manner--and fitting me into his schedule at such short notice. Thank you ADT!

James J.,West Sacramento, CA




12/20/14 describe the image

"Could not be more pleased."

Mr.Wood was very helpful and thorough.  We could not be more pleased with him or ADT if we tried.

Mary H., Napa, CA




12/20/14 describe the image

"10/10 would recommend these guys!"

These guys are awesome, Bill took very well care of us. He helped us out after our store door got broken. Fortunately the perps didn't make it in, but we are so happy and feel secure with what he set us up with. He comes here often to check up on the system and makes sure we're happy with the way everything works. 10/10 would recommend these guys!

David P.,Napa, CA




12/17/14 describe the image

"Thumbs up for the quality."

We are incredibly pleased with the kind of customer service we received. Bill Wood took the time to explain, in detail, the workings of the system, and not to mention, I had quite a few questions! The installation was surprisingly quick. I can't stress how much I appreciate their reliability and willingness to accommodate my hectic schedule. Finally, thumbs up for the quality of his work. I can rest assured that our business will be safe at all times. Thank you!!!

Lucy C.,Antioch, CA


12/10/14 describe the image

"Great sales man."

Bill is a great sales man, and knows his product very well!! I wasn't big on getting a security system, but now that I have one, I'm very glad I did, and I'm glad I went with Bill and ADT!! He checked up on me a few times after I first had it installed just to make sure all was going well! I highly recommend him!

Ryan H.,Napa, CA



12/3/14 describe the image

"Great installation, would recommend them to anyone."

Bill Wood and Jesse Amatrone were wonderful to work with.  We got a great deal on our ADT security system and a great installation.  They were both very knowledgeable, professional and took the time to explain everything to us.  I would recommend them to anyone.  Thank you guys.



Bill wood provides excellent service. He is responsive and cares about his clients.

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We are proud to service Angie's List customers and we thank those who took the time to let others know about us! Angie's List is a membership service that compiles consumer ratings of local service companies and contractors.  Take a look at what members are saying about us:

Review Date: September 10, 2013 
ADT Reviews

"Provided lots of information." 

Install alarms or sensors, on windows and doors, five in total, also smoke/heat communicator. Have control panel that is very logical to operate and also have key pad. All together installation was less than two hours and he provided lots of information along the way. It went very well. He was not rushed and as I stated explained everything as he went along.

Fritz Terplan., Sonoma, CA

Review Date: June 17, 2013 
ADT Reviews

"This company certainly knows what they are doing." 

We met the local ADT person through our insurance agent who recommended him. Bill Wood did an excellent job of explaining the system and providing just the right amount of equipment for our needs.  He was very knowledgeable and did not try to sell us anything more than we needed.  The equipment was installed by a very efficient technician (Jesse) who was extremely professional and very helpful in going through the procedures required for using our security system. This company certainly knows what they are doing and for us they had the advantage of being people we could contact locally rather than dealing with the many irritating sales calls we had previously received from agents all over the country. I would definitely recommend them.

Carol Heywood.,  Napa, CA

Review Date: May 16, 2013
ADT Reviews

"We chose to go with California Security Pro." 

After receiving estimates from 5 other security companies, we chose to go with California Security Pro for various reasons. Their presentation was the best of all and their price while not being the lowest overall was the lowest for a professionally installed system. I looked at self install options but none of the companies offered the security I required.

Kenneth Wollman., Petaluma, CA


ADT Reviews: Trustpilot's List


Reviews prove to customers whether or not we put their needs first, our customers speak for us by proudly placing there review on Trustpilot; after all, customers trust other customers and our consumer‘s reviews say it best!  We would like to thank all of our customers who took the time to let eveyone know about their experience with California Securty Pro!  



Outstanding service.

Bill Wood , the installer, and Yvette have all been outstanding. They do what they say they will do, and followup has been excellent. Bill was extremely patient and knowledgeable explaining the system and its options. A terrific team. I would recommend to others.

Don Rego, Napa,CA



5 Stars for sure

Bill Wood and Hector were outstanding installing and explaining the system to me. I feel much safer not that I have the security system. A big 5 Stars for them.

Diane Risley, Napa, CA


Excellent job, no hassles, no burglars !!

I can only say good things about Bill Wood and Jesse, the installer,regarding our purchase and installation of the security system. Bill was easy to work with, did not try tu up sell unless I asked for something. He knew his stuff and made the decision an easy one. Jesse was very proficient and thorough. There were some tricky areas but he was able to work around them and the system was in and working in very little time. I would recommend this company without reservation.

James Stewart, Napa, CA



Customer Testimonials

Aug 11, 2015

"By far the best experience."

Jess, our installer, was really wonderful. He had a really positive attitude, was meticulous and thorough, solved problems, and explained things very well. We've had lots of people work on our security systems over the years (including ADT in the Bay Area) and this was by far the best experience we've had. I'm very glad I found this company!

Claudia Lehr Napa, CA

Bill Wood's ADT Customer's 5 Star Yelp Reviews: 

press 5star yelp 




10/23/14 describe the image

"Security expert who fulfilled all of our needs quickly and professionally."

Arriving home one afternoon to find our house had been burglarized, we decided to install an alarm system. Bill Wood contacted us and scheduled an appointment the very next day. The new systems are very compact, easy to understand and operate. Bill knew I was anxious to get the system installed and he scheduled the installation for that weekend.  Hector did an amazing job with the installation, very clean, placing the sensors where they were most effective and inconspicuous. Bill followed up with us after the installation, making sure all our questions were answered and encouraging us to call if we need anything else.  We would highly recommend Bill Wood of California Security Pro for any and all security needs.  Bill is a security expert who fulfilled all of our needs quickly and professionally.

Patricia N.,Napa, CA



10/22/14 describe the image

"Very pleased with the performance."

I wanted an alarm for my place in Rohnert Park. During my research I found two competing security systems, ADT and FrontPoint Security Systems. I really looked at the pluses and minuses between these two systems, both highly rated by consumer and professional reviews. The difference was really Bill Woods from California Security Pro ADT Authorized Dealer from the NAPA office. Mr. Woods met me at my new place and we discussed just what system was needed to secure my home. He did not try to sell me extra stuff that I really did not need. He was straight up and frank about what a good security system should have. Front Point's selling points were very compelling, Bill recognized that. He was able to work with me and came through with what I deemed a very competitive package for a very good system from ADT. Bill convinced me that the new ADT Pulse system was a cut above the competitors plus the company is a security company first and foremost, hence their expertise is on security. I also liked the fact that a professional installer will be installing my system. I know I can install a do it yourself kit but at the end of the day, I really wanted a pro to set the entire system up from the ground up. Jesse, the ADT installer, was on time. He was very thorough and completed installing the system at the scheduled time. He took the time to make sure that the system layout was what I wanted before he proceeded with the installation. Once completed, he really took the time to explain everything, very patient. He made sure that everything was put away, leaving the place clean, no messy installation. Bill made sure that the system was up and running flawlessly from follow up phone calls. It's been over a month since my ADT system was installed and I've been very pleased with the performance so far. The mobile application works as designed. I can manage my system remotely and friends are quite amazed with its capabilities.

