During Pat's visit to your home, you will experience his world class customer service and top notch installation. To Start, Pat will conduct a walk through with you before the installation to discuss the placement of your new equipment and answer any questions you may have at that time. Next, Pat will perform the install and when the installation is complete he will test the system to ensure that all equipment is working properly. He will educate you on how to use your system and perform a thorough demonstration answering all of your questions and concerns. After these steps are completed, your alarm system will be ready for use!
For Oakland, CA homeowners, we offer a wide array of ADT monitored security systems to choose from. An ADT wireless security system uses your existing home phone line to send the signal to the ADT central station. If you decided not to have a standard home phone service in your Oakland, CA home then you would need an ADT cellular security system.
To get your best deal in Oakland, CA and save money on all ADT security equipment packages, get ADT coupons.
I signed up with California Security Pro through sales rep Jason for both My Office and My home. Jason customer service was extremely excellent as he was very knowledgeable and explained the packages very clear. Pat was my installer and did an amazing clean and professional job installing the Alarm components. I highly recommend California Security Pro!
Moved into my home and was in need of a security system. Went onto Yelp and found this company. I was a little surprised at how high there ratings were. After the system was installed, I now know why. Great experience with the office and the technician. I need to leave for work by 11am. The tech was on time and finished the install with plenty of time to spare. Pat Amatrone was very well trained and it seems like he has been doing this for a long time. He was able to answer all my question and put me at ease with the user functions of the system. Make sure to use this company, you will not be disappointed. I will be sure to recommend your company to all my friends and family members!!!!
- Yogan M., Fremont, CA
System was installed last Friday. The tech arrived on time and finished the install in about 2 hours. Pat was very friendly and made sure I knew how to work the system and app. Pat was very professional and clean. Came into my home wearing shoe covers, drop cloth and a shop vac. This was truly a wonderful experience from start to finish. Thanks!!!
- Jharana S., Martinez, CA
Great company to get your alarm installed from. Rep gave me a quote and was not pushy. The technician (Pat) was great, he came out during my business hours and installed the system. He worked around all my clients, was clean and very patient. Very easy to talk to and very knowledgeable. Would recommend this company to all my friends and family. Thanks for making this easy!!!!
- Hassan D., San Francisco, CA
Got new security system today, installed by Pat. Our salesperson was Kyle. Although the system is new to us, and we'll probably need some help, both did a great job of making feel reassured. So far, so good!
After much research I decided to go with ADT. Luckily, Brandon Tomas was the representative I worked with. He was very professional and answered all my questions. He arrived on installation day and called upon completion to make sure I was satisfied. Pat installed the alarm and did a wonderful job. He explained everything in detail and was extremely helpful. I appreciate the service I received. Great job!
- Suzanne M., Arroyo Grande, CA
We recently installed a new ADT home alarm system through CA Security Pro. Dorelle came to our home and did a detailed inspection and recommended the equipment needed to meet our objectives. She didn't try to pressure us into products we didn't need and was extremely helpful and professional. A pleasure to do business with. Pat, the technician who installed our system the next day was outstanding. After all the sensors were in place he spent time walking through all the monitors, features and web app. Before leaving he provided his cell phone number and encouraged us to call with any questions. His professionalism and expertise certainly set him apart. The whole process was seamless from beginning to end with no surprises. A good company with great people.
- Susan C., Walnut Creek, CA
We had additional cameras installed. Pat and the person helping him did an outstanding job. They are very skilled, very professional and friendly. You can trust them to do an immaculate job in a high-end place! I could not be happier.
- Stessi F., San Francisco, CA
I'm an older woman, I was a little hesitant on getting an alarm system at my age. Pat the installer was wonderful, he took his time explaining the system to me as I wrote everything down. He showed me all the locations of the sensors, he helped me set up additional codes. I want to thank Pat for being so patient with me, he is a valuable person to your company. I highly recommend this company if you are thinking of getting an alarm system. Be sure to request Pat, as you will be pleased on how great he is at his job, a true professional!!!!!!!!!
