Jarrett McAllister is the Vice President of Business Development and manages our Affinity Marketing Program in California.
Jarrett was born in San Francisco, raised in the Bay Area and he currently resides in Downtown Sacramento. He is an avid San Fransisco Giants and 49er fan, and loves supporting his local teams, especially the Sacramento Rivercats! He enjoys helping homeowners and local businesses get the security they need to protect their families and business.
He has been in the security business for over 13 years and has helped over 1,000 customers get an ADT Security System installed in many neighborhoods across California. Jarrett has expertise in understanding hardwired and wireless security systems and is familiar with all the major brands. He can help you differentiate what products are right for you to customize a system that works with your budget. As your local ADT security expert, Jarrett will help you design an ADT Home Alarm Monitored System that fits your needs. His expert advice will ensure the safety of your home, family and business.
Whether you recently moved into a new home, opened a new business location or experienced a recent burglary in your neighborhood. He will share his knowledge and safety tips to help keep you and your family safe. Call today to receive a FREE home security consultation over the phone with Jarrett at (916) 248-8806.
If you would like to talk with Jarrett about our Referral Program
Yelp Review "Total professionals"
Total professionals who provide excellent and efficient service. Jarrett and his team have done several installations for me, all of which were done with excellence. I would recommend this company to anyone who needs a comprehensive alarm system at a good price. These guys are in it to win it.
- B P., Menlo Park, CA
JarrettJarrett has been taking such great care of all my clients!! He goes above and beyond to make sure that he is keeping all our gorgeous children safe and sound (including mine!) around the Bay Area!! I wouldn't hand my clients to anyone else!! Thanks Jarrett for the stellar work /service you and your company provide to us all!!
Lillie Missbrenner - J. Rockcliff Realtor
License #01711589 email@example.com - Lillie M., San Ramon, CA
5/4/2016 "Highly recommend him with five stars"
Jarrett was awesome, professional, and down to earth. Highly recommend him with five stars confidently for your ADT needs. Don't get caught up in all the marketing mailers and deal directly with a great rep like Jarrett. - Eklipz E., Walnut Creek, CA
We just had our security updated at our new business and Jeremy did a great job setting it up and Jarrett was very helpful in getting us scheduled so quickly. I would highly recommended using Adt for your security system. Thanks guys.
Judy O.,Fair Oaks, CA
I was referred to Jarrett McAllister from a friend who had a recent install and was really happy with their service. I was wanting an alarm system with cameras due to recent break ins in my neighborhood so I decided to give him a call. Everything from there was so easy! He was telling me about this special they were having which seemed too good to be true, but sure enough, I've had my install, first months bill and rebate as promised and I'm really surprised! He was extremely professional, easy to talk to and ultra dapper! The installer, Jesse was really communicative about when he'd be at my house even though I had a narrow time window anyways. He did the install which he was sure to involve me in and even though he had already worked almost 12 hours, he took the time to explain everything to me. He helped me get set up online and taught me how to use the website and download and use the app! At anytime from my phone I can arm and disarm my house as well as easily view live footage from my cameras for an amazing price! Couldn't be happier!
R L.,Concord, CA
I couldn't be happier with the service or the product I received. I recently moved here from Oakland and converted my garage into a recording studio. I booked a tour with my band and suddenly realized I had a LOT to lose leaving all my gear in a place with no security. I called Jarrett McAllister and he was able to make the thing happen quicker for me since I was on such a time crunch. Ron Loetz came over and installed everything pretty quick and explained everything very clearly to me. I left for my trip the next day feeling pretty at peace knowing my stuff was secure. PEACE OF MIND!
Forrest D.,Los Angeles, CA
Had our ADT system installed for 1 week and so far so good. Jarrett worked with us on all the paper work and scheduling. He is very informative, professional, and did an excellent job helping us set up the account. We had Kyle (if i spell it right) install and demonstrate the system. He is very nice too. Thank you.
Linghui W.,San Ramon, CA
I am very impressed with the level of professionalism and service this company has provided. From the amazing value they provide to the installation. Justin and Jarrett gave us an incredible deal (and trust me we looked for the best deal) in terms of price and service...nobody came close. HUGE kudos to Ron for having the patience to answer all of our questions during the installation process and for really taking the time to ensure that our needs were met. There is no price for peace of mind and this company has delivered. Looking forward to many years of service from them.
Sandra A.,Camarillo, CA
Wow. I work with salespeople for a living, and come from a sales family, so I already have a really high bar for sales and customer service. That said, Jarrett McAllister and his assistant Shonna and installation and service pro Hector are a team that any company would be lucky to have. I was headed out of town on business and Jarrett and Shonna got our install set up and scheduled in less than a day, and then Hector pulled a late night (install finished after midnight) to get our system up and running so our home had protection within a matter of hours after a break in. I got home the evening after the install and had a number of questions about usage, etc., and Hector stayed on the phone with me on his own personal time until they were all answered. It was a level of above and beyond service that surpassed my expectations and for which I'm most grateful. The thing to understand about ADT is that ADT themselves don't do installations and service - it's a series of dealers around the nation who do that, and those dealers are as varied as any business. Make sure you research the dealer who's doing your install and service! I really can't recommend the California Security Pro team more highly. Consummate professionals who are committed to getting the job done right and high customer satisfaction throughout the sales cycle and into the service period thereafter. ADT Corporate: please take this CSP team and make them the model on which all of your dealers are trained. It will continue to build your brand and your loyal customer base!
