RONNIE LOETZ IS YOUR LOCAL LA ADT INSTALLATION MANAGER & SECURITY CONSULTANT
Ronnie has been in the security industry for 20+ years. He started off as an installer, which he did exclusively for 8 years then moved to sales exclusively for 2 years, he then decided to bring both of his expertise together and is now currently doing both successfully. As your local ADT Los Angeles security expert, Ronnie will help you design an ADT Home Alarm Monitored System that fits your needs and budget.
Whether you recently just moved into a new home, opened a new business location or experienced a recent burglary in your neighborhood, Ronnie Loetz is your local ADT Installer of choice for home security Los Angeles. He will share his knowledge and safety tips to install a system that will help keep you and your family safe.
Ronnie has worked in the security business for many years and chooses to work with a company that cares about his customers just as much as he does.
For Los Angeles, CA homeowners, we offer a wide array of ADT monitored security systems to choose from. An ADT wireless security system uses your existing home phone line to send the signal to the ADT central station. If you decided not to have a standard home phone service in your Los Angeles, CA home then you would need an ADT cellular security system.
Our newest ADT Pulse system offers you the ability to interact with your mobile device to ARM/DISARM with secure web access as well as receive text and email notifications of alarm and device events.
To get your best deal in Los Angeles, CA and save money on all ADT security equipment packages, get ADT coupons.
---------------
---------------
---------------
---------------
....................................................................................................................................................................................................
I had a great experience from start to finish! Lisa explained all of the packages to us and the cost for upgrades later. The installers were professional and detailed in explaining everything to our family on how everything worked! Great experience. Thank you!
- Shannon M. Torrance, CA
....................................................................................................................................................................................................
Yelp Review
As a first time homeowner, having home security is a must and home insurance gives you a discount for having an alarm system installed. My agent Mathy Fisher Century 21 referred me to this company. I had called them prior to closing to get some info and they were very informative and were ready to help me once we have closed. After close date, they reached out to and we scheduled an evaluation. They educated me on where I can fine sensors and what plan fits my needs. They also have an home automation plan which is interesting and I may consider it in the future. For now I went with the Pulse plan. I'm excited to have my home secured and safe for my family and dogs. Grant Fecher thank you for a fast, easy transaction, and also answering any questions I have. I highly recommend them!
- Jamison L. Beverly Hills, Los Angeles, CA
...................................................................................................................................................................................................
I was helped out by Josh Henricksen (sales)and Ron (installation) for our home security. Josh was great and got us a deal we were happy with in terms of overall value. He was prompt with his responses on the phone or via text. Ron is also great at what he does and he made sure our system was up to date even though it meant for him make multiple trips down. Again the response time for any questions or queries for both these gentlemen has been amazing and would definitely recommend the team to anyone who is trying to get theor services started.
- Mrunal P. Riverside, CA
....................................................................................................................................................................................................
- Kate R. Los Angeles, CA
....................................................................................................................................................................................................
I enjoyed working with this company. I ask a lot of questions, and everyone I dealt with was very patient and accommodating. Otis was my point of contact, he assessed my home, and gave me a fair quote for the installation of my alarm system. After deciding I wanted to move ahead with the service, Ron was the actual person who installed it, and he did a great job - very nice, knowledgeable and, again, patient as I questioned him about the possibility of using motion sensors vs. glass break, placement of smoke detectors, etc. I recommend!
- Matthew J., Los Angeles, CA
....................................................................................................................................................................................................
Grant stopped by my place shortly after I purchased it and let me know my options. The previous owner had installed & left a system, so it was pretty straight forward. We upgraded the system with a few bells & whistles. Our install guy, Ron, was great as well.
Tony B. Studio City, CA
....................................................................................................................................................................................................
Ron just installed our security system and he's as professional as he is personable. His attention to detail is remarkable as is his passion for his work. It's especially impressive considering we called him with very short notice. We now consider Ron a personal friend as a result.
What we got is a state of the art security system that enables us to leave the house feeling secure that it's well protected. I can now feel at ease taking my overseas business trips knowing that my wife and son are well protected at home.
Ron, we can't thank you enough for being there for us and putting up with my wife's frantic calls.
- D H. Los Angeles, CA
....................................................................................................................................................................................................
I had my alarm installed by Ron Loetz and I have to say it was a great experience. Ron installed motion, door, and window sensors anywhere I wanted them. He also walked me through the whole system and how to work everything. to anyone looking to buy an alarm system!
- Eddy C. Costa Mesa, CA
....................................................................................................................................................................................................