- D D., San Francisco, CA
I had an overall positive experience with Brandon Tomas, and his team. They worked with my busy schedule for the initial appointment, and for the installation, and installed the system that I wanted. I had called up a nationalADT dealerinitially, but wanting to go local, just in case there are some issues, I chose Cal. security pros. They matched the free install offer I got from the other dealer. The system is working as intended, and the installer cleaned up after himself. Can't complain, and I'll recommend Brandon and his team.
- Pankaj C., San Ramon, CA
Just the other day Dorelle Kemp introduced me to the idea of getting the ADT alarm system for my home. I decided to get it installed, Dorelle came to my house and explain exactly how the system worked. Dorelle and the installer was wonderful, fast, and very professional. I would definitely recommend ADT to all my family and friends.
- Lila W., Concord, CA
The last time I looked at security systems, I had to endure a hard sell from a few different security companies, enough so that it completely turned me off to the idea. Fast-forward a few years, new home, new needs, and I decided to place a few more calls.
Every person I spoke to at California Security Pro was knowledgable about the products and followed-up to my requests and questions promptly.
I can't say enough good things about the sales person Joe, he took the time to walk through my entire house and discussed how we used different rooms, and what our security concerns were. I explained exactly what we were looking for, and he hd some great suggestions. I especially appreciate that he was not trying to upsell me on a bigger system than I needed.
My installer Pat showed up exactly on schedule, and he was neat and professional. You can tell that he has a lot of pride in the work that he does, and he took extra effort to be sure that I was happy with the placement of components.
- Joshua B., Pleasant Hill, CA
- Nancy M., Martinez, CA
After our home was robbed in mid-September 2016, we contacted the best YELP referral we could find. California Security Pro had many 5 star ratings, and Kyle Madison's name was mentioned in many of the reviews. So we called and spoke with Kyle directly. He was great! We made an appointment for him to come and take a look at our home. He made suggestions and gave us a very fair quote. He also gave us ADT signs for the front yard, and stickers for the windows.
Within a couple of days his installer came to install the sensors in our home. The package included the remote fob, which is an easy way to arm and disarm the home. Additionally, they have an app for your phone so you can arm/disarm, and check the status of your home remotely. We feel so much safer after installing the ADT system. Our neighbor also used Kyle's ADT service from our recommendation, and she's very happy too.
Kyle Madison was very professional and knowledgable, and we highly recommend him and his company for your security needs.
Gretchen V., Cupertino, CA
Just got through setting up our new home with ADT using Brandon and California Security Pro. Brandon is just a joy to work with and the team made the process a breeze. Pat installed the system and amiably tolerated all of my questions, neurotic debate over where to put installations, etc. Really felt like they went above and beyond to provide guidance in navigating a new security system and make sure we got a good value too. Really appreciate it, thank you!
My wife and I recently bought a home, and contacted ADT. Jayson was the sales rep.who came to our home.He was professional, extremely knowledgeable, and was very detailed oriented, when it came to explaining, the best way to set up our security system. He keeps in touch to make sure all aspects of our system is working, and we are satisfied with the installation. Patric who came to install our system, was also extremely professional, with many years of security installation experience. He walked through every step of what and where we wanted our system installed. Then when completed, he made sure my wife and myself knew how to work all aspects of the system, including our phone app. We couldn't have asked for two better professionals to install the system in our home.Thank you both very much!!!
Paul D., Tracy, CA
Dorelle Kemp is fantastic! Whatever you do, ask for her during your next consultation and security review/install. She's responsive, kind, and most importantly, listens to the needs of her clients. I was super impressed with Dorelle's customer service and professionalism and highly recommend her. She's the best and will tell it to you straight. No gimmicks or salesmanship techniques. Just a normal discussion with a great person. Call her!