Lou F.,Rohnert Park, CA



10/7/14 describe the image

"Knowledgeable and reliable! young, single woman living alone in East Oakland it's worth it!it's worth it!"

Bill was a really good guy to buy an ADT system from! He came to my house in Oakland, after hours when it was convenient for me (I work in SF 9-5) and spent time looking over my property and answering my questions.  He was knowledgeable and reliable!  He is also an excellent communicator and very prompt. As for Carl who installed my system, he did a beautiful job.  He made sure the placement was tasteful, he did not leave a mess, and he was a clear and direct "explainer" to myself and upstairs tenant regarding how the system worked. I feel more secure thanks to Bill and Carl!  As a young, single woman living alone in East Oakland- it's worth it!  THANKS GUYS!

Amelia M., Oakland, CA


8/23/14 describe the image

"Feel Very Secure."

Bill did a great job explaining our options and getting us set up. We feel very secure in our home thanks to ADT.

Jennifer A,Napa, CA



8/14/14 describe the image

"I am very pleased with my ADT system for my home in Napa."

I called ADT (California Security Pro) for our home in Napa - very reluctantly due to my prior interactions with ADT (corporate) in the East Bay.  But I disliked my experience with Comcast's home security service even more than I disliked ADT, so I took a leap of faith.  And then I met Bill.  Bill is prepared, knowledgeable, honest, and trustworthy.  His no-haggling approach to the cost was refreshing.  I normally will take many days to think about my decision but with Bill, I knew right on the spot I would do business with him.  He did not have "scope creep" and only recommended what was really necessary for my security needs.  He was able to schedule my install within days.  He was very good about setting my expectations about how much time the install would take given the 1) nature of my house and 2) the extent of the equipment I ordered. The install of the ADT system was flawless!  It was lengthy, but Bill warned me it would be.  On a side note, on my home in the East Bay, Comcast came out 3 times for the install and was never even able to get started.  And ADT (corporate) in the East Bay quoted me 4x the cost for a home security install, even though we were working with a VP at the company. I am very pleased with my ADT system for my home in Napa. I use my iPad daily to monitor activity and I also use it to occasionally admit people into my home. I was so happy with Bill's customer service that I recommended him to my immediate neighbor and she had her system installed last week.  How is that for an NPS (net promoter) score!

Deanna G.,San Ramon, CA (New Homeowner Napa,CA)



8/11/14 describe the image

"I'm very Happy."

Bill came to my house and thoroughly explained everything to me, making sure I would have everything I needed for my house. Rene was the installer, and he was great, too.  I have had no problems at all since the installation, and Bill was readily available with any followup questions.  I'm very happy with my decision to go with ADT.

Nannette H.,Healdsburg, CA





8/6/14 describe the image

"Patient and very attentive."

We have been working with Bill Wood and he is great! He's been patient and very attentive.

Jessica F.,Napa, CA



7/25/14 describe the image

"Highly recommended."

Bill Wood was fantastic. Thorough and clear and a pleasure to deal with in every way. Highly recommended.

Miranda G.,Santa Rosa, CA




6/20/14 describe the image

"You can sleep peacefully at night."

Bill is a security expert!  You can sleep peacefully at night knowing Bill and ADT have you covered.

Val T.,Stockton, CA



6/20/14 describe the image

"Great Experience with California Security Pro."

Bill Woods a Great Guy Knows his Business and sees that from beginning to end a Great Experience with California Security Pro ADT. They Installed their Pulse System with Motion Activated Cameras and offsite access to See to Monitor my Office from my Home. Also a fantastic Installer Jesse did a Great Job installing and explaining how the system works.

Dennis D.,Napa, CA



5/31/14 describe the image

"Great team."

Jesse and Bill are a great team, took the time necessary to explain all options and followed up all the way through the process to make sure we were happy  (5-stars to both of you)*****

George L.,Redwood City, CA (New Homeowners Napa,CA)



4/21/14 describe the image

"Very professional."

Bill Wood made a cold call to my house just as I had decided to leave the alarm company I had had the last three years.  Bill Wood was very professional and the installer did a very good job getting the connection started and he was very clear about teaching me the new system.

Maren N.,Napa, CA



4/17/14 describe the image

"I am extremely satisfied, and would recommend." 

I am extremely satisfied with the installation of my new ADT system.  The salesman, Bill Wood, and the installer, Carl have been very helpful.  After the experience of someone breaking into your house, I now feel safe. Bill & Carl both left personal phone numbers in case I have any problems. I am completely satisfied and would recommend ADT highly.
Sara M

Sara M.,Napa, CA



4/17/14 describe the image

"You can count on CSP, to deliver this experience without fail."

I have used CSP for both my residence and business security system installations.  Bill Wood managed both installations and he is extremely professional, honest and efficient.  Micah performed the installation at our business and his expertise, honesty and professionalism are unprecedented.  Bill and Micah walked us through the entire process from purchase to installation to activation and did so with the utmost care and patience to insure our satisfaction. I highly recommend CSP (Bill and Micah especially) to anyone seeking to install a top rated security system in their home and or business.  
It is a rare find these days to work with contractors that you can trust and when the project is complete, you actually get what was committed to.  You can count on CSP and Bill Wood to deliver this experience without fail.   Thank you CSP, Bill and Micah!!

Matthew K.,San Mateo, CA(New Business owner San Francisco,CA)


 3/21/14 describe the image

" Would recommend without reserve."

Bill Wood did a very professional job configuring our ADT system, fast and pleasant all along. Must remark the fact that he didn't try to oversell us any equipment or services that were no really necessary for our case. The installation team was excellent: came in time and completed the setting pretty fast. We had previous experience with security systems and can say that this was a first rate job, and that the ADT service is very well conceived and operated. Would recommend without reserve.

Daniel V.Sonoma, CA



3/13/14 describe the image

" No detail is too small."

Bill's great. He's personable & a wonderful representative of the ADT service. No detail is too small.

Jennifer M.,Sonoma, CA


 3/5/14 describe the image

"We would give Bill Wood, area representative, and Jeremy, installation, 6 stars if it were available!"

We would give Bill Wood, area representative, and Jeremy, installation, 6 stars if it were available! California Security Pro is just wonderful, and Bill is totally trustworthy, honest, and truly treats you like one of his family members.  Jeremy did an awesome job of installing everything perfectly. Our daughter and son-in-law, an attorney, used California Security Pro first, and recommended them to us because they were so pleased with their system. Their company offers so much more than most, and I have complete confidence in them.  Thank you for taking care of our needs with such professionalism and loving kindness.

Patty B.,Fairfield, CA



3/5/14 describe the image

"We are very happy."

Bill Wood did a great job explaining the security system to us and making us feel comfortable with it. We were happy to know he is available to answer any questions we may have later on. Rene also did the installation quickly and efficiently.  We are very happy to be dealing with Bill and ADT! Donna W.

Donna W.,Napa, CA




2/26/14 describe the image

"Now we have the latest and greatest."