L David K.,San Francisco, CA
We recently bought our first house, and tons of alarm companies were calling and knocking on our door. California Security Pro's was one of them. I was right in the middle of taking care of the baby, and Jarrett M. called. He was very polite and welcoming on the phone. This stood out to me, because I am all about customer service. I was a little busy and I asked him to call back. He did, and I loved his customer service. He went over everything with me, congratulated us on our new house, and answered all of the questions I had. I let him know I had to speak to my husband about it, Jarrett was also very understanding with this too. I let him know when to call us back, and he did again, right on time. I love promptness! He answered the questions my husband had too. My husband and I discussed it, and we were all on board. We went over the numbers, very competitive pricing. It was everything we needed to feel extra safe at home with a baby. We completed the process, and we are new California Service Pro customers ! We are very impressed by Jarrett's service. He has even called to check in, AFTER the install. Wow ! That is above and beyond ! I will definitely recommend CSP to my friends and family. A job well done Jarrett ! Bravo !!:)
Jessica G.,Glendora, CA (New Homeowner San Bernadino,CA)
After talking with my friend and real state agent about a break in we had in our home. He recommended Jarrett (sells rep) He was cool, explained everything really good. The technician that came Daniel Zartnerwas really cool too. Installed everything really fast and was very friendly. Explained everything very well. Thanks a lot Guys.
Albert V.,PACOIMA, CA (New Home Owner Palmdale,CA)
Just moved into our new home in August and my real estate agent, Kennard McCleod Jr., referred me to Jarrett McAllister at California Security Pro. Jarrett was very professional and friendly over the phone and the whole process was quick and smooth. The installation was scheduled soon after the phone call. The old alarm system was removed and a new system was installed. Not to mention, I got a great deal! After the system was installed, Jarrett gave me a follow up call to ensure that we were satisfied. All in all, we are very happy with our security system. Thanks to my agent for connecting me with Jarrett! Side note: The ADT app is very convenient.
Tanya A.,San Pablo, CA (New Homeowner Richmond,CA)
Thank you so much for a great overall experience. I was overwhelmed by all the ADT Mail I get and all the different calls I made for pricing. I went online and California Security had great reviews. I had a great call with Jarrett that answered all my needs and listened to all that I needed. Ron the installer was awesome. Clean, efficient, friendly, patient and he took the time to explain the whole system. He would not leave until I was fully trained. Thank you again A+
Shawn B.,Newbury Park, CA (New Homeowner Moorpark,CA)
I moved to a new house and wanted to get a security system installed with dedicated monitoring and two-way voice verification. ADT was the answer. Jarrett gave me a good deal and Micah who installed the entire system within a short period of time, was pretty good. I would recommend these guys!
Ilango P.,Santa Clara, CA (New Homeowner San Jose, CA)
I had quite the saga getting an alarm system installed and these guys were the ones who finally made it work! I had purchased a DIY install alarm system from another company and when I went to install it I realized that the door sensor would not work on my weirdly recessed front door (which is metal so doesn't allow for a special recessed door sensor either). I had to send that system back, and wanting to get an alarm in my new home installed asap I picked up a flier from my mailbox and called the ADT dealer on it (without doing any research, BIG mistake). The company I had chosen led me to believe that installing the system would be almost free, yet when the installer came out he tried to charge me $1300. I bargained him down to about $1100 and let him install it. After the fact I looked up that company on yelp. They had the most terrible reviews I have ever seen. But then I noticed that California Security Pro had great reviews so I called and talked to Jarrett just to compare and get a sense of whether or not I actually had been ripped off by the other company. He told me that they could install the same system that I had just paid $1,100 for for $350, including low profile window sensors (the ones the other company had installed were so massive I was afraid the custom blinds we had ordered weren't going to work on our windows when they arrived). Since this was in the first 3 days of my original install I was able to get a full refund from the other company and Jarrett was very helpful in making sure that everything got switched over smoothly with ADT since we were jumping from one dealer to another. He even met me near my office the same day I called him so that I could sign paperwork and get the process rolling as quickly as possible. Jeremy came out and installed the system as soon as we had the previous system removed and did a great job. He was the complete opposite of the pushy salesman type who had installed the previous system. He was knowledgeable, friendly, didn't try to sell us more equipment, and even made it so that we could vent a couple of our windows with the alarm on without charging extra for it. The only downside of ADT in my opinion is that there is such a range of dealers that it is hard to know if you are working with a good business or not but if you go with California Security Pro you will have nothing to worry about!
Brenna J.,Sacramento, CA
We suffered a brake in on our rental unit in the Sivlerlake area of Los Angeles. My tenant was shooken up. We called California Security Pro and I spoke to Jerrett who was professional and was able to schedule an install with in 72 hours. Daniel came to do the install of the equipment and he was on time (If not early), professional, and got right down to installation. When it came time to teaching us about the alarm system, Daniel was patient and had no problem repeating info several times. Daniel gave me his contact info and stated if I needed anything to call. The next day I got a follow up call from Jerrett who was checking in and wanted to know how the install went. The customer service andprofessionalism to be applauded I have another security system in my home.......which shall remain nameless..... and the custormer service from this company does not reach ADT's. If you are considering ATD go with California Security Pro you wont be disappointed
Eric P.,Los Angeles, CA
I highly recommend this authorized dealer. Jarrett and Jeremy provided us not only professional service but such a sense of security. Jarrett gave us the best deal with no haggling and no issues. We had a horrible experience with another authorized dealer, in which the representative was completely unprofessional, possibly mentally unstable and made us feel incredibly unsafe in our new home. Jarrett answered all of my questions and was very sympathetic to our previous experience. Jeremy (the installer) was very gracious and professional. Extremely helpful in understanding the system and overall made us feel safe again and taken care of. They even followed up with a phone call to make sure everything was running properly. I can't thank Jarrett and Jeremy enough for coming through for us and re-establishing my faith in ADT. Thank you, thank you both for the comfort you have provided my husband and I! :)
Farrah R.,Sacramento, CA
I was looking for a system that could make sure my new business was protected. I have done a lot of research on security systems that will have the means to notify me when something happens and the ability for online amenities. California Security Pro had the best pricing out there and I was pleasantly shocked on the amazing service Jarrett had to offer. They had competitive pricing and wonderful customer service. I look forward to doing business with them and will rest easy knowing my business is well protected with people who care and are extremely helpful. My representative was very hands on, even taking the extra step to communicate through email. I had gotten a couple other quotes from different providers but after talking to Jarrett I could clearly see that ADT Pulse was for me. I would recommend California Security Pro to my friends and family so that way i know my loved ones are in good hands. Thank you so very much CA Security Pro I look forward to doing business with you for years to come. Gratefully yours, Amiyah & Enrique
Amiyah L.,Montclair, CA
I just got off phone with Jarrett (925-344-5158) and he was very helpful, professional and provided excellent customer service. I am in the process of canceling my current alarm system and switching over to ADT. I have been trying to contact my alarm sales rep and he is MIA! His mail box is full and it can't even leave a message. Exceptional customer service!!