Yelp Review
Yelp ReviewGreat product! Awesome personal, easy to use
Hector A., Bakersfield, CA
Yelp ReviewHad the best experience with my new security system. Ron Loetz was so thorough and informative. He clearly cares that his customer's homes are safe and protected. Not only was he on time but was very detail oriented and made sure everything was cleaned up after the job was done. I would highly recommend Ron and company for your home security. - Lis S. - Los Angeles, CA
Yelp ReviewGreat company, great people to work with. Kyle Madison is the best employee I've ever worked with. Ron is a great installer, he was on time and did a very complete job. He walked me through the whole process. I'm glad I switched to ADT. - Tom R., Hermosa Beach, CA 9New Home-owner Long Beach)
"went the extra mile to ensure I was satisfied with everything"After attempting to call several other competing alarm companies, and being told, "a representative will get back to you," I ended up calling CSP and could not be happier. They quickly set up a home visit and went over all the costs. Their representative,Otis Jacksonwas very clear about the plans, the pricing, and the instillation. Not long after, Ron Loetz came out and quickly installed the system, went over all of the features and ensured I understood all the basic functions of the alarm system. Otis and Ron were both fantastic and I felt the went the extra mile to ensure I was satisfied with everything. I highly recommend CSP. - S B., Los Angeles, CA
.........................................................................................................................................................................
"I am very happy to find this place".........................................................................................................................................................................
"Best deal."Grant Fecher was amazing. Got us the best deal we could have asked for. We called every other company and sales rep and no body could beat his price or service. He met with me at 8pm to sign paperwork to work around my schedule which was extremely helpful and nice. Their referral program is also unbelievable and grant was able to help a couple of my family members out with amazing systems as well. Thanks for all your help!
Daniel M.,West Hills, CA
"Very responsive."Angel and Ron are very responsive in both our residential and business needs. From set-up to full implementation, they were there to assist us.Even now when we encounter issues, we just give them a call and they respond immediately. Very efficient, professional, and puts customers' needs as their priority.
Millie G.,Glendale, CA
"Very easy and clear." Angel Rodriguez was very helpful by giving me all the possible options on how to secure my home. I never had gotten an alarm system for my home before and was a bit hesitant but Angel made it very easy and clear. We discussed the installation and how the sensors would work throughout the house. Angel also made sure I was getting the best deal for the service they provide.
Marcelo L.,Los Angeles, CA
"Very helpful."California Security Pro was great. Set up an appointment and Otis showed up as scheduled. He was very helpful in explaining all our options without being overly pushy. We ended up moving forward with them and install happened smoothly a couple days later.
Angela S.,Rancho Santa Margarita, CA
"Very professional."Ron installed the security system for us yesterday. I'd like to give 11 out of 10 for his service. He is very professional.
Sun E.,Pomona, CA (New Homeowner Chino Hills,CA)
"Excellent."I was given California Security Pro information by my realtor and due to an unfortunate situation found myself having to call them. Account Executive Erik was excellent and understood my needs. Erik quickly set up installation appointment with one of the techs but after considering my circumstances, had Operations Manager Ron come out to do the installation. Ron was courteous, professional, quick and was thorough in explaining the system. Highly recommend!!
Rosa M.,West Covina, CA
"Amazing experience!"My husband and I recently bought a home and decided to purchase an alarm system. We were referred to ADT by family friends. We had the pleasure of working with Grant who outlined all of our security options and guided us in our selection of the security package that would best suit our needs. Grant was very friendly, professional, and thorough. It is clear that Grant takes pride in what he does and strongly stands behind the product he represents. Thanks Grant for your service and for the amazing experience!
Tiffany K.,Simi Valley, CA
1/26/16
Wes gave me a great deal on my alarm system. He answered all of my questions and gave me everything I asked for. His prices couldn't be beat. His customer service has been amazing. He checked in several times to make sure I received what I wanted. Ron Loetz installed everything and explained everything to us. He was timely and professional. I recommend this company over any other ADT company I have dealt with.
Cindy R.,Rancho Cucamonga, CA
1/18/16
I couldn't be happier with the service or the product I received. I recently moved here from Oakland and converted my garage into a recording studio. I booked a tour with my band and suddenly realized I had a LOT to lose leaving all my gear in a place with no security. I called Jarrett McAllister and he was able to make the thing happen quicker for me since I was on such a time crunch. Ron Loetz came over and installed everything pretty quick and explained everything very clearly to me. I left for my trip the next day feeling pretty at peace knowing my stuff was secure. PEACE OF MIND!
Forrest D.,Los Angeles, CA
1/16/16
We were very happy with the efficient service provided by California Security Pro. We made a consultation appointment with Grant Fecher, and he was very prompt and helpful. He provided us with a lot of information, and we were able to decide what was good for us.
Supritha S.,San Diego, CA (New Homeowner Rancho Cucamonga,CA)
1/11/16
I would highly recommend California Security Pro to anyone wanting a security system. After I came home to a ransacked house, I called CA security and they were out the next day. Angel was very informative and gave me lots of options to consider. He called an got an installer out the same day...which was a huge relief in helping me feel secure again. Ron was on time and very professional. He spent allot of time with me going over how to use the system and set up my account. They were a great help and continue to be helpful. I would give more than 5 stars if I could!
Nancy S.