We have been delighted with the service we received from Bill Wood who helped us get our alarm system set up. Our old alarm system was old and not working. Now we have the latest and greatest. The installer, Pat, did a great job too. I like that Bill is available anytime if we have issues.  We are in good hands and I recommend Bill and this ADT alarm system.

Barbara M.,Napa, CA



2/25/14 describe the image

"Gave me the best deal, set up the system the next day!"

Bill Wood is hands down the best security guy in the game. I dealt with a few companies before ADT and they were a nightmare. Bill from ADT is a godsend. He gave me the best deal out there and showed me how to use the whole system. Not only did he go above and beyond, the company was able to set up the system the next day! I cant say enough about this company, if you are in Napa, choose Bill at ADT.

Cal E.,Napa, CA



2/23/14 describe the image

"Helped us have some peace of mind."

My boyfriend Brandon and I recently just bought a house, and Bill Wood helped us have some peace of mind. He gave us some deals in installations fees, and helped us figure out what we wanted for our house and not just trying to sell us the best of the best. We started off basic with the hopes of moving it to a new larger house with advance systems you can upgrade to. Bill was awesome and recommend him to anyone! Was installed exactly when scheduled, and the tech was very helpful on the training. Can't go wrong here if you are looking for a security system with impeccable service.

Stacy D.,Napa, CA




2/23/14 describe the image

"Excellent sales service and installation."

Bill Wood provide excellent sales service and installation was done on schedule & time, system is working as promoted.

Brett R.,Napa, CA




2/12/14 describe the image

"After a year of trouble free installation,nice of a guy, not just a salesman."

Thank you so much Bill Woods for identifying, buying and installing the strange batteries we needed for our fire alarm. This after a year of trouble free installation and use of our security system. Yes, Bill is really that nice of a guy, not just a salesman.

Mark M.,Napa, CA


2/2/2014 describe the image

"Service was excellent and top notch, we feel very secure in our new home."

Bill Wood came to our house and helped us set up our ADT security system. At first we weren't quite sure if we wanted home security. He did a fantastic job explaining in detail how the system works, and he answered all our questions and concerns. The actual installation was done by Jessie (set up by Bill), and went very smoothly. Jesse also took time to explain how everything works. After the installation, Bill came over that evening to check in on us and to make sure everything was fine and to see if we had more questions (which we did). He also taught us  a few "short cuts" which we found very helpful. All in all, service was excellent and top notch. We feel very secure in our new home, and we feel taken care of by Bill. He is quick to respond with helpful information. We highly recommend him.

Fides E.,Napa, CA


1/26/2014 describe the image

"Terrific service with Bill."

We've had terrific service with Bill Wood and ADT. Been a customer for several years.  A small problem with a sensor and Bill was over personally right away to fix it himself. And ADT's Pulse system allows us to monitor remotely, especially with 2 systems. Didn't think it could be this easy or helpful.  And we can intervene with the rare false alarm before the PD is called.  Just terrific and makes us at ease whether we are home or on the road.

Bruce S.,Napa, CA


1/2/2014 describe the image

"We are very happy with the system and the service."

Bill Wood was fantastic and very helpful.  He took the time to introduce us to an excellent security system.Hector was also very professional and helpful. We are very happy with the system and the service we have experienced to date has been outstanding. I strongly recommend Bill Wood.

Sean C.,Napa, CA



1/11/2014 describe the image

"Very patient and personable."

Bill Wood did a great job setting us up with our ADT security system. I was skeptical at first since I've never had a security system, but Bill was very patient and personable, answering our questions and working around our schedule to meet with us. Hector did our installation and was also very patient with us, answering all of our questions. Both are highly recommended.

Omar P.Napa, CA


12/3/2013 describe the image

"Saw us through every step of the ADT installation."

Bill Wood saw us through every step of the ADT installation. I wouldn't be surprised if the alarm went off in the middle of the night he showed up before the police to make sure we were OK.

Sharon P.Napa, CA



11/16/2013 describe the image

"Bill was awesome, our alarm was installed the next day!Hows that for service."

Have been looking for a good security system and found California Security Pro. Bill Wood came out and addressed my families security needs. Bill was awesome and answered all our questions. He was very helpful and our alarm was installed the next day! Hows that for service. The installer had it done in no time and now my family feels safer! I recommend these guys to anyone who wants a good system, they will answer all of your questions and have the best price available! 

Fred S.Santa Rosa, CA




11/11/2013 describe the image

"System was recently installed easy to operate, I'm completely satisfied."

I spent several weeks researching security systems in Napa. The reviews for Calif. Security Pro we're very good and often mentioned Bill Wood. I gave him a call and we met shortly after to discuss my security needs. I liked that he knew his stuff and steered me away from things I didn't need. The system was recently installed and is easy to operate. I'm completely satisfied.

Judith G., Napa, CA


11/10/2013 describe the image

"Our decision to getting an alarm was the right choice in these economic times, I would recommend Bill to anyone."

We just our security system installed at our home. Bill Woods presentation was so good we called one of our friends who was considering an alarm and they  jumped on board as well. Jessie was our installer, was fast, clean, and very clear on all of the instructions. Bill also followed up with us that same night to make sure everything worked out to our expectations. We signed up with Bill on a Tuesday night and the next morning as I was loading up my truck, we had a break in down the street where the homeowner walked into the house with the intruder coming down the stairs. We were able to detain the subject until the police arrived , but made me think our decision to get an alarm was the right choice in these economic times. I would recommend Bill to anyone that was thinking about an alarm system.

Rick L., Napa, CA


10/29/2013 describe the image

"I have nothing but good things to say about Calif. Security."

I have nothing but good things to say about Calif. Security. Bill Wood, our rep, was very professional and personal in everything he did for us. The installation by Jesse  was fast and clean. The system was tailor made for our house and we are experiencing a new sense of security. Bill did not try to up-sell me on extras but did let me know of features that would benefit our system. 
I recommend them completely ! 

Jim S.,Napa, CA 


10/25/2013 describe the image

"I would, and do recommend them to all my clients."

California Security Pro and Bill Wood are professionals. I would, and do recommend them to all my clients. As a insurance professional I will only refer someone that proved themselves to me first. Cheers to you Bill and your team.

Jeff A.,Napa, CA


10/25/2013 describe the image

"We've been very happy with the service."

We have been very happy with our service.  Bill Wood did an excellent job of showing us what the system could do (and how to best select the system that would work best for us) and he checked back in to see how things were going.  We've been very happy with the service and with Bill's professionalism.

Dianne J., Napa, CA


10/25/2013 describe the image

"The peace of mind we have now is worth the monthly payment."

Just moved into a new home in a safe area but found out that there was break in at our neighbors. We decided that a security system is a must these days no matter where you live. Bill wood helped my in-laws with their system and we gave him a call. He is so informative and easy to work with. Our installer was great as well. He explained the system well and was neat and tidy, even wearing shoe covers. The peace of mind we have now is worth the monthly payment.

Nina J., Napa, CA


10/19/2013 describe the image

"Has exceeded our expectations in every way!!"