Ken K., Elk Grove, CA
I would highly recommend this company California Security Pro they have good excellent customer service. I've called them 8/13/2014 I talked to JARRETT, MCALLISTER and told him that I want to put a Security alarm system in my house today, cause last night our house had been burglarized. he response quickly "he told me ok I will put an urgent so that they will come and install today sure enough the installer came his name is HECTOR CABALLERO his good and excellent customer service he explain to us about how the system works and not only that his so friendly to us. we feel safe the same day after the system works. and its awesome that you can set your alarm system through your cellphone anywhere you go as long as you have a signal. I'm glad that I spoke to JARRETT (your the man) that day. 5 stars says at all! thank you very much!
Betsy S.,Antioch, CA
It is so nice to deal with a company that does what it promises! From the initial visit from Brandon to the installation by Carl, the entire process was easy and they were on time and very professional every time. Special thanks to Jarrett for adding the features I wanted and keeping the costs down. He worked with us to schedule installation on a tight time frame, and they delivered. System works great, and I can monitor and activate from my iphone.!
Don W.,Oakland, CA
Trying to work through the differences across home security systems is painful and you always feel like you are getting ripped off - but these guys made it as pleasant as possible. Lance came out on a weekend to walk us through the ADT system. Jarrett called and sold us on their capabilities. He was super responsive via text and got us scheduled on time. Shortly there after we had Carl come over for the installation. Doug from ADT's wireless partner company i-Control came over to make sure everything went smoothly with the installation. It was great they took the extra effort to have him join. They both were early and waited until it was time to come in. Extremely professional, competent and nice. Carl is a complete expert. I felt comfortable with both of them in my home setting everything up and answering my questions. They even went above and beyond to come up with other security ideas and Carl even shared his contact information and was incredibly responsive. The whole team and experience start to finish was excellent. I highly recommend.
Cindy F, San Francisco, CA(New Homeowner Orinda,CA)
A D.,Concord, CA
Thank you to them for all they did for us. Burlingame resident
Franca M.,Burlingame, CA
We were moving into a rental we have owned for years-getting it ready to sell. I needed to feel more secure. Never having to use an alarm company before I started by looking on YELP to see reviews. California Security Pros in Woodland Hill stood out to me. From the moment that I conversed with the sales rep Jarrett-I felt good, great, about my decision. He explained all the options and after I told him what I needed he worked it out and gave me a awesome deal-better than I hoped. When it came time for the installation Daniel Z. was great! The house was a major construction zone at the time but it didn't phase him at all. He was personable, quick, helpful and I could tell he knew exactly what he was doing. He even offered to come back out and help us re-install the sensors when we had our new windows/doors installed. I will definitely refer California Security Pros Woodland Hills to my friends, family and clients! I am happy, happy, happy.
Becky E.,Thousand Oaks, CA
We just got our house inspected and evaluated for a security system by Jarrett from California Security Pro - ADT. Jarrett pointed out things we needed but also let us know things that we probably didn't need to save us money. Jarrett was informative and very honest and gave us tips on things we could do ourselves to secure our house better like the release rope on the garage door so crooks couldn't get in that way. We couldn't be more satisfied with Jarrett and the company with all the new technology
they have available.
Michael U.,San Jose, CA
I recently decided to get an ADT alarm system installed in our house after a couple recent scares. We couldn't have been more pleased with the whole process. Jarrett McAllister came out and explained everything thoroughly as well as the benefits it entailed. He never tried to up sell anything that we didn't need and I felt he was truly looking out for our best interest. I would highly recommend Jarrett to anyone thinking of getting an alarm system!
Sarah M.,Loomis, CA
I decided on California Security Pro because the reviews on Yelp and Angie's List were great. They were very professional. I called and got an appointment immediately. The area representative, Jarrett McAllister, was a great person to work with. He was personable and informative. He gave us good advice to what we should get to fit our needs without purchasing more than needed. The technician, Rene Mayorga, came out the next day to install the ADT system. He installed the equipment quickly and efficiently without making a mess. He was very patient with us when explaining the system.
L G., South San Francisco, CA
Very fast, professional and courteous service from Jarrett McAllister. He didn't just sell me stuff, he gave me his honest opinion on what I needed to secure our home! Very happy to work with California Security Pro!
Karen Y., Fairfield, CA
Had a such a great experience with the whole team: sales/assessment(Jarret M.),install (Larry M.) and the responsive folks at HQ on the phones. I love the new ADT system with all the remote/mobile/customizable management features. Feels great to have this peace of mind.
Eric P., San Francisco, CA
Great service from the rep who visited us, Jarrett McAllister. Arrived right on time, gave us all the information we needed to make a decision and then gave us a good price on the additional items we wanted ( a motion detector & smoke alarm). Prices are very competitive and ADT has one of the best reputations in the business. We're glad we chose this company for our new alarm system...we'll sleep better tonight !
Robert A., San Francisco, CA
After a recent break-in, my family and I decided to invest in a security system. I looked through Yelp and saw California Security Pro with all the high ratings and I immediately called them. Jarrett explained to us about the different features and packages on the ADT system. He was very patient and thorough on explaining the system. Carl came in to install the system. He was very helpful on going through the process of setting up the ADT account and how to use the products. Rene helped set up another system at my relative's house and he did a phenomenal job.He was very patient and efficient. After the install he made sure all of our questions were answered and offered help if we needed it. My experience with CSP was great and I would definitely recommend it to anyone who is thinking of investing in a security system.