Nancy S.,Upland, CA
12/29/15
I was able to have my alarm system installed the very next day My installer Ron was the best!! Nice, patient and came within the time promised. I would recommend CSP to everyone I know that's in the market for a home alarm system. Not only did he take his time to explain everything to me and my daughter, he made sure I had his information to contact him for any questions or concerns after the install was completed. Thanks Ron for helping me and my daughter feel safe.
Patrice D.,Los Angeles, CA
12/23/15
I am very impressed with the level of professionalism and service this company has provided. From the amazing value they provide to the installation. Justin and Jarrett gave us an incredible deal (and trust me we looked for the best deal) in terms of price and service...nobody came close. HUGE kudos to Ron for having the patience to answer all of our questions during the installation process and for really taking the time to ensure that our needs were met. There is no price for peace of mind and this company has delivered. Looking forward to many years of service from them.
Sandra A.,Camarillo, CA
12/21/15
We had a great experience with California Security Pro! We first met with Otis and were very impressed by his professionalism as well as the way that he listened and took time to answer all of our questions. He was very helpful and no-pressure... Definitely not the pushy salesman type. Once we signed the contract with him, we had Ron come do the installation. He also was very helpful and willing to listen to our questions and give thorough answers. He went above and beyond to help us find the best way to install the items where we wanted them and was very clean and neat in his installation. He cleaned up after himself and stayed when he was done to ensure that we knew how to use everything. I would definitely recommend this company!
Gina A.,Northridge, Los Angeles, CA
9/25/15
After exploring other options for awhile, I chose to go with ADT for one reason only. Grant.
As a sales rep, you look for someone who knows the product, and can answer any question you throw at him without hesitation. Grant fits that bill perfectly. He walked me through all of the options, spent the time to plan out my system, and even worked something out when I had specific requests for my installation.I will definitely update this review once I have everything installed and working. But for now things are looking very promising.
Eric S.,Los Angeles, CA(New Homeowner Winnetka,CA)
8/10/15
Very professional and speedy service! Great team to work with. I believe they will treat my emergencies with the same expediency as they did the analysis and installation for my business. Angel Rodriguez helped me throughout the entire process and was great help! Chris and Ron were the Installers who also did a great job at explaining all the alarm features and protocol. Thank you guys a bunch!
Miss Kitty S.,Inglewood, CA
8/6/15
Came out to install my system on time and called ahead to let me know they were on the way. The technician Ron, was very courteous and efficient when installing the system. After he was done installing he took the time to explain it carefully and review it with me, as well as answer all my questions. I feel much safer after having this installed!
Roxana F.,San Gabriel, CA (New Homeowner Pasadena, CA)
6/12/15
My husband and I decided to explore a security system for our home. We were very impressed with the professional service we received from California Security Pro with regard to our ADT! Our Representative, Danny Tresierras provided valuable information which enabled us to make a well-informed security protection decision for our home. Mr. Tresierras' professionalism and expert advice were invaluable! Technician Ron Loetz installed our ADT "cleanly" and he patiently and thoroughly explained how to operate the entire system. We were concerned that we would accidentally trigger something, but were surprised at how easy the system is to operate....thanks to thorough instructions! So far so good and we would highly recommend California Security Pro! We opted for an exterior camera and two bookshelf cameras inside our home. The clarity is amazing! Love that we will be able to check on our home while we travel!
Colleen H.Canyon Country, CA
5/21/15
Thank you so much for a great overall experience. I was overwhelmed by all the ADT Mail I get and all the different calls I made for pricing. I went online and California Security had great reviews. I had a great call with Jarrett that answered all my needs and listened to all that I needed. Ron the installer was awesome. Clean, efficient, friendly, patient and he took the time to explain the whole system. He would not leave until I was fully trained. Thank you again A+
Shawn B.,Newbury Park, CA (New Homeowner Moorpark,CA)
5/18/15
SO FAR SO GOOD! These guys are really top-notch. Grant, my sales rep, was outstanding. Super friendly and helpful. Answered all my questions. Provided reasonable and accurate information and advice about my needs. Made it really painless and enjoyable. We all know how these thing can go south with the wrong sales guy. Grant was terrific! Ron did my install a few days later. Also, first class and professional. Super helpful with identifying the most effective placement of my alarms and spent all the time he and I needed to be confident I was happy with what I had paid for. First class operation. Make sure you call them directly in Woodland Hills not some other ADT office. They will take care of you. MW
Michael W.,Topanga, CA
4/30/15
Courteous and professional! ADT is definitely the way to go! A lot more affordable than I ever imagined!
Grant Fecher met with us and was very professional! He went through all of the options ADT offers. The best part- he was not pushy like "typical" salespeople. He was a pleasure to work with and I recommend him for my family and friends. 48 hours later, Ron Loetz installed our system. He was professional and respectful. While installing the system, some of the drywall must have piled on the floor. With my dustpan in hand, he asked where the trash was. He swept up the dust! I was very pleased how he respected my home. (If you ever had a messy contractor in your home, you may understand how much I appreciated Ron taking it upon himself to clean up.) Wonderful experience! Thank you Grant & Ron!!!