Jonathan N., Pleasant Hill, CA (installer Pat)
Personally, I never like or trust any security dealers because they always trying to sell you more stuffs that you don't need but until I met Larry Maerina. Larry took the time explain all about ADT security pro system and make sure we understand what we need. He is very honest and very professional. He's not try sell me all kind of things instead he walks around my house and tells me what's best to secure my home. Installation schedule was on time, he sent the best guy name Pat, he did a wonderful job on it. My parent and wife love it.
No need to search around for other Security Company, I highly recommend to give Larry Maerina a call at ADT California Security Pro. You will receive the best service you ever had. This is real my friends....Call him and you know what I'm talking about. I'm very appreciated and Larry Maerina deserved +++ 5 Stars.
ken h., San Pablo, CA
Having had a negative experience with a competitor, we were leery of the whole security business. Dorelle was incredibly responsive, friendly, and really took her time explaining what she recommended and why. It's clear that she's passionate about home security, and ensuring that her customers are EXTREMELY well taken care of.
The positive experience continued when Pat came to install our system. Never have I met a more professional, patient, and knowledgeable installer. In all cases he went above and beyond, and truly made us feel like the system was being installed correctly the first time. He walked us thru using our system and we haven't had any issues sense.
If you're in the market for a security system, contact California Security Pro, you won't be disappointed.
Morgan K., Pleasant Hill, CA
These guys are extremely customer focused. I was paying $25 a month for monitoring services for a 20 year old alarm system that was tied into my home phone. We dumped our home phones because they are just a waste of money and only use our cell phones these days so the old alarm system didn't work anymore. The old alarm company wanted $700 to put a new cellular pad in the house and it had nowhere near the bells and whistles I get with ADT.
I now have the $59 a month service from ADT and they used all my old door and window detectors which is a very large number that are hardwired in so that is great. Kyle, my sales rep explained all of this to me and he was great through the whole process. Pat, the installer came by today to install the system - he was awesome - knows his stuff inside and out, was pleasant, and efficient. For the $99 I upgraded to cellular, got a motion detector, a camera, another wireless detector for the wine cellar, a lamp switch, and the alarm can be armed and disarmed from one of 4 places:
1) The downstairs keypad
2) The upstairs keypad
3) A key fob - this is great for walking the dog - go out the back door and arm the whole house with a press of a button
4) My cellphone - the ADT Pulse App from the App Store works great. I can see what is going on on the camera, arm the house from NY if I want, set up a vacation schedule so the lamp goes on and off at certain times while I am on vacation.
I needed a new system anyway, and if I think about some of the things we spend money on, an extra $35 a month for great safety, piece of mind, convenience, flexibility, and state of the art technology was an easy decision for me.
ADT has good technology but the real difference maker here is California Security Pro. These things can get complicated and having a great dealer that is first class from the sale through to the install deserves a review like this . Not easily impressed but was today.
Thanks! - Roger S., Oakland, CA
I recently had Kyle, from the San Ramon ADT office, set up my home security system. He did an excellent job of showing me the options, explaining things, and patiently talked with me when I called for help, after the system had been installed. I suppose it had all been explained in the booklet, but I do better at understanding things through a conversation, and he was very willing to take the time I needed. I recommend this company.