We had An ADT security system, installed by another company, at our previous for a couple of years and were satisfied with the we thought!  Shortly after buying our dream home in the Napa Valley, Bill Wood knocked on our door introducing himself as he had just installed a system for one of our neighbors.  Highly apprehensive, we met with Bill Wood, and he has exceeded our expectations in every way!!  Not only did he put together a great package for us, he stayed involved through the installation, he checks in with us on a regular basis, we no longer have to deal with spending endless time trying to get through to the right department for assistance, we call Bill!  He knows what providing great service means,and to us that means everything!!

Mary R.Napa, CA


 10/16/2013 describe the image

"Help me out so much got me a great deal will refer."

I call adt to come look at my store to help with a alarm and bill showed up and what can i say this guy is great help me out so much got me a great deal will refer. him to every one i know thanks bill

David P.,Napa, CA


10/16/2013 describe the image

 bill was great! He was very helpful and very patient thank you so much for helping us protect our house thank you so much

Steven N. American Canyon, CA


10/14/2013 describe the image

Terrific operation. Bill designed a system that meets ours needs and didn't try to up-sell us. He explained all of the features of our system ahead of time and those of advanced systems should we later choose them. Pat installed the system quickly and efficiently and didn't disrupt our day. He went over the operable features again and helped us set the system. I love working with local people and know that Bill is always around should we have any questions. 

Peter H. Napa, CA


10/9/2013 describe the image 

"Thank you so much for helping us protect our house."

bill was great! He was very helpful and very patient thank you so much for helping us protect our house  thank you so much

Steven N.,American Canyon, CA


10/9/2013 describe the image 

"I was very comfortable having him in my new home."

Bill Wood is extremely knowledgeable, helpful, and personable. I was very comfortable having him in my new home. Once installed, my system had to be tweaked a handful of times due to my 4 cats, but Bill helped us through it all. The technicians were always polite, but sometimes it seemed hard for them to adhere to their scheduled times (i.e. running late, running over) but overall they did an excellent job. 

Melanie L., American Canyon, CA


 9/28/2013 describe the image 

"Great customer service."

Bill was a great salesman no pressure.  The installer explained a lot to my wife and I on arming plus bill stopped by to check in great customer service.  Defiantly recommend there service.

Jon D.Napa, CA


9/27/2013 describe the image 

"Bill Wood is the Best!"

Bill Wood is the best! Easy to deal with, and really listens to his customers. Because he is so well-versed in the product, he's the first line of defense in really making your home as secure as it can be. 

Jamie M., Napa, CA


9/6/2013 describe the image 

"Call at California Security Pro, you won't regret it and I guarantee you will sleep better and feel better when you leave your home."

My husband suggested we  look into purchasing a security system for our home.  I remembered that a friend of mine had one installed some time ago.  One day I asked her about it and she showed me how it works.  I was impressed at how easily it was for her to operate.  She told me to give Bill Wood a call.  She really liked him and said we would also. The next day I called Bill and  booked an appointment. He arrived right on time and we sat down, and got acquainted.  He is so friendly and easy to talk to.  He told us all about how the system works.  He showed us the one he had with him, and went over all that it can do. After he had answered our many questions,we went from room to  room in the house and he discussed what he thought we needed.  He is so knowledgeable about this system. We felt he was honest in his opinions and ideas for the security of our home.  We at no time felt pressured to buy. We were certain that what he suggested was ideal for our needs. Once again we sat down and began the paperwork and it was painless.  It didn't take  long to complete.  Bill called and booked an installation date for us. Two days later Jesse, the installer arrived and a little over an hour later it was installed.  He went over every detail of operation with us.  He also was patient, friendly and answered all of our questions. Believe me, Bill and Jesse are patient men! I for one always have a lot of questions. They never seemed to mind. Bill came to our home a few days after installation  to check everything out. He went over and reviewed the operation of  the equipment with us  once more to  make sure we knew exactly how to work every feature, and that we are comfortable with it. He told us to call him if we had anymore questions. We feel we could call Bill with any need or question. He's like a new friend. How often do you get that kind of service in this busy world. If you are in the market for a security system I would highly recommend you give Bill Wood a call at California Security Pro.  You won't regret it and I guarantee you will sleep better and feel better when you leave your home. We do!
Charlene G

Charlene G.Napa, CA


 8/13/2013 describe the image

"Terrific operation." 

Terrific operation.  Bill designed a system that meets ours needs and didn't try to up-sell us.  He explained all of the features of our system ahead of time and those of advanced systems should we later choose them.  Pat installed the system quickly and efficiently and didn't disrupt our day.  He went over the operable features again and helped us set the system.  I love working with local people and know that Bill is always around should we have any questions.

Peter H.Napa, CA


8/13/2013 describe the image

"Scheduled my installation quickly."

Biil Wood was very helpful and scheduled my installation quickly. Jesse was great too. Explained everything very well.

Rose H.Napa, CA


 6/28/2013 describe the image

"Bill Wood was great."

Bill Wood was great, he's a wealth of knowledge, a great representative of the ADT  brand, and a nice guy to boot.  Obviously, the security business is grounded in trust and Bill is easy to trust.  He did what he said and did it well.  Also, Jeremy, the installer did a really nice, professional job as well.  I haven't used ADT in our last few houses but I'm glad I'm back in the mix.  Nice job, Bill!

Dave F.Lincoln, NE



6/25/2013 describe the image

"Bill Woods was great."

Bill Woods was great.  He came out immediately and helped me pick out the system to meet my needs. He responded quickly to emails and questions that I sent and even came back after I had the system installed because I decided I wanted one more piece of equipment to add to my system.  He is friendly and knowledgeable!

Kim M.Napa, CA


 6/19/2013 describe the image

"If you are in need of a security system, call Bill. You'll be happy you did!"

Bill is a pro at customer service. From the minute he approached me about installing a system, his professionalism was more than evident. Never once did he try to oversell me, and in fact, he helped me figure out ways to save money. I am so confident in how much Bill cares about his customers that I know he will respond immediately if I have any problems in the future. If you are in need of a security system, call Bill. You'll be happy you did!

Michael L.Napa, CA


6/16/2013 describe the image

"If you don't use Bill, you've made a mistake!"

Look up security in the dictionary and you will find Bill Woods name...if you don't use Bill, you've made a mistake!

Steve R.Napa, CA


 6/8/2013 describe the image

"Were very impressed and felt very comfortable."

We were inundated with calls from ADT agents around the country after we moved.  Fortunately our broker had just moved house and he recommended Bill Wood who came to the house to give a recommendation. He is a Napa resident and so one has a live person to call if there is a problem. We were very impressed and felt very comfortable with his recommendations and signed up. He really knows the business and does not try to oversell equipment.  He is very price competitive and we were very pleased with his recommendation.

R H.Napa, CA


 5/9/2013 describe the image

" Fair price, great service and installation."

I had met Bill over a year ago on a cold call to the house. He was very hepfull and knew is product very well. At that time I had another system that was woking fine so did not want to change it at that time. WE have been having a few false alarm in the past weeks. I called the company that put in the system they said it would be $300.00 just to come out and look and repairs would be extra. They also said many parts not available for my system anymore!  I remembered how impressed I was with Billl so i dug out his card. Fair price, great service and installation. Thanks Bill,Carl and Jesse.