Lia andJacob S.,Simi Valley, CA
5/18/15
SO FAR SO GOOD! These guys are really top-notch. Grant, my sales rep, was outstanding. Super friendly and helpful. Answered all my questions. Provided reasonable and accurate information and advice about my needs. Made it really painless and enjoyable. We all know how these thing can go south with the wrong sales guy. Grant was terrific! Ron did my install a few days later. Also, first class and professional. Super helpful with identifying the most effective placement of my alarms and spent all the time he and I needed to be confident I was happy with what I had paid for. First class operation. Make sure you call them directly in Woodland Hills not some other ADT office. They will take care of you. MW
Michael W.,Topanga, CA
4/28/15
California Security Pro provides excellent and reliable service. Angel initially met with us to establish the right alarm for our house, and soon after Ron came by to install the entire system. Both men were extremely professional, informative and courteous. The alarm system works great and we couldn't be more pleased.
Andrew C.,Granada Hills, CA
4/17/15
Otis Jackson came by and was super helpful in setting me up with an alarm system. Very friendly, got a great deal, and it was quick and easy. I highly recommend these guys - super professional and respectful. His presentation was really easy to understand and he helped me analyze our home and recommended the best and most cost-effective package for us. Give these guys a call!
Jerome A.,Santa Monica, CA (New Homeowner Redondo Beach,CA)
4/15/15
For the pricing I think it's a bargain. I got a great deal with Danny. He hooked me up with everything I needed. Was fast at responding when I had questions after install. He even called to check in and make sure everything was to my liking and expectation days after everything was completed. A good security system is great but when you add good service... It's amazing! I'm very happy with the overall process and end result. Thanks!
Angel G.,Northridge, Los Angeles, CA
3/16/15
We recently moved into our new home and Mike Difabio turned up on our doorstep not too long after. So glad he did! Mike was professional and knowledgeable about every aspect of the products and services ADT offers. He answered each and every question patiently and with enthusiasm! We never felt pressured to buy anything and after some consideration we did purchase a system that we felt secure with as well as within our budget. Ron came out to install and was extremely patient with all our questions and did not leave until we were comfortable and able to use our system properly. Mike even made a special trip out to our home in Oxnard from Woodland Hills to ensure our satisfaction. Definitely a plus! Thanks so much for making our new home feel 100% safe#
Amy D.,Oxnard, CA
3/11/15
Otis came out and visited with us shortly after we moved in. He was polite and professional and explained the system extremely well. We were basically sold on the spot and signed up that day. He explained that Ron would be coming out the next week to install and configure the system. Ron came out yesterday and spent about 6 hours getting everything 100% working. We got video cameras etc. so it takes a little bit longer to wire and drill etc. Ron was so cool and knowledgeable. After doing a quick walk-through of our house and showing him where we wanted everything, he got to work and once he finished up, he showed us how the system works and made sure we understood it completely. Overall, I can't recommend these guys more highly. I do not understand why there are any negative reviews on here at all and I believe it must be a review for another ADT provider because these guys rock!
Patrick G.,Los Angeles, CA (New Homeowner Van Nuys, CA)
2/1/15
Great service! Grant was very professional. Helped me out a lot and made this experience with ADT very pleasant. I am glad that I chose ADT. Grant was on time and I couldn't be happier with his personality and the way he worked with me.
Mark H.,Northridge, Los Angeles, CA (Business owner in Van Nuys,CA)
1/28/15
Tunde and grant were incredibly professional and patient with our household chaos. If they come knocking on your door, answer! I am sleeping better at night with my new security system.
Jeanne M.,Glendale, CA (New Homeowner North Hollywood,CA)
1/23/15
Danny came in and assessed our house and had a system installed the next day! No hard sell, just gave us what fit our needs best! I was really impressed with the follow up after the install. Danny called to make sure the install was to our satisfaction (which is was!) Very professional team and very pleased with the whole system. Awesome customer service and Danny is top notch! Thank you Danny!
Holli W.,Castaic, CA
12/9/14
Danny Tresierras was great! He was very professional and listened to our needs and suggested the best way to protect our home and family. Within days of installing the system my husband and I saw in our front door cameras 2 strangers walk onto our private property. We had access to this right away on our phones. I shared the video from the security system with the neighbors, the local police and social media sites. This helped cause community awareness in our neighborhood. I have referred Danny to my neighbors, friends and family and highly suggest you get this system and deal with Danny! Safety is number 1 and so is Danny and team at ADT.
Deanna R.,Santa Clarita, CA (New Homeowner Newhall, CA)
11/24/14
Otis and Ron were fantastic! Otis followed up on everything and the installation was as smooth as ever. I would recommend this team to anyone looking for a home security system. They are professionals and very flexible. Thank you!
marcel h.,Beverly Hills, CA (New Homeowner Los Angeles,CA)
11/17/14
I'm a brand new homeowner and GRANT patiently answered all my questions, accommodated my requests, and gave my family a great deal --- new camera....newer system....free installation!!! I feel better now that I will have a security system at my house!!! Thank you so much.