Eugen X., San Francisco, CA
I recently bought a new home in Lafayette. Decided to get an alarm based on the great reviews of California security pro. Jarrett came to my house on time and gave me extensive overview on his company. I decided to go with his recommendations And the next day the alarm was installed. The tech came out the next morning and did a great job with install and explanation of the system. This is the company to use for alarm installs And could not be happier. So thank you Jarrett and California Security Pro.
Francis B., Lafayette, CA
Such a great experience. This was my first time with home security so I wasn't entirely sure what I needed. Jarrett did an amazing job walking me through the pros + cons of what I though I needed. He didn't pressure me into adding anything I didn't need--and even discouraged needless add-ons. I would highly recommend Jarrett and CA Security Pro.
Mark Ryan S., San Francisco, CA
I am a single working mom living alone with my two small children. After someone tried to break into my house while I was home alone one morning I knew I needed an alarm. After looking into all my options I settled with CA Security Pro. Jarrett McAllister came to my house that very day I called after work and was very flexible with my schedule. Jarrett was very professional, and knowledgeable. He explained everything to me and helped me chose the right options for me and my kids and didn't try to up sale me on something I couldn't afford. Jarrett was AWESOME!!! I would recommend him to anyone I know!! A few days later Hector came and did the install. He was really quick and professional and so polite. He explained how to use it and everything and answered all my questions I had. I would definitely recommend CA Security Pro to all my friends and family. I now feel safe in my house when I am home with my children, I have even taught my 10 year old what to do in case of an emergency!
Shannon H., Pleasant Hill, CA
Jarrett was awesome! He arrived on time and was very informative. He wasn't a pushy salesman. He understood what my needs were and recommend a product just for that. Hector who installed my system was great too. He text me the time frame that he'll be arriving and installed my system quickly. I definitely will use them again if I move.
Kat E., San Francisco, CA
Just had my second home security installed with California security pro. I missed my first appointment which was entirely my fault. No problem, they quickly rescheduled it for me and came out the next day. I wanted to use the same consultant, but even before I had a chance to say it, they already have all that info. Awesome!Jarrett arrived on time, was professional, informative, and down to earth. He was cheerful as always even though he had to drive out here twice. Now that is great service.
Since I used them for my first home, I knew what I wanted so it was a quick transaction. No sales pitches or any of that stuff. Just processed my paperwork and I was done. What was great is the nice discount I received for my second home because I'm an existing customer. I feel like I'm in good hands with these guys. That is very important when it comes to home security. Highly recommended!
Jeffery L., Union City, CA
The security consultant, Jarrett McAllister, came to our home over a weekend to show us the offerings of ADT security system. He spent quite some time with us to go through all the features and explained to us about the detail of all the different programs. We brought out some promotions from other competitors and he offered to match the price with better discount and even called his office to confirm an offer to cover our early cancellation fee of our current monitoring service. We scheduled an installation to be done 5 days later. Later we decided to cancel the installation because we would like to check out more security systems before we really make a decision. We found our credit card was charged several days later. I sent an email to Jarrett about that and he quickly responded that he would take care of it. The charge was refunded back to our account shortly after.Although we didn't go with ADT because we want to see more alternatives I would definitely recommend Jarrett if you would like to have monitoring service from ADT.
Eric W., Cupertino, CA
Our friend referred us too ADT for home security and they sent Jarrett McAllister, he couldn't have been a better service to us. He walked us thought the whole thing, made everything easy for us. Thanks!!
Zachary C., Concord, CA
Looking forward to having my first security system installed this week. I have really wanted a system but was very turned off from another company last Summer. They were going over their sales pitch and my mother was not feeling well. She was with me and it was quite evident she did not feel well. Instead of understanding that it was not a good time, they pushed me to make a quick decision. Additionally, they ran my credit without my permission and I did not know until later when I received my credit report. I decided to give Jarrett a chance and I was pleasantly surprised by his knowledge, commitment, patience, and friendly disposition. Jarrett McAllisters was a pleasure to work with and I am hopeful that the installation process goes just as smoothly. Thanks Jarrett!!!
Patrice B., Concord, CA
Jarrett McAllister couldn't have been a more great representation for ADT!!!
Tracie C., Pittsburg, CA
As a first time customer with ADT, Jarrett McAllister's professional
attitude and friendly demeanor made the experience acquiring a security
system quick and easy.. Patrick, who installed the system also was professional and polite. Kudos to the California Security Pro team.........................Roswita B Woods.
Roswita W., Martinez, CA
Thank you to ADT and Jarrett McAllister, I feel safe every time I come home and leave. There is so much going on in the world today and there's not many you can trust, but I trust the people of ADT.
Jamie F., Ceres, CA
Signed with California Security Pro, meet with a young man named Jarrett he was impeccable, knowledgeable, sincere and helpful, not "salesy" . Walked me through my home to explain where things would go, how things would work, very happy with my decision. you would not regret yours if you went with California Security Pro!!!
Kailani K., Clayton, CA
My aunts home was broken into last year 2 times. She finally decided to get a security system installed. After lots of shopping around,and lots of uncertainty she called California Security Pros, and they sent out Jarret McAllister. He was able to explain the process of installing home security in a way that made sense,and she has never felt more safe in the home, or comfortable leaving her home while she is at work. Since then my cousin has also worked with Jarret to have a system installed,and as soon as my wife and I close on our home, we plan on having one installed there as well.
James S., Alamo, CA
Very happy with ADT. Had a burglar hit our house and Jarrett came out and offered us a great package. Nothing but excellent service since...from the installer to the dispatch center.
Nick F., Pittsburg, CA
What a breeze! Jarrett was very accommodating, knowledgeable, and easy to work with. He took his time to make sure my needs were met and scheduled my installation for the next day. I am very happy with my plan and very impressed with Jarrett's customer service and honesty.