Ken Raith

Ken R.American Canyon, CA


5/8/2013 describe the image

"knowledgable, friendly, honest and treat their customers like family."

These guys are great. Bill came to our house to give his presentation and was so patient with all of our questions (we are a multigenerational household with 6 adults, each with differing needs). He ended up spending hours at our house on a Monday evening until all our concerns were answered and we had picked the perfect system for our needs. The paperwork took only a few minutes and Bill gave us a great deal. HE scheduled the installation for a few days later. The guy who came was nice, but not all the equipment we needed was available. I emailed Bill, who made sure that we were scheduled to have the installation completed immediately. Jesse, the technician who came to finish the installation was wonderful - he spent ample time giving me a tutorial on how the system worked and he made adjustments to the system so it was perfectly tailored to our needs. They are knowledgable, friendly, honest and treat their customers like family (Bill even helped to convince us that a certain extra feature WAS NOT necessary for our home, thus saving us money). I will definitely recommend these guys to our neighbors, family and friends.

Kate N.American Canyon, CA


 4/15/2013 describe the image

"Bill is as honest as they come, the Pulse system is worth every penny."

Bill is as honest as they come. The install went very well and the system works exactly like they said it would. The Pulse system is worth every penny.

Mike C.Pleasant Hill, CA


4/9/2013 describe the image

"He was very knowledgeable, personable and kind."

Bill Wood was the representative that helped me install the ADT system in our home while my boyfriend was deployed. He was very knowledgeable, personable and kind. He helped me pick out the products I needed and didn't push anything on me. He did all the paperwork, set up the appointment and checked-in after installation to be sure the security system was working accordingly. Great experience so far for as a first time ADT customer.

Natalie B.Saxon, WI


 4/06/2013 describe the image

"Great experience so far for as a first time ADT customer."

Bill Wood was the representative that helped me install the ADT system in our home while my boyfriend was deployed.  He was very knowledgeable, personable and kind.  He helped me pick out the products I needed and didn't push anything on me.  He did all the paperwork, set up the appointment and checked-in after installation to be sure the security system was working accordingly.  Great experience so far for as  a first time ADT customer.

Natalie B.Saxon, WI (American Canyon Home Owner)


 3/28/2013 describe the image

" Bill was very accommodating and the follow up service is impeccable."

A friend of my got his alarm installed by ADT and highly recommended Bill Wood as the person for me to contact.  I called Bill and he was very friendly and was able to meet with me the same day for a quote.  Bill was very accommodating and the follow up service is impeccable.  I would highly recommend Bill Wood to anybody that is in need of an alarm install.

Christina P.Napa, CA

/23/2013 describe the image

"Its affordable and now I feel safer."

Bill was helpful and patient on installing our first security system in our new home. Its affordable and now I feel safer in my house. I will definitely recommend Bill to all my friends and family.

Isset S.American Canyon, CA



 3/22/2013 "Charming and helpful."

Bill was a very knowledgeable rep.  Charming and helpful.  The installer, Jesse, mirrored his professionalism.

Judith B.Napa, CA


3/16/13 describe the image

"Great follow-up as well answering our questions and providing unmatched deals."

Our experience with ADT through California Security Pro has been extremely positive.  We have been pleased with the service Bill Wood and Jesse, the service technician, have provided to us.  They have been very responsive to our needs and knowledgable in helping us select the right security system for our new home.  Great follow-up as well answering our questions and providing unmatched deals.  We highly recommend them!

Marshall L.American Canyon, CA


 3/15/13 describe the image

"Meet our protection needs."

Bill Wood was our security pro and he was very thorough and professional.  We had recently experienced a burglary and he showed us the many options available to meet our protection needs. We slept very well! last night ! Thank you Bill! Dave and Gloria

dave t.Napa, CA



3/01/2013   ADT Sacramento CA Security System

"I was really impressed by the professionalism."

I was really impressed by the professionalism of Security Consultant Bill Wood and Technician Jesse Amatrone. They both deserve to be recognized for their excellent work ethics and knowledge in their field. The installation went in easy, and instruction on using the equipment was very straight forward. Being a State Licensed Inspector and dealing with Fire Alarm and Security systems, I was really amazed at how simple but effective this alarm system is. I would highly recommend CSP to anyone who is looking to protect their belongings and keep their family safe. It certainly makes sense  to me to go with a quality system and people you can trust!

Joe F.Napa, CA


2/19/2013   ADT Sacramento CA Security System

"He was extremely thorough and gave us a great deal."

Bill Wood recently helped us set up our new home with ADT. From the moment my husband and I met Bill we felt very comfortable that he would take exceptional care of us. Bill set us up with the perfect home security system that fit our needs. He was extremely thorough and gave us a great deal. Once our system was set up he made sure to stop by and check on us, wanting to see that we were happy with everything. I really appreciate his professionalism and would highly recommend him to anyone getting ready to install ADT in their home.

Jennifer K.Napa, CA




2/17/2013   ADT Sacramento CA Security System

"A very dedicated salesman."

I recently had a break-in so I decided to get a security system for 2 houses.  I called California Security Pro and spoke with the owner, Dave, and asked if I could a free system installed.  Dave assured me that he would take care of the free installation and immediately scheduled a saleman to come to our houses to discuss about the system and available options.  Bill Wood seems to be very knowledgeable of the security system and a very dedicated saleman.  However, he gave me an expensive quote with all miscellaneous charges for the ADT Pulse Tier 2 system.  The next day, I decided to cancel the contract since I found a better pricing with other company.  Dave immediately contacted me and told me that he would make me happy with the deal he would give me.  As promised, Dave gave me a good discount for 2 systems.  I am very happy with the company service because the owner really cares for his business.  He seems to work long hours because whenever I emailed him for some questions, I would get a response from him within a couple of hours.

The installation was also very smooth and the installers are very nice and professional, although you need to expect more than half day for the whole installation to be completed.  So far I am very happy with the ADT Pulse systems as it gives me peace of mind.  I even arm the system when I am at home.  It's so convenient to use with the help of the web interface and remote control.  I highly recommend you to choose California Security Pro for the ADT Pulse system as there are many installers out there who might not have enough experience with the PULSE system installation.

Ling L., Daly City, CA


1/25/2013   ADT Sacramento CA Security System

"We would definately recommend to family & friends!'

After a family members home was broken into here in Napa, we called Bill Wood with ADT.  He was very helpful and put together a system for our unique needs.  He understands the capabilities of the system and advises exactly what you need to do the job.  

Jesse, the installer was great!  No mess, very professional, but personable.  Once he installed the system, he showed us how to use it and was very patient.  

We would definately recommend to family & friends!

Tmmy A., Napa, CA


1/9/2013   ADT Sacramento CA Security System

"Bill Wood was very friendly & helpful."

Bill Wood was very friendly & helpful.  He set us up quickly as we were going to be out of town  at that time.  Our system works well!

H K., Soda Springs, CA


1/1/2013   ADT Sacramento CA Security System

"I recommend him to fellow local realtors."