Paulette D.,Lake Balboa, Los Angeles, CA (New Homeonwer Simi Valley,CA)
11/7/14
Truly great experience with ADT, specifically with Otis. What a great guy! He was so helpful and informative. He walked us through the process and answered all our questions. He didn't pressure us at all and was able to give us a great deal. The installation itself was a very easy process with a very nice, respectful and patient guy. He added to the great experience of having chosen ADT.
Sergio L.,Los Angeles, CA (New Homeowner Van Nuys,CA)
10/11/14
We recently had CA Security Pro install an ADT security system for us. This system enhances our sense of security both when we are home and away.We did research on Yelp and decided to go with this company. Angel was our sales representative, and he was very helpful and friendly as we discussed the various options. Our technician was Ron, and he was very professional, nice and accommodating. He was experienced and knowledgeable. He explained the system to us patiently and with great care. We really appreciate all of their help. We look forward to adding more cameras to the exterior of the house, so we plan on calling them again in the future.
S. Y., TARZANA, CA
9/19/14
Although security has always been an important thing for me. I hadn't really made an effort to get a security system installed. I am happy that I met Tony when I did, now I can feel safer in my home and my community. Thank you Tony for taking the extra time to just stop by, while you were in the neighborhood, and helping me make such an important decision.
Sandra C.,Los Angeles, CA (New Homeowner Pacoima,CA)
9/18/14
I got a lot of offers in the mail and did a lot of research on ADT authorized dealers and saw a lot of mixed reviews from people on Yelp. I found California Security Pro on Yelp and saw that Yvette B was very responsive to people posting reviews. I considered the time and effort on Yelp as a good sign that they care about customer service. I was right! They do care. Otis in Sales was great. He came in at 9AM, struck a deal with me and won the business by 9:30. Like I said, I did a lot of research, so I knew Otis was in the right in the ballpark for what we needed and the budget we could afford. Ron is a first class technician, he was friendly, patient and thorough. If you're considering getting a home security system, I highly recommend you call California Security Pro and request Otis and Ron.
Magno T.,West Hollywood, CA (New Homeowner Woodland Hills,CA)
9/17/14
Grant is great. Caught me off guard and I still bought from him! Gave me a great deal and was very professional. I would recommend him and his company to anyone.
T A.,Granada Hills, CA (New Homeowner Simi Valley,CA)
9/3/14
This company is great! They will come to your home to give you a free consultation. They are no pressure and honest and up front. Grant Fecher was wonderful and a great rep!
Autumn R.,Los Angeles, CA (New Homeowner Simi Valley,CA)
8/13/14
Hello, I just had installed my alarm system at the house. The people were so nice and professional and done such a clean job without messing the inside of our house that we just remodeled. Thank you Ron for the installation and Grant Fecher for the sales!
Peter
Peter U.,Los Angeles, CA
8/12/14
I never realized something so essential as home security could be so easy to set up and use! Grant Fecher was great to us! He helped us protect our home with all the right equipment and thoroughly explained everything to us. Ron installed it all in a timely matter and we were good to go. The system is easy to use and I no longer have to worry about something happening in my new home. These guys are legit!
Michelle S,Simi Valley, CA
6/16/14
We just had our alarm system installed by Ron Loetz Jr. I am very satisfied with the service provided by Ron. He is very knowledgeable and helpful in explaining the different options we could choose from. Also, his installation is fast and good. I would highly recommend Ron to my friends and colleagues.
Harry C.,Arcadia, CA
5/31/14
Nothing but great things to say about my experience getting my adt security system with them. Grant came to our house and took his time explaining all the options we could go with...more importantly though he helped us choose option was best for us. Ron was our installer and was also completely helpful.
R G.,Los Angeles, CA ( New Homeowner Winnetka,CA)
5/30/14
It takes a lot for me to find the time to write a review but I couldn't let this experience go without sharing it with my fellow Yelpers! Jason Villegas (sales rep) worked with my very busy schedule, he actually came on Memorial Day, the only day I could meet with him. He was patient with all my questions, very knowledgeable and professional. I was armed with all kinds of flyers from other ADT dealers, he went through each one and explained the differences between all the packages and services. He made the whole experience painless which is what I wanted. By the time he was done I had an installation date for the next day. Installation was a breeze, Ron Loetz was professional, clean and very patient with explaining the system functions and let me tell you I was drained from a long day and was not catching on as fast my kids. Jason was true to his word, he came back the day after installation to see if we had any issues or questions. These two gentlemen made my experience painless and I am very grateful that we feel safe and secure now that we know ADT is protection us.
Norma P.,WOODLAND HLS, CA (New Homeowner Sylmar,CA)
5/24/14
We just had an ADT security package installed, and the guys who installed it were expedient, very knowledgeable and really courteous. Their attention to detail regarding where and how to install the sensors, taking aesthetic into consideration, was really impressive. And the explanation given at the end about how to work the system was thorough and concise. Ron and his trainee know their stuff!