Phyllis P., Oakland, CA
These guys are great. Kyle came by on time, explained all the options clearly, got me the best deal, and processed all the paperwork smoothly. The installer came on time, set everything up in the amount of time predicted, gave us a demo, and explained everything to us. No hitches, no surprises. I highly recommend them. - James T., San Francisco, CA
I worked with Michael Farabee, and he was very knowledgeable. He gave me good recommendations and theinstallation was quick and painless and very convenient. I recommend using these guys if you need an alarm system. I've had mine for a month plus and it's worked perfectly. I had one false alarm and even that was smooth. - Nicole A., Newark, CA (New Home Owner in San Lorenzo)
After 3 years of using Comcast Home security I was ready for a change. I had some equipment issues with the previous service and the Comcast alarm would go off when we were on vacation with either sensors falling off or connection issues with the modems installed. I decided to do some extensive research on other alarm systems and all signs and research pointed to ADT as the solution. I contacted Kyle Madison and setup an appointment for him to review our layout and provide his expertise on what was needed based on my requests. Kyle was, and still is, great to work with and beyond knowledgeable when it came to our security needs. I went with his suggested system which was cost competitive and even offered more sensors then my previous provider. Beyond the sale, the installation of the system was just as great as the upfront service. Both installation technicians were on time, professional, and took the time to walk me through the placement of the security products before final install. After installation was complete they walked me through the use of the system and helped me establish my online account to monitor it too. I highly suggest the mobile app through ADT and the wireless keychain remotes are extremely convenient as well. Thank you so much California Security Pro, Kyle Madison and the installation team for providing extraordinary customer service, a great product and finally a great peace of mind knowing we are secure and monitored by a security focused company!!
Chris K.,San Ramon, CA
Narendra K.,Pleasanton, CA
We have had great experiences with California Security Pro and specifically with our account manager,Fish Araya. We are a retail chain with 5 stores and 4 warehouses and an office. Of those, we have built in or converted 6 locations with CA Security Pro, and will likely take all 10 over in the future.First off, Fish always picks up the phone and he meets me within 24 hours to review new systems and put in the order. For simple installations, he can do it over the phone which is extremely helpful. Installations are convenient and on my schedule, and always within a few days of placing the order. And the techs this specific ADT provider has are fantastic. I am always totally surprised by how good they are at pulling the wires through walls or running them in the most inconspicuous ways. Even that is completely worth the install costs. Also, the technology is very good in these systems. The keypads are bright and very easy to use, but the best feature is how few wires are required. Sensors are almost always wireless (magnetic contact and motion) and for all but one locations we didn't even need an alarm phone line - ADT provides a cellular connection in our services. Actually, we have been saving $100's of dollars each month by eliminating the land lines.I highly recommend choosing California Security Pro.
Sausalito A.,San Francisco, CA
Brad Lorentzen and California Security Pro provided outstanding service throughout the entire process with our new alarm system. We were extremely satisfied from beginning to end. And most importantly our system is simple to use and has given us a great sense of comfort that our home is protected when we are away.
Kimberly H.,Pleasanton, CA
Kyle was great in explaining to me what ADT has to offer. Ironically, other Bay Area security companies offer less equipment and services for the same price or a higher price. Kyle was able to offer me a deal which was free installation and a free carbon monoxide detector. Not only did this save me money it offered me with a needed service - carbon monoxide detection. I never felt Kyle was offering something he could not produce or that he was too pushy. I am satisfied with his service and I recommend him.
C D.,Alameda, CA
Brandon is an amazing rep. Him and his crew were always willing to go beyond my expectation to make sure things were in place. They were punctual, professional, and very easy to deal with. I highly recommended these guys for your home security needs.
Isaac L.,Chicago, IL (New Homeowner Oakland, CA)
I had the pleasure of working with Tim Christensen to set up security at our residence after a break in. He explained everything that we needed to know about the ADT security system and was very patient in answering the many questions we had. Didn't feel rushed at all when trying to figure out what bundle would work best for our residence. He made suggestions that made sense and we ended up going with them. We spoke to him on Saturday morning and was able to get security installed on Monday (MLK holiday). Pat who came in to install our security system was also a joy to work with because he was efficient in his work and did an awesome job educating us on our new system and how it worked. I would definitely recommend them because it was a stressful period and they helped to calm us down by educating us about burglaries and how they occur. The security system is great because we can get live feeds of what is happening at our residence, when we are home or away, on our smart phones and other electronic devices. There are also other features that come with our bundle that has helped to eliminate the fear we had initially after the break in.We are so happy with our set up and wished we took precaution before the break in.