Bill Wood installed our system and explained every detail. What I love is that he has continued to keep in touch and check in to see if i have questions. He gave us all of the newest equipment and bundled some extras later. If I have a question or need assistance, he is always right there for us. I feel glad to have chosen Bill for this important security choice! I recommend him to fellow local realtors for great follow up and the best custom security solution.

Wine Country Bound…, Napa, CA



1/1/2013   ADT Sacramento CA Security System

"I'm happy with the service."

I think Bill's very knowledgeable. I'm happy with the service.

Mirabai D., Oakland, CA


12/29/2012   ADT Sacramento CA Security System

"Bill Wood was very helpful and personable."

Bil Woods was very helpful and personable. The installation, system and service (were) are all great, and I'm very satisfied with my decision to go with Bill Woods/California Security Pro for my home. I would definitely recommend them to anyone else who is looking for a home security system.

Kikie D., Napa, CA


12/20/2012   ADT Sacramento CA Security System

"Bill was informative, comforting and positive."

Bill Wood came to us after a home invasion. Our insurance agent recommend him and his security system. Given that I was quite irrational (at the time), Bill was informative, comforting and positive. He listened to my concerns and apprehensions. My system is now operational and I feeel more secure. I am comforted to know that Bill is available for any  new question or concern.

Bernie M., Napa, CA


11/17/2012  ADT Sacramento CA Security System  

"Bill Wood (ADT) is fantastic."

Bill Wood  (ADT)  is fantastic . He is friendly, knowledgeable and knows the product.
Gave our family advise and great suggestions. Outstanding service provided, including the technician Jesse. I strongly recommend  ADT for  home safety and security.     S. Novak ,  Peace Officer

Sergio N., Napa, CA


1027/2012  ADT Sacramento CA Security System  

"Bill was very friendly and took the time to explain the benefits."

After a neighbors home was recently broken into, Bill came by from California Security Pro , and offered us a complimentary home alarm system. Bill was very friendly and took time to explain the benefits and features of the system and even came by after it was installed to be sure I was happy with the system and felt comfortable using it. 

Jesse , the Installer also did a good job and was very quick and efficient installing the system.

Since there have been a couple of nearby break-ins in area, we feel much more secure now having the system.

Eva F., American Canyon, CA


10/9/2012  ADT Sacramento CA Security System  

"Bill Wood is extremely knowledgeable, helpful and personable."

Bill Wood is extremely knowledgeable, helpful, and personable.  I was very comfortable having him in my new home.  Once installed, my system had to be tweaked a handful of times due to my 4 cats, but Bill helped us through it all.  The technicians were always polite, but sometimes it seemed hard for them to adhere to their scheduled times (i.e. running late, running over) but overall they did an excellent job.

Melanie L., American Canyon, CA



"Top notch professional as well as a really nice guy."

Bill Wood is great, top notch professional as well as a really nice guy.

from start to finish we were not only taken care of in terms of excellent customer service, we got a great deal on hardware.  bill is very knowledgeable, answered all our questions and the ADT service package made us feel incredibly secure.

don't hesitate giving bill a call if you're in the market for a new security system!

Julia g., San Francisco, CA


09/27/2012  ADT Napa

"Bill Wood is the best!"

Bill Wood is the best! Easy to deal with, and really listens to his customers. Because he is so well-versed in the product, he's the first line of defense in really making your home as secure as it can be.

Jamie M., Napa, CA


09/27/2012  ADT Napa

"Completely reassuring, honest and thorough."

As a new homeowner, I've dealt with countless contractors and service providers, and Bill Wood was completely reassuring, honest, and thorough.  Throughout the process of selecting my security system, he listened well, made sure I understood how the system works, didn't try to sell me something I don't need, and set up an appointment for an installation right away.  I felt like I was dealing more with a neighbor who has my back than a salesperson.  I am completely happy with the system now that it's been installed for about a month.

Marcy C., Napa, CA


09/27/2012  ADT Napa

"He helped us determine what we needed, and he was right."

Bill is great.  He helped us determine what we needed, and he was right.  The follow up visit was helpful and helped us to make sure we were using our system properly.

Thank You

Would recommend 
Bill Wood to everyone.

Marcy C., Napa, CA


09/27/2012  ADT Napa

"Bill was incredibly helpful!!!!!"

Great experience! Bill was incredibly helpful!!!!!

Shea H., Napa, CA



"Thanks so much Bill, You Rock!"

Bill Wood is AWESOME!  I love my new security system and he explained everything so we could understand it.  He knows his business and his product very well.  He came highly recommended and now i see why.  Thanks so much Bill, You Rock!  

-Rob and Alexa

Rob B., Sacramento, CA



"Bill provided great service."

My  wife and I purchased a home in Napa that was vacant for 2 years, apparently was the neighborhood kids party handout. In the process of remodeling the home was broken into. I like doing business locally so called California Security Pro in Napa. Bill Wood came out that day, explained the ADT system, and it was installed the next day! Bill provided great service and even came out after the install to see if we needed any help and provided some good pointers. i highly recommend California Security Pro Napa and Bill Wood.

 Frances H., Napa, CA




"He is one of the nicest people I have met in a long time."

I had the pleasure of meeting with Bill Wood at my home to talk about getting a Security system. He is one of the nicest people I have met in a long time. He was so knowledgable in the different products, and so helpful in helping me choose exactly what I needed for my home. Today, Patrick came to install the system, and was so good at choosing the best places to put the different item I had chosen. He was so good at explaining how to use the system, and I found it very easy and user friendly. I would highly recommend this office, and I love they are local!

Dona S., Napa, CA



"Bill has been an absolute first- class representative!"

I just wanted to give a big 5-stars to Bill Woods at California Security Pro.  Bill has been an absolute first-class representative!  He has been availbale to answer all my questions and concerns.  He has gone above and beyond to ensure that my system met all of my security needs.  He is extremely knowledgable and professional.  I checked other security systems and decided that Bill Woods and ADT were the best fit, and I am very thankful that I picked them.  
I also want to give a 5-star rating to Larry, ADT technician.  He is knowledgable, helpful and also very professional.  I had a few questions and he along with Bill took care of my concerns quickly and efficiently.

I would highly recommed Bill Woods to anyone looking for a sound, effective security system.

Judy F., Napa, CA



"I highly recommend Bill Wood"

Bill Wood and his teammate Hector did a great job with our security system install.

Bill Wood was very friendly and listened/responded to my questions and concerns.  He set up a template for a security system which addressed our needs.  We had an existing hard-wired system which they easily incorporated into a wired/wireless setup.  

While it wasn't a simple install, Hector stayed on it until the entire system was set up and working properly.  He also explained the operation of the system until all my questions were answered.  Kudos to him for doing a great job!

I highly recommend Bill Wood and California Security Pro for all your ADT-serviced security needs.

Ed C., Napa, CA



"Top notch guy representing a top notch security system."

I must say that trying to filter through all of the possible systems to secure my home wasn't going to be a pleasant task.  Lucky for me Bill Wood stay on top of his job and stopped by while we were moving in.  What I liked about Bill is that he wasn't pushy at all, gave me options and then backed it all up with an e-mail and video feeds explaining the system.  Then he made sure my appointment was on time, went well and then checked the next day to see if everything was O.K. and if I had any further questions.  Then Bill says, "call me anytime if you need anything" after stopping by two weeks after the system was in, again, just to make sure we were not struggling with anything.. Top notch guy representing a top notch security system.