Aaron M.,Los Angeles, CA
5/7/14
My wife wanted a security system for our new house. Initially I was reluctant bc I've always had big dogs protecting my home. Anyway Ana B. was great. She helped me get a great ADT pulse system. I even got automation so I can unlock doors if I get locked out w my iPhone and even set the temperature. I got carried away and included video surveillance and sensors for the windows and motion and glass sensors as well. She was able to work with me and got me a great deal!! I will definitely call her for more upgrades!!
Romeo M.,Van Nuys, CA (New Homeowner North Hills,CA)
4/29/14
Getting a security system can be a serious matter and it is a relief if you can find a service provider who professional, skilled, honest and friendly. I needed a system installed and I searched Yelp for reviews. I found California Security Pro and good reviews for Ron. The good reviews are true. Ron delivers great service. He arrived on time and was efficient and thorough. He's been in the business for years and has done installs in both southern and northern California. It was a pleasure to deal with Ron and California Security Pro. They did exactly what was discussed in a timely fashion. System is solid and we're pleased. Thanks Ron and California Security Pro
Walter L.,Malibu, CA (New Homeowner West Lake Village,CA)
4/28/14
Ron was great and worked fast and was a pleasure. He really knew his stuff and answered all of our questions. Everything was set up perfectly and as expected.
Tony Q.,Camarillo, CA, (New Homeowner Simi Valley,CA)
4/17/14
Great service from the very beginning. Grant (salesman) was very accommodating to my schedule to go over the current offers. He continued to follow up days after to be sure that everything went as planned.Ron (installer) was also great. Very informative and helpful when it came to explaining the new equipment. Great company with great employees!
Abigail D.San Fernando, CA( New Homeowner Granada Hills,CA)
4/16/14
I just had the ADT security installed and now I can sleep soundly and have peace of mind. My sales rep Michael was great! He never pressured me with any upgrades, instead he explained the different options that were available to me and listened to all my questions and concerns. Ron came to install the system the very next day. He provided great service and was extremely patient showing us how to use the system. I highly recommend this company. Safety first!
Lisa N.,Los Angeles, CA
4/5/14
A really great experience. Grant was so good to us and he gave us his personal mobile number in case we ever have any questions in the future. I wish all companies were as professional as California Security Pro.
Charlotte R.,Simi Valley, CA
3/30/14
We just had our alarm system installed by Ron Loetz Jr. The service provided by Ron was great. He is very knowledgeable, nice and fast. He is very patience showing us how the system work and offer us to call him anytime for questions. Highly recommended Ron! I would refer him to anyone who want to have good service !
Tiffy C.,Arcadia, CA, (New Homeowner Altadena, CA)
3/19/14
I had a great experience dealing with ca security pro for my home security system. Grant Fecher was professional and SO helpful throughout the whole process and even came back early the next morning just to help me with getting my account straightened out. The previous company I had dealt with before ca security pro was rude and obnoxious and tried to make me give them my social security number over the phone when I was in a busy store. Not only did ca security pro give me a better deal, but ca security pro was so nice, helpful, and professional that I cancelled my already scheduled installation with the other company and did business with ca security pro. This is where every one should turn to for home security.
Pamela R.,Moorpark, CA (New Homeowner Simi Valley, CA)
2/11/14
I just had the ADT system put in my house and it's AMAZING! The guy that came to install the system,Ron, in my house today and he was very nice and taught me everything I need to know. I love all the features ADT offers. I'm so happy with my decision!!
Kady Y.,Lake Balboa, Los Angeles, CA(New homeowner Canoga Park, CA)
2/10/14
We had California Security Pro install our alarm. Ron L. was very pleasant to work with, highly professional and very careful during the installation.
They exceeded our expectations.
Oliver F.,Los Angeles, CA
12/3/2013
I knew I wanted to have a security system at our house. I just needed to know who to go to. Together with Ana and Angie, we were able to work on a package deal. The system was installed the next day after we signed all the paper work, so I did not want to write a yelp review until the installation was completed by the technician. After everything is ready to go, I give thumbs up to the sales person Ana Bobadilla and her partner in crime Angie for their professionalism, knowledge of the product they are selling, and being very nice at the same time. I also give thumbs up and a shout out to the technician Ron Loetz who was very professional, courteous, and knows his stuff.
Overall - Above and beyond customer service to the team at California Security Pro team!
Thank you!
Raquel A., Los Angeles, CA, (North Hills-New Homeowner)
11/25/2013
Where do I start...... well first of all, my wife and I had a great experience with salespersons Ana, Angel, and installer Ron Loetz. For starters, Ana and Angel are subject matter experts. They knew in detail about how the system works and benefits that come from it. They broke the system's operations "Barney Style." Because of them, my wife and I are able to operate the system without the need of customer service. On the other hand, Ron (The installer) is a professional. He made recommendations on where the motion sensor should be installed because of our dogs. He also did not make a mess and ensured to go over the system's operating system again. Like Ana and Angel, Ron is a subject matter expert. Because of all of them, my wife and I had a great experience and have a great perception of the company. Thank you! Highly recommended to home owners.