Penny K., Millbrae, CA
Jarrett McAllister and California Security Pro are the Real Deal! Jarrett was extremely knowledgeable and was great about customizing a system based on my family's needs. The installation was scheduled for the next day, the installer showed up on time and was surprised how quick the system was installed. Over all extremely satisfied with the whole process. Will definitely be referring my friends.
Thoth N., San Leandro, CA
Jarrett was my security consultant and was excellent. He was on time and did a great job explaining the ADT system and the options available. He provided excellent service and arranged installation for the following day. The process couldn't have gone smoother. Likewise with the installation which was done by Pat. He even showed up early. He was very professional and patient in explaining how to operate the system. The system was installed very quickly without any mess or cleanup. I am very happy that I went with California Security Pro and highly recommend them.
Patrick B., Alameda, CA
California security pro is amazing . I stayed with my family last week because my place was getting renovated by its owners . Due to a recent break in to a neighbors house , my uncle decided it was time to invest in a security system. I was able to witness his business interactions with this company from beginning to end . I must say one individual who really stood out to me was Jarrett McAlister ... Jarrett is knowledgeable , has impressive people skills , and is very reliable. Quite often when I purchase something , I feel I only get the best treatment at purchase time . After the company has what they want ( my money and business ) I feel I am treated like a Number . In this case my family was treated how a customer should be treated . I personally now am interested in these services because of the great customer service that jarrett exemplified ... Thanks Jarrett and California Security Pro!!
Mariangeles C., San Francisco, CA
Needed an alarm for my home in Gilroy, Jarrett Mcallister came out and gave us a great deal! Thank you Jarrett.The installer Pat Amatrone arrived on time, put shoe covers on and went over all the equipment that was to be installed. He was very knowledgable and patient with us. He made us feel very comfortable with the alarm system! He even left his phone number if we had any question and we did, he answered both of our calls. Thank you Pat!!! I would recommend this company to all of my friends and family members!!! Great price and best of all GREAT PEOPLE.
Tony A., Gilroy, CA
California Security Pro has made getting the right security system for my home easy. Lisa (set up my consultation), Jarrett (security consultant), and Micah (installer) are amazing assets to this company, they are professional, efficient, and knowledgeable. I contacted 3 companies prior to deciding to use CSP and I am very pleased with the price and service I have been provided. I had a very tight schedule to get my alarm up and running and they not only able to meet this need, they surpassed my expectations.
Kara P., San Jose, CA
I am glad that California Security Pro knocked on my door. My wife and I scheduled a Saturday morning appointment with Jarrett who showed up on time ready to discuss our security needs. Jarrett spent alot of time with us going over what we really needed to make our house more secure. He did not try to upsell us on products that we didn't need and just spent time taking care of what was really necessary. We cut a deal and he set up the install just a few days later. The technician showed up exactly on time and made sure that we were on the exact same page as to where he was installing our products. All in all it was a great experience and our home is now good to go. I just need to follow up with Jarrett to make sure that he gets his paperwork over to my homeowners insurance so I can save a little more. I certainly expect that he will take care of this as he has done everything else well.
Brian A., Pleasant Hill, CA
After our home was burglarized, we needed an alarm system stat! Based on great Yelp reviews, we contacted California Security Pros and Jarrett McAllister showed up within 2 hours of our call. He was wonderful, didn't oversell us and setup our system that was appropriate for our situation and floorplan. He even arranged for his installer, Rene, to complete the job that same afternoon! Rene was prompt and took care of business. We were very impressed with the professionalism, friendliness and customer service we received from Jarrett, Rene and the home office team. We would highly recommend California Security Pro to anyone looking for an alarm service.
Lorene B., East Oakland, CA
By far, it was the best experience with an alarm company we've ever had. It's pretty rare to have good customer service end-to-end from a business. I called the 800 number, and Marissa answered in a pleasant tone, quickly scheduling an appointment the next day.
Jarrett, from sales, came over to inspect our home and explained the ADT system to us at a fair, reasonable price. Jarrett is gracious and courteous as a professional, even showing up early for our appointment to beat traffic, which was a surprise. You don't see that very often.
Jesse, our technician, worked tirelessly to upgrade our alarm system with a reassuring attitude. He is very knowledgeable and patient, thoroughly answering a lot of questions we had about our system. I thought he did outstanding work, making use of our existing system, which was pretty old, to work with our newer system.
California Security Pro definitely deserves FIVE STARS on yelp! Thanks to Marissa, Jarrett, and Jesse for making the process so easy. It's the gold standard that alarm companies need to strive for.
Jason G., Fremont, CA
"The Best In Home Security."
This company offers the best in home security from their state of the art technology, to their competitive pricing to the best monthly service out there. Our Security Consultant is Jarrett McAllister who is a class act! He is extremely knowledgable, very patient and really helped us find the right package to suit our needs.
Kelly T., Burlingame, CA
I HIGHLY recommend California Security Pro. Jarrett came out for a consultation at my new home. He was very knowledgeable and didn't try to oversell products. I know that my house has excellent protection at a great price. Larry came to install the system. Both of them, and everyone else I dealt with in the company was very helpful and great to work with. The system is very user friendly and both Jarrett and Larry have provided me with follow-up support. If you are interested in home security- go with California Security Pro; and ask for Jarrett to do your consultation. You'll end up with exactly the type of protection you need.
Celina Z., Oakland, CA
The reviews for California Security Pro were so good, I thought they were fake. THEY ARE REAL! Once I did my homework on the other reviewers and was convinced they were real people, decided to give CSP a call.
Jarrett arrived on-time and understood that we had already been exploring the ADT Pulse service. We didn't want the song and dance, we just wanted a better price than we had been quoted directly from ADT.
CSP saved us close to $1000 from the original quote, they made sure we received a piece of equipment we wanted that they don't normally offer and they installed quickly.
Pat and Micah worked on our system. They were knowledgable, professional, and didn't make our house look like a prison despite all the new equipment. I had almost no clean up to deal with when they left. Likewise, my husband and I both felt comfortable in how to use the system when we left.