Jerry L., Napa, CA



"Bill Wood helped us from start to finish."

Bill Wood helped us from start to finish in selecting a system that fit our needs.  We had a lot of concerns about how the ADT system would operate and he expertly explained and demonstrated how the system would work -- and made sure the system was tailored to suit our unique needs.  Bill was friendly and was genuinely concerned with keeping our family safe.  The installer was friendly as well.  After installation, Bill stopped by to make sure we were happy with the system.  We are very pleased with our security system thanks to Bill Wood and the rest of the crew at California Security Pro!

Scott M., American Canyon, CA


6/26/2012  ADT Home Security Napa ca

"Nothing but class from the start."

Nothing but class from the start. Bill Wood and his installation crew did a great job for an amazing price.

Cole H., Napa, CA


6/21/2012  ADT Security Systems Napa CA

"I know that I can call Bill at any point for assistance if need be."

Recently I used California Security Pros for some business needs as well as my moms home. Bill Wood, our Napa representative, took excellent care of us and all of our needs. He not only was great at explaining how everything worked he made sure it was all user friendly. My mother who is in her 80's understood how to use her new home alarm system with out any worries or fears. This was a big deal since it can be difficult at times to explain new things to her. She was very satisfied with Bill's customer service and level of patience and I don't have to worry about her safety or wonder when I might need to suddenly leave my business to reset the alarm system that she may have accidently set off. Bill took the time to answer any and all questions that my family had. We never felt rushed or like we were getting the run around with him. Actually he has come back around to make sure we're satisfied with our new purchase and we're still comfortable using it. I know that I can call Bill at any point for assistance if need be. 
Thank you Bill Wood for your excellent service and CSP for the great product. We will be recommending you to our friends and family that are in need. 
Thanks again!
Randy Lichau

Carrie W Napa, CA



6/6/2012  ADT Napa CA

"Bill saved me a lot of money."

Bill Wood is our ADT rep,he explained and taught us how to operate our alarm system,and also provided us with helpful videos,he gave us a better deal than ADT corporate and discounts for the equipments that we needed,compared to the amount that the ADT corporate gave me,I could say that Bill saved me alot of money.

Dennis L., American Canyon, CA




"Highly recommended service!!"

When I moved into my new house, I had a hand written note welcoming me to the neighborhood and giving me Bill Wood's contact info.  As I had already planned on some sort of security system, I gave Bill a call.  He actually came over within 20 minutes of that first call! Bill spent several hours with us doing an in depth security analysis. He did not oversell us and in fact told us some things that weren't necessary.  He was able to get the installer there the same afternoon.  From day 1, I have felt super secure in my new home thanks to Bill.  He has also stopped by a few times to make sure everything was ok and to give me a tutorial on things I forgot.  Highly recommended service!!

Michele L., San Francisco, CA



"He spent the time giving us great safety tips."

We recently moved to a new area and Bill Wood was one of the first people we met in our neighborhood. He spent the time giving us great safety tips before we ever bought  a system.  His professional manner and concern for security was apparent. Since co-workers also live in the near vicinity, I checked with them regarding Bill and CSP.  I was pleased to hear only positive reviews from them all. I am impressed with the follow up that Bill offers months after installation showing committment to customer service. Our family feels safer and confident with our newly installed ADT system.

Jacki L., American Canyon, CA



"He knew his product and service very well."

I am very pleased with California Security PRO-Napa and with their sales person Bill Wood's who came to our home. He knew his product and services very well, took his time to explain all the functions and features of the ADT System.

Bill also did a walk through of our home offering a variety of solutions for the alarm system we did purchase. 

Our installation was done  in a few hours with no mess no fuss and our installer again reviewed how to operate the system.

Good folks to work with.

Bill M., Pinole, CA



"We would recommend this company to anyone."

Our experience was nothing less than the best.  Bill Wood was our salesman and took plenty of time to learn our lifestyle and home security needs. He made recommendations that made sense and did not try to up sell me on extra bells and whistles. He did inform me of other features I could get, but did not pressure me to sign up for more than I originally set out to do.
Our installer, Micah, was also a gentleman, very conscientious and considerate of not leaving any mess and returned the next day when one of the sensors went awry.
Would recommend this company to anyone who needs some "peace" of mind.

Fred J., Sausalito, CA 



"I recommend CA Security Pro and especially the local rep, Bill."

I had previously contacted another ADT dealer but  the local dealer representative Bill Wood of California Security Pro came by and not only saved me money on the system but also gave us a lot of good advise on making our new home more secure and got my system put in within two days. Also the system is super easy to use and Bill even stopped back by  to make sure everything was working ok and see if I needed any help using the system.

The installer Chris did an excellent job putting in the system in and was also very friendly and made sure I understood how to arm and disarm the system.

I love having the key chain remotes which making using the system a no brainer. I feel much safer and more secure having the system and know that if I need anything else or have any questions I can call Bill as our Local rep for service.

I recommend California Security Pro and especially the local rep, bill to anyone thinking of getting a system and will not hesitate to send my friends and family to them for their security needs as well.

Joseph Z., American Canyon, CA



"He was very helpful and informative."

Bill Wood from California Security Pro facilitated the installation of our home security system. He was a very helpful and informative, and was not pushy, as with other ADT sales reps. He followed up with us after the system was installed to see if we had any questions or concerns re the system. I highly recommend Bill to anyone who is interested in a home security system.

Robert S., American Canyon, CA



"We highly recommend him."

We signed up for our ADT service with Bill Wood. We highly recommend him. He was on-time, delightful to talk to, understanding, attentive and excellent at his follow-up. Installation was timely, non-invasive and he didn't leave until we were 100% comfortable using our new system.

Michelle R., Napa, CA



"VERY humble and professional gentleman."

Purchased a home beginning of December 2011 and was looking for a home security company to hold the safety and soundeness of my family.  I initially contacted ADT through corporate who scheduled an appointment to perform the install.  Several days prior, I had a mailer from CA Security Pro and decided to give them a call.  Bill was the area representative whom I scheduled am appointment with and after meeting with Bill, I found the price to be a lot more affordable with more services offered than corporate, where I then cancelled.  

Bill was elaborate on the services offered and even gave tips on how to safeguard our home.  After showing interest, he called and scheduled for a tech to be at the house a couple days later.  

Recently, I needed the alarm installation certificate to provide to my home insurance company.  I requested this from Bill who delivered it to me via email immediately the following day.

In regards to the technicion.....the technician - Rene - who performed the install was GREAT as well.  VERY humble and professional gentleman.  As any tech should do, he gave me his number should any issues arise.  

So far, I am pleased with the service and products received!

Thank you CA Security Pro!

Rob P., American Canyon, CA 





"Excellent area representative Bill Wood."