Daniel M., Sun Valley, CA
8/27/2013
Working with California Security Pro was a great and easy experience. From my first call to my estimate with Angel to my installation with Ron Loetz, I have only positive things to say. Ron was especially helpful with his tutorial and willingness to answer all the questions I had.
Rachel S., San Francisco, CA
7/29/2013
California Security Pros has exceeded my expectations. My relationship is with Ron Loetz and the installation was great. One service or warranty issue did arise approximately 9 month after the install. Ron was the technician given his familiarity with the original installation, very pleased to be able to reach out to "my guy" versus just another technician. Strong communications skills, likable and pays attention to the details. Product is product, service and customer care separate the average folks from the leaders. Thank you Ron. Mike
Mike C., Studio City, CA
6/20/2013
Just got our security system installed. Ron showed up on time calling ahead to confirm. Installation was quick, clean, and efficient. Instruction on how to use the system was clear and concise. 5 stars all the way!
Patrick D., Granada Hills, CA
6/17/2013
Just had the security system installed. BURGLARS read this ! LOL
Anyway, Ron Loetz Jr was great installing it. I offered coffe he did not take any. Oh well. Anyway,Angel was the sales rep he just walked in here seeing I must have just moved. He was pleasant I did not feel pressured. I always wanted security, and was glad he walked in. Overall so far so good. Have to read the manual though.
Agnes K., Los Angeles, CA
9/11/2012
Ron talked to me about the available options for each of the ADT security systems that were offered. Additionally, he was not only doing sales but actually did the installation. This was certainly a factor for me knowing that I was dealing with someone who had over 15 years of experience installing systems. I also appreciated the fact that the company was his family's business providing me further comfort about the quality of the service that they provide. Overall, Ron was exceptional, patient and attentive.
Johnny H. ,Los Angeles, CA
4/27/2012
I can't begin to say how much I love this company. The installation tech, Ron, is amazing! He is so attentive, professional and kind. It was a pleasure to work with him and even after the initial installation he was always available for questions and issues. Even though he had to drive 45 minutes to my house he happily came back with extra parts that I requested on numerous occasions. I am not easy to please and I am VERY pleased with California Security Pro and would recommend them to anyone!
Stacy G.,Thousand Oaks, CA
We are proud to service Angie's List customers and we thank those who took the time to let others know about us! Angie's List is a membership service that compiles consumer ratings of local service companies and contractors. Take a look at what members are saying about us:
I added a couple of extra wireless contacts to the online $99 deal. These were reasonably priced. California Security Pro salesman and installer were both great -- knowledgeable and helpful. This was my first security system and I had lots of questions. They were very patient. I can't yet rate the ADT monitoring service as I haven't had the system long enough and I haven't needed ADT to respond to an alarm. But, for installation Cal Security Pro is great.
Debra Shade,Encino, CA
Installed alarm system
Tisha Allman,Villa Park, CA
Both the initial sales call and the installation were handled very professionally. The installer was on time, efficient, and cleaned up very well. He took time to explain the system.
Carolyn Hansen,Van Nuys, CA
Did great. Re-scheduled after SCE had outage on same afternoon as appointment. Came back next day. Came back 3rd day to replace 1 bad sensor and provide training.
Tim Hampton,Simi Valley, CA
Yes would hire again.
Judith Brookshire,Encino, CA
" Very Happy."
Angel came out the same day we called. Installation was done a few days later. We are very happy with the service.
Robin Police, Pasadena, CA
"Very Polite."
installed security system alarm, fire protection & cameras.
On time took 3 hrs very polite and explained everything clearly
Dale Powell , San Dimas, CA
"They were excellent ."
I had shopped around for security systems, and I was interested the most in the Angie's List deal that CA Security Pro offered. The sales guys came and did a fantastic job - they looked around the house to see what we would need (or want), gave us a good deal for pricing. We were not intending to purchase that day, but they gave us such a good deal (based on what I had seen to that point) that we couldn't say no. They were excellent sales reps. We got more than the Angie's List deal offered, but they still gave us a good price for what we were buying (based on their sales rates that they carry around with them). We set up the install, and when that happened, I couldn't have been more impressed with how everything went. The installer came in, put everything in efficiently (and correctly), and thoroughly explained the system to me. He was patient with any questions and did not act like it was a burden to explain the system or any random questions I had. In short, at every level, we have been treated as I think those in customer service should always treat potential (and current) customers. I was very happy to have gone with CA Security Pro and would recommend them to anyone. I think with alarm companies these days, you are going to get a lot of the same services, but what matters to me is that I am treated well. I expect to have a quality security system (which I think I got), but it means something when people are respectful and kind and helpful.
Sarah Cushing , Anaheim, CA
Review Date: August 27, 2014
"Did a good job."