As some of the other reviewers have stated, it shouldn't be a rarity to get customer service. But when you see it, as with California Security Pro--you recognize it!
Now if we can only remember to turn the system off when our puppy has to do her business at 5am!
Summer F., Menlo Park, CA
I called 800 number Saturday; Jarrett came Monday evening (on time!); we had the system installed and running by the end of Tuesday! Both, Jarrett, the rep and Rene, the installer were extremely polite and very professional. I would definitely recommend to anyone who is on the market to buy or upgrade security system in their home or business to check California Security Pro. Definitely Pros!!!
Julia H., Danville, CA
Jarrett was great. Helped us find the right system for our needs. Would definitely recommend.
Katie S., Santa Rosa, CA
The entire process from the initial consultation through the installation was smooth and pleasant. The security consultant, Jarret McAllister, who came to my house to go through various pricing and feature options with me was very helpful. Highly recommend this dealer.
Aaron B..Menlo Park, CA
If you are looking for a great deal on home security,look no futher than California Security Pro. Jarrett McAllster was great with walking us through our security needs and provided great insight on protecting our home. Also the installation with Carl Henderson was really quick and he was very helpfull. I would recommend these guys, they were great.
John B., Hayward, CA
Excellent service. I researched quite a bit and writing this after a few weeks on their service and I am glad I went with these guys. My representative was Jarrett McAllister and he was good enough to set up a later appointment so we could do it after work. He got there on time, was prepared to explain their system, and answer all my questions. One thing I really liked was the different choices available in service and pricing and we found a solution that fit my needs and budget perfectly.
We actually scheduled the install for I believe the next day and also after work which Jarrett set up. The installer gave us a confirmation call as scheduled and he was also very professional, knew his way around what he needed to do with their system and the installation to the house. He also provided a number where we could call him directly (not just the help desk but the installer directly which to me is a plus).
All in all, highly recommended.
D V., Concord, CA
After reading online reviews we selected an ADT security system which was installed by CSP. The sales consultant was Jarrett McAllister who was very thorough. He explained all of our options and was not pushy at all. We scheduled installation for the next day and we are very pleased with this security system.
Joshua V., Pleasanton, CA
Jarrett McAllister was super. He clearly explained our options for a new ADT security system and helped us design a system right for us. He also was able to design a system within our budget and did not try to pressure us into features we did not need. Jarrett was professional and certainly demonstrated the expertise to help us make our selection "hassle free." The new ADT security system will give us peace of mind and ensure our safety for years to come.
Rick S., Citrus Heights, CA
5 stars for Micah and Jarrett. Jarrett was down to earth and knowledgeable. Micah did a great job with the install and was great to work with.
Mike L., Danville, CA
Interacted with Jarrett McAllister there, very professional and customer-oriented. Good advice, no BS. Excellent service!
Christophe M., Palo Alto, CA
I was absolutely thrilled with how easy this process was. I sought out CA Security Pro after reading all the great reviews on Yelp. I went through the standard request process for a rep to show up at our Pleasant Hill home and was lucky enough to have "the one and only" Jarret McAllister show up. His online reputation is warranted.
He was able to work with my wife and I on pricing as well as provide us with the desired coverage. We both felt comfortable with the logical suggestions he made, as they did not feel like disingenuous sales pitches.
Micah Robertson was our technician and was extremeley polite and efficient. He arrived the day after our contract was signed and was in and out.
For whatever reason; from my own experiences it is rare to find organizations that excel in customer service. I would recommend CA Security Pro to anyone looking for a home security system and would fully vouch for both the individuals that helped us with our home.
It may seem insignificant, but what impressed me the most was that both Jarret and Micah arrived on time. I was told that a rep would arrive within a 2 hour window and both individuals were at my door step at the start of the 1st minute of that window! I breath of fresh air compared to the likes of cable companies, repair men, etc.
Luke C., Pleasant Hill, CA
My fiance found CSP on Yelp and after reading such amazing reviews, we couldn't go wrong by calling them up for a consult. Not only did that consult turn around take no time at all, we were introduced to a team of young, amazing and honestly helpful associates. Jarrett was phenomenal from the minute he came through our front door. So helpful and provided us with more than just a consult, but the reassurance that we were making the right choice by setting up our security system with CSP. He provided us with helpful home tips and moreover, went above and beyond to give us the best possible deal. He was fun, personable and super friendly without being unprofessional. And if we weren't already pleased with Jarrett, the following day when Carl came to install our system, our heads exploded. Precision and accuracy was evident in his work. He let us know, he's done his work for 8 years and has only drilled a hole in the wall in the wrong place ONCE. That's just fantastic. He flawlessly put in our system and taught us how to use everything. Overall, extremely satisfied with the service and easy to use system. Love love love and HIGHLY recommend!
Reena P., Richmond, CA
After calling other security companies, we decided to call CSP because of the yelp reviews and competitive pricing. Our rep, Jarrett, was able to meet us in the evening and was prompt, down to earth and knowledgeable about the company and products. He also reminded us that we can save on our home owner's insurance when you have a central alarm and all window/doors are protected. We called State Farm and we were able to save 10%! Installation and customer service have been great as well. Another happy customer, thanks CSP!
M K., East Bay, CA
I called Monday morning, had a consultation Monday afternoon and installed the next day! Jarrett with California Security Pro was great! You will NEVER feel pressured to buy anything! He explained what you need, what you don't need and why. The install was fast and easy. Carl did a great job and took time to walk thru the new system and answer any questions. California Security folks are true professionals!
Shirley J., Danville, CA
So 5 Stars goes to Jarrett McAllister my Security Consultant. I have been with ISP for 6 years now and they where bought out by All-Guard which I did not like at all. Jarrett came to my house and gave me a wonderful presentation. He did not try to sell me anything I did NOT need. Instead he asked me what I liked about my current system and what I would like to see changed. We spoke about what was not working out for me and he came up with a master plan!! . I had 4 other companies come out and give me quotes for the same systems. They where all above Jarrett's price range and of course the systems where not as nice. Well then it came down to getting the master plan in my husbands current budget which I thought would be impossible for what I wanted. But Jarrett came back and got me the price I need to get my system installed and even got me the installation date I need which is tomorrow. ADT here I come. Stay tuned for the installation review!! So far this company rocks!!