Just moved into a new home here in Napa and love it. I did have some concerns about the area though being I've leaved in Napa all my life. But thanks to the Excellent Area Representative Bill Wood all my concerns were removed. Thanks for taking your time to sit down with us and explain in great detail about ADT. 
Your newest client,
The Hutchings Family.

Robert H., Napa, CA



"Bill was awesome."

Bill was awesome , professional and really helped us out. Thanks Bill

Barney R., Petaluma, CA



"ighly recommend."

Bill Wood for ADT was a fantastic sales rep.  Very informative, friendly and gives great customer service.  Highly recommend!

Abby M., Vallejo, CA



"Bill Wood is a great sales rep."

Bill Wood is a great sales rep.  He was very informative and took the time to show the advantages of each of the systems to help find the right one for my family.  He is quick to respond to questions and gets things solved.  I will recommend him to all my friends and family.

R D., Vallejo, CA



"He seems genuinely concered about my safety."

Bill Wood is a great representative and salesman.  I did not intend to get a security system at this time, but will enjoy the peace of mind that it will bring me as a single person alone.  He seems genuinely concerned about my safety and sold me only what I needed instead of what I didn't.  He goes the extra mile to make sure you have what you need.
LJ Folline

Lidajean F., Napa, CA



"Bill deserves six stars."

Bill deserves six stars!  He is honest and knowledgable. I really feel he had my best interest as well as my safety at heart. I would definetely recommend him to all my real estate clients as well as my friends and family.
Christina Winegar

Christina W., Napa, CA



"I would like to take this opportunity to commend Bill Wood."

I would like to take this opportunity to commend Bill Wood (Area Representative) and Jesse (The Technician/Installer) for their professionalism and patience in dealing with all the questions I asked and all the changes that I requested  from both of them during the installation of new ADT to my existing alarm system. Bill's excellent knowledge of the ADT's alarm system and his willingness to provide the best information my wife and I needed were greatly appreciated. The installer (Jesse) just did an excellent job in finishing the installation of 32 wired sensors  in my house. I won't hesitate to provide Bill referrals for a job well done!

Ernesto L., American Canyon, CA



"I plan to send referrals to Bill."

Bill Wood, is the best representitive I work with on my Alarm system with ADT, I have experience other alarm companies representation and service, but he is the best.

I plan to send referrals to Bill and purchase another one for my rental.

Jerome A. Leonard, Realtor, Security Pacific Real Estate.

Jerome L., San Pablo, CA



"Bill was friendly and pleasant to work with."

Bill Wood with ADT was recommended to me by a friend. Bill was friendly and pleasant to work with. He took his time and listened to my needs for my desired level of security. (I am quite the paranoid person when it comes to home security!)  He is extremely knowledgeable and was informative and thorough on all aspects of security, from the system functionality to do-it-yourself enhancements around my home. He gave me a ton of great advice and I feel 110% at ease with my security system! I highly recommend you work with Bill! Not only is ADT a reliable security company, but you can rest assured Bill's commitment to providing personalized security measures for your home is apparent in the first few moments of meeting him. Thanks Bill!

Sdie B., Fairfield, CA



"He goes out of his way to help."

I enjoyed talking to Bill Wood so much I activated my alarm system even though I hadn't initially intended to. He is a terrific salesman, very informative and friendly, and  has given me many pieces of security-related information I've never heard elsewhere. He goes out of his way to help, and I've very glad to have an alarm system and to have Bill to call on with any questions or concerns.
  Susan R., Napa

Susan R., Napa, CA



"We felt very comfortable with him."

I researched 3-4 home security systems based on Consumer Reports and another online security alarm system authority.  Well, forget the research.  My husband had already made his decision after meeting with Bill.  When I arrived home from work, Bill was still at our house.  He spent time with me to present the system info again after he just finished the presentation with my husband.  We felt very comfortable with him.

Lora Lee D., San Pablo, CA




"Bill has done an awesome job."

Bill has done an awesome job, I highly recommend him. Thanks for the outstanding job Bill.

Brian S., Napa, CA



"Mny thanks for the Fantastic service."

Great Job from Bill Wood! Security Pro did a fantastic job with our Office. System is easy to use, and a perfect fit for our company. Many Thanks for the Fantastic service!

Ayacell R., Vallejo, CA



"I strongly suggest calling Bill Wood!"

Bill has done a great job servicing my clients with their ADT security systems.  If you ever need anything from ADT, I strongly suggest calling Bill Wood!

Nicholas A., Fairfield, CA



"Many, many thanks to Bill Wood for his terrific ADTcustomer service."

Many, many thanks to Bill Wood for his terrific ADT customer service.  Bill has provided me with wonderful customer service and been extremely responsive to concerns and questions regarding ADT service and equipment.   Bill has made certain that my system and equipment is the best available.

Judy F., Napa, CA



"I would like to Thank Bill Wood for all his great service."

I would like to Thank Bill Wood for all his great service and all his information in regards to ADT. He has alot of dedication and excellent customer service I'm glad he helped my clients with their first home. Thanks again Bill!

Margaret S., Napa, CA



"I highly recommend ADT for everyone."

I want to thank Bill Wood for his great customer service and Renee the installer also for being informative. I highly recommend ADT for everyone/.

Eldridge G., American Canyon, CA



"Bill in the Napa office is a joy to work with."

Bill in the Napa office is a joy to work with.  He knows the business, answers any and all questions, was incredibly responsive and was great with follow up.  In short, a great customer experience.  Highly recommend the system and Bill in particular as your representative.  Also, our installer Pat was terrific.  Same great experience--responsive, knows the technology, great on follow up.

Dvid S., San Francisco, CA




"Bill Wood has been very helpful and very nice."

Bill Wood has been very helpful and very nice in walking us through with our ADT security system....Two thumbs up for him!!!!

Nathan S., American Canyon, CA



"He will take the time to answer any questions."

Bill Wood is our ADT representative for my moms Shop and my folks home. He is very dedicated to bringing excellent service to his customers. He will take the time to answer any questions we have. WE thank him for taking the time to inform us on the products he sells. Thanks Bill!

Alice I., Napa, CA



"Is genuinely concerned for your family's safety and well being."

Bill, at the Napa Office, IS genuinely concerned for your family's safety and well being.  He is very professional and VERY personable.   He knows the capabilities of his product and has seen first hand the benefits. 
I even found a better deal from ADT and told Bill about it.  He matched it immediately, no questions asked.  He is so compassionate and cares very much.

Scott L., American Canyon, CA



"Bill Wood is extremely knowledgeable."

Bill Wood is extremely knowledgeable when it comes to home security. More importantly is Bill's genuine concern for doing what's best for his clients. Bill came to our home, offered recommendations based on our needs and made the entire installation process easy and quick. We now have an updated security system that's more affordable than what we were paying before. Bill continues to check in with us to make sure we're happy with our system. Thank you Bill!

JORGE M., San Pablo, CA



"Bill Wood and the ADT team was nothing but professional."

My experience with Bill wood and the ADT team was nothing but professional. What I received was a high quality product, a knowledgeable, well versed technicians and sales associates, nostalgic of that 'good old fashioned service' of days passed. So pleased with everything from start to finish.

Mara P., St Helena, CA