Called the number and talked to Jarret, I was hesitant to give my credit card info but he convinced me by showing reviews. Ron was the technician and he did a good job of explaining everything after the install.
Thomas Rozario, Santa Clarita, CA
Review Date: November 17, 2013
Reviewed our needs and installed an Impassa Wireless Alarm System. Trained us on how to use the keypad controls and indicators, and encouraged us to contact them whenever we had a question. We were very pleased with the process from start to finish, and we highly recommend California Security Pro.
Lee Cavanaugh, Walnut, CA
Review Date: October 13, 2013
Excellent service!! On Time...very professional!! Would definitely use again!!
Mary Anne Ardito, Corona, CA
ADT removed one thing on my mind that was adding to my stress level - thank you so much.
Lorinda Fournier, Ventura, CA
Reviews prove to customers whether or not we put their needs first, our customers speak for us by proudly placing there review on Trustpilot; after all, customers trust other customers and our consumer‘s reviews say it best! We would like to thank all of our customers who took the time to let eveyone know about their experience with California Securty Pro!
8/18/15
made whole process very EZ
Ryan Sage, Woodland Hills, CA
6/17/15
We decided that it was time to consider a home security system for our home. News reports often report home invasion robberies, burglaries, etc. and we researched a system through our local cable company and then decided to find out more about the ADT system. Our representative, Danny Tresierras was very professional and knowledgeable. In addition, he answered our questions and provided valued information about the variety ADT Security plans which are available. Our technician, Ron Loetz installed the sensors, cameras, etc. in a very "clean" manner and checked with us throughout the process to receive our input and opinion regarding placement, etc. We are very, very pleased with our system and would highly recommend California Security Pro, Danny Tresierras, Ron Loetz and ADT to all of our friends and family!
Dale Head, Canyon Country, CA
3/18/15
California Security Pro made the process of getting ADT installed and configured extremely pleasant and easy. From the initial sales process to the final installation it truly seemed like they valued our happiness and satisfaction with the system. We never felt pressured to purchase any specific package and their sales associate wanted to find the best fit for our specific situation. The installer was extremely friendly and hard working and got everything setup correctly without damaging our house or drilling any unnecessary holes etc. Overall I would highly recommend this company to anyone in the process of evaluating a home security system.
Patrick Greene, Van Nuys, CA
3/13/15
My husband and I were so impressed with California Security Pro. Danny T and the installer were helpful, knowledgeable, and efficient!
Tamara Tambe, Saugus,CA
2/5/15
was more than 100% satisfied. Customer service was great, always reachable to reschedule my installation time. And my installation tech Ron Loetz was punctual, knowledgeable, got the job done quickly and took his time to explain how everything works. And most importantly, he was personable and professional. I absolutely would recommend you guys!
Jessie Lopez, Los Angeles
1/13/15
Nice and patient.
Sharon , Agoura Hills, CA
1/2/15
Angel and Ron were awesome. Everything was on time and streamlined.
Shooter, Ventura, CA
11/20/2014
Our technician came out to the house and made sure we had everything we needed. Also suggested some things that helped us and spent a great amount of time making sure everything worked correctly.
Janice Y.,Woodland Hills, CA
9/11/14
Not only was I satisfied with the security system but the entire process was amazing. Our sales man was great; he worked around our schedule and was very patient with all our questions. Our installer was kind and very respectful. I would highly recommend this company to all my family and friends.
Jessica , SIMI VALLEY, CA
6/17/2014
I am very satisfied with Ron Loetz’s services. He is very knowledgeable and helpful in explaining the different options we could choose from. Also, his installation is fast and good. I would highly recommend Ron from California Security Pro to my friends and colleagues.
Harry Choi, Arcadia,CA
4/17/2014
The employees of this company are extremely professional...from sales to installation to customer service. I've worked with an ADT dealer in the past and it was horrible! So happy to have worked with California Security Pro this time!
Abigail DePasquale, Granada Hills, CA
1/10/2014
I was please with the purchase process ... I already have a few friends that will also be getting service w ADT.
Jose Castillo, Lancaster, CA
12/30/2013
This is my 1st review ever so i really think they are great. The system works very easy but is child-proof. But the people like ANA and RON who i met were soo nice right away i was comfortable having them in my home. I would recommend everyone to ADT.
AMY SCHMIDT, Reseda, CA
10/01/2013
I found out about the company through Angie's List, where they were highly rated and were having a $99 installation deal on the Pulse System. The woman who answered the phone was very pleasant and set up an appointment for me with Angel. Angel was also pleasant and easy to work with, not being too pushy or overselling. The only glitch was the day we were to have the installation, the installer's previous job ran late so we ended up having to postpone our installation to the next day. That said, the installer called us a couple times to update us, and he was very polite and apologetic.
Jane Fishman, Sierra Madre, CA
9/07/2013
It was well done, security system put in with no issues. Just did not expect to have to pay around $350 for more sensors. But so far so good and tech Ron was great.
Michele Lyons, Woodland Hills,CA