Kimberly G., San Ramon, CA
Marissa Esguerra, Jarret McAllister and Patrick (installer) from California Security Pro (San Ramon) rocks!! They are the best!! We moved to a newly built community in Dublin, Jarret as well as Patrick managed to find our house!! The entire process from communication, consultation and installation were flawless. We are very satisfied with the personalized service. Thumbs up and will recommend neighbors for their service.
Tracy T., Dublin, CA
I was looking for a home security system. I called the company and the intake was very helpful. I got an appointment right away. Jarrett from the company came in and helped me design a home security system that works for my needs. I really appreciated his advice and time. Jarrett is very friendly, and easy to work with. The system turns out to be much simpler and cheaper than I thought it could be. I highly recommend California Security Pro.
Sheena K, San Francisco, CA
When my wife and I decided we wanted to acquire a home security system, I began investigating my options. I found that California Security Pro had terrific reviews, so I decided to schedule a consultation... I was not disappointed. Jarrett McAllister, a security consultant from CSP showed up on time, was extremely personable, and demonstrated superior knowledge in home security technology and trends. He was clearly more interested in taking the necessary time to understand my specific home security concerns and goals than making a quick sale. While my kids created a challenging environment for serious discussion, Jarrett was extremely understanding, patient, and demonstrated an unexpected level of consistency and professionalism. In the end we decided the service and price point were a good fit for our needs and moved forward with CSP. The next day Pat Amatrone, a senior installation technician from CSP showed up on time and and went out of his way to ensure his installation was aesthetically superior, that we fully understood how to effectively operate the system, and remained enthusiastically available to answer all of our questions. I would highly recommend CSP to my family and friends, as well as anyone else looking to understand and consider implementing the latest in home security technology and service.
Michael C., Concord, CA
Excellent Pre Sales Service and installation. Jarrett offered great guidance on what to think about in terms of security. HIs guidance was not driven by monetary means but by custome service, The installation took several hours and even when i was unsure of some sensors, i got a hold of Jarrett who helped me immediately.
Oliver P, Lafayette, CA
Excellent service. Jarrett the salesman did a good job on explaining how the ADT system works and the best suited equipment for my house. The installer Pat was very professional and took the time to discuss with me where best to position the equipment. He did a really clean and neat installation. California Security Pro were very flexible with my schedule. I would highly recommend then to anyone.
Anne M., Walnut Creek, CA
The service provided by California Security pro is excellent including scheduling, systems review and installation. Jarrett McAllister visited us soon after we moved into to our house and provided a comprehensive review of our service needs and offered us a range of very cost effective packages both for installation and monthly service charges. He explained the pros and cons of each and we were able to choose the one that best met our needs. The system installer was also excellent. He removed some old security system components and thoroughly explained how to use the new system. We are very pleased with the ADT system and the customer service provided by California Security Pro. They have our highest recommendation.
Miller B, Oakland, CA
Jarrett McAllister came to my house and walked me through the service and hardware. I was really assured about the products and service and he hooked me up with some great deals on some of the equipment I needed at a reduced cost. I feel better that my place will be protected when I am not home and when I am home. Security Pro is the best security you can buy to protect your family.
Chris C., San Ramon, CA
We called ADT to get an estimate for a security system. Jarrett was the salesman who came out. He was very attentive, listened carefully to our needs and concerns and provided some great recommendations. He even gave us tips on things that we could do on our own to make our home even safer. He was very patient when we told him we were stil shopping around and invited us to call him at anytime and he'd come back out at our convenience. After talking to other alarm companies, we felt ADT offered the best equipment for our needs. True to his word, Justin came back to our home the same day that we called him back, finalized everything and arranged for installation the very next day. Rene was our installer and was also great. There was a minor glitch in the installation, but Rene came out the next day and quickly fixed it. We've had the system for a week and it's working great. Everyone we dealt with at California Security Pros was very professional, knowledgeable and attentive to our needs.
Linda B., Lafayette, CA
What do you do when you have an alarm system already installed in your home and the phone line, cable, etc. goes out? Your monitoring company should be on it...right? In fact, they should be calling and confirming that you are okay - right??
That's what we thought but quickly found out that not all companies are created equally. Our alarm was basically frozen with not even a call from the company. YIKES! That's where Jarrett came into play this May.
You can imagine that we were a little skeptical of monitoring companies - given our experience...BUT... Jarrett took the time to go through the data for California Security Pro. He was easy-going but knowledgeable about the company and the system and we never felt like we were getting a high-pressure sales pitch. REFRESHING! We had planned to meet with a couple of groups to compare, but no need to do that now. Jarrett's understanding of our needs combined with a professional company that stands behind what they say was exactly what we needed. Thank you Jarrett!!
Pam C., San Jose, CA
I was looking for an Alarm company and after about out a week of research I found that ADT would be the best choice. They sent out a rep. (Jarrett McAllister) to my home. He was one of the most professional, respectful people that I have met. His customer service skills were exceptional and that is something that is very hard to find these days! He was very helpful, answered all my questions in a very detailed manner. Not to mention they are a top rated product that I could still afford. The alarm was installed right away and was live as soon as the installer left. I am very pleased with this product and as a single woman living alone in a not so good area, I can finally have a decent nights sleep. I am and I would recommend Jarrett Mc McAllister to anyone looking for an alarm Company!!!
Marlene B., Concord, CA
I had an attempted break-in in San Ramon (yes of all places) and California Security Pro was so quick to respond and Jarrett McAllister was professional and helpful in putting together the right solution for the protection of my home. They have wireless solutions so it was more affordable than I expected, great technology. I am very happy with my choice and would recommend them to my friends and family.
Teresa D., San Ramon, CA
I have had other security companies for my business but i have now switched to CA Security pros. they came to my business and gave me really good deal on installing an ADT alarm. Jarrett and Greg answered all my questions promptly and were very professional. the installer came in the next day " on time " and was very professional as well. he answered all my questions about the key pad and all the sensors. i strongly recommend them to all my other business colleagues and friends and family !!
Ken B., Concord, CA
I had a really good experience with this company. Jarret is very professional and is very knowledgable. He took the time to go through the product and services and made sure I understand and comfortable with the purchase. He made great recommendations that saved us money. The installer was also very nice and professional. He came out to the house to install it next day. Great customer service!
Thu T., San Jose, CA
Jarrett McAllister is the man to talk to. I did a fair amount of research before purchasing a system from California Security Pro, Jarrett didn't try and oversell me. He took the time find out what my requirements were and match those with his experience to create a system that was a perfect match for my family. You can buy a security system almost anywhere, but you can't buy the piece of mind you get from working with someone who knows and truly is passionate about providing a quality solution.
Willis F., San Ramon, CA
Jarret and David went above and beyond to recommend the best security package for my needs. They were attentive, candid, and no hard selling; they also gave me a great value and price for the system. If you want solid customer service and peace of mind, ask for Jarret and David-a.k.a the dynamic duo. These guys got your back before, during and after the installation :)
Allen W., Alameda, CA
We are very pleased with our ADT security system. Jared M. our ADT rep was very professional and knowledgeable during all of the steps of the sales and installation process. He showed up on time, eager to find a system that was right for me and my family.He took the time to give me detailed explanations on the features and functionality of the proposed system and made sure that all of my questions and concerns were answered. Jared was very polite to my family and was very thorough which made the whole process go smoothly. I ended up with a great system that was just the right fit for my home, within my budget and I now I have great peace of mind that my home is thoroughly protected.
The installation process was very painless and the install technician was very knowledgeable, professional and polite. He arrived on time and after no time I could see that he took pride in his work. He took great care to make the installation of all the components clean, neat, straight and functioning properly in my home. Before he left he made sure that I was comfortable with my system and left me with all the resources to answer any other questions that I may have forgot to ask.
I give California Security Pro, ADT and our rep Jared M. 5 stars and would definitely recommend them for the security of my friends and family.
Anthony C., Vacaville, CA
Reviews prove to customers whether or not we put their needs first, our customers speak for us by proudly placing there review on Trustpilot; after all, customers trust other customers and our consumer‘s reviews say it best! We would like to thank all of our customers who took the time to let eveyone know about their experience with California Securty Pro!
was more than 100% satisfied. Customer service was great, always reachable to reschedule my installation time. And my installation tech Ron Loetz was punctual, knowledgeable, got the job done quickly and took his time to explain how everything works. And most importantly, he was personable and professional. I absolutely would recommend you guys!
Jessie Lopez, Los Angeles
Nice and patient.
Sharon , Agoura Hills, CA
What more can I say, I would use this service again and recommend it to anyone and everyone!
Franca Marchetti,Burlingame, CA
Jarrett & Jesse are a wonderful team
I was referred to Jarrett who took my call while on vacation in Hawaii and secured an appt. Upon his return we met and his consultative process of identifying my security needs and noting my lifestyle was mindful. He selected an installer/Implementation specialist, Jeff (Jesse), that was exceptional. Jeff (Jesse) was so flexible as I was on Jury Duty when he first came as arrived while he was installing a comprehensive package. He had to return on Saturday with the understanding that I had to leave for a client engagement by a certain time. Patient, flexible and quick to offer insights that resulted in tweaks in my solution that were a little better suited for me and absolutely on point. Such a pleasure to work with him. I circled back with the individual who referred me to Jarrett to let him know how pleased I was with his recommendation.
Nicole White, Dublin, CA
We are proud to service Angie's List customers and we thank those who took the time to let others know about us! Angie's List is a membership service that compiles consumer ratings of local service companies and contractors. Take a look at what members are saying about us:
"Did a good job."
Called the number and talked to Jarret, I was hesitant to give my credit card info but he convinced me by showing reviews. Ron was the technician and he did a good job of explaining everything after the install.
Thomas Rozario, Santa Clarita, CA
Checked alarm system, reviewed functionality, set up both computer and smartphone for alarm monitoring capability.
Carolann Hardwick, Santa Clara, CA
Installed window and door alarms as well as motion sensor.
Paula Conlon, RedWood City, CA
I decided on California Security Pro, an ADT dealer, because of the good reviews on Yelp and Angie's List. They were very professional. The service was great. I called and got an appointment immediately. Jarrett McAllister, the area representative, was a great person to work with. He was personable and informative. He gave us good advice to what we should get to fit our needs without purchasing excessive equipment. The technician, Rene Mayorga, came out the next day and installed the ADT system. He installed the equipment quickly and efficiently without making a mess. He was very patient when explaining how the system worked.
Loie Gardner, SOUTH SAN FRANCISCO, CA
Gave overview of how to use system. (There is too much detail to do it all, but the installer gave us a good overview & highlighted some things we might not have realized). They showed up on time, did the work, were courteous & made sure things worked correctly.
CHRISTY ARTZ, SAN FRANCISCO, CA
I bought the deal from Angie's list for the installation at our new house. They were super fast to contact us for the consultation prior to installation. At first they get a quote for very few contacts for our windows but I called in and explain that there are lot more accessible windows than they reviewed. Lisa from ADT was great and she helped me to increase the points for our ground floor. They came in, in a week and install multiple contacts covering our entire ground floor with all accessible points. Overall they did a great job and they are really helpful to help out with all your questions and needs.
shreyoshree chakrabarty.,San Jose, CA
Rep was friendly and arrived at appointment time. Knowledgeable about product and typical residential needs. Didn't push extra unnecessary equipment. Installed day after initial consult and same experience. Arrived at beginning of scheduled time window, was very professional and efficient. Overall a very pleasant experience. Would definitely recommend California Security Pro to anyone looking for home security service.
Debra Hodges.,Alameda, CA