Dee O.,Union City, CA
All around the experience with California security pro has been great. Dorelle came to our business, showed us our options and helped us figure out what fit our needs. It turns out that when the equipment was installed, we ended up with an even nicer keypad than we had chosen. Pat, our installer, was super fast and knowledgeable. He set us up with the software and login and made sure we had the app downloaded as well. Btw, the app is awesome and is an easy way to turn the alarm on/off if you are away. From start to finish, the whole process was super easy and professional. These guys are great!
larisa p.,San Francisco, CA
Bill is exceptionally good at what he does, very responsive to customer calls. I am not sure i would have opted for ADT if it weren't for the fact Bill lives in town and is always available when needed and vested in our welfare. ADT system is sleek and user friendly and simple, yet comprehensive to cover all the required bases.
Geetha N.,Napa, CA
A year ago Kyle Madison installed the security systems for my house and rental unit. I have been very very pleased so much so I switched my office system to them this year. He and the people who did the work were very professional and accommodating. The system is much easier to use then the one I had and and has more features at a lower monthly cost. Thank you ADT and Kyle for your professionalism.
Gary LaMusga,The LaMusga Co.
Gary L.,Martinez, CA
I decided to call California Security Pro based on their excellent reviews on yelp. Joseph Abeyta came out to my house and very thoroughly went through me entire home inside and out. He was also able to provided a lot of great tips that I could do myself to make my home more secure too which was a huge help. After that we sat down and went over all the different options and I decided to go with one of the pulse camera systems that I can view and monitor right from my phone. Joseph was very patient in showing me how everything worked and answering all of my questions while never once making me feel pressured. The installer Pat Amtrone showed up the next day and was very clean and professional. The whole process went very smoothly and I couldn't be happier with my new system. I would highly recommend Joseph and Pat if you're looking for a top of the line experience with a top of the line security system!
Armand B.,Clayton, CA
I can truly say that out of many customer service experience I have had in my life, this one with Joseph Abeyta was the best. Nothing but good thing to say about Joe. He was professional, knowledgeable and answered all of my questions regarding ADT products with patience. He put together a reasonable package that was easy to understand and was affordable for my budget. As a fist time customer, I am very happy with how it all went.
June K.,Pittsburg, CA
Brandon provided a security system for my Niece's home in Oakland and we decided to contact Brandon and see what he could do for us. He was very responsive and a true pro. I had shopped around so I had prices from other companies which he matched. There are also coupons from mailers and emails and if you use these you have a better chance to get the best price for your system. Brandon came out to the house the day of the installation and made sure that we were happy with the product and service. I would highly recommend him to our friends. Pat performed the installation and did a fantastic job. He was very neat, cleaned up after himself and worked with us to find the best locations for all the components. Everything worked great and we really like that we can use our IPhone to monitor and arm/disarm the system. So far so good. We are both very pleased with ADT and California Security Pro. Thanks guys!
William B.,Danville, CA
Bill is extremely friendly , helpful and cares about his customers, had a great experience with him , definitely recommend him for home security systems .. If ur in the east bay and need home security , he's the guy to be contacted.
Saptami C.,Oakland, CA (New Homeowner Richmond,CA)
Got free install by signing at a trade show in Pleasanton,CA. Kyle Madison made sure my appointment was according to my getting the keys to my new house. He followed up all the time just to make sure I wasn't without security when I moved in. Everything went without a hitch.
Joua V.,Dublin, CA
After a lot of activity in Danville, we decided to get an alarm. Where do you start? I knew we wanted to be monitored, but had no idea what the cost might be or how to go about it smartly. Our neighborhood has a website we all post info on. I saw that ADT in San Ramon (California Security Pro) was highly recommended with a discount. We had them come out and Joe Abeyta was very professional. He exceeded our expectations, and sold us exacted what we needed, there was no up-sell or pushy constraints. There were good suggestions made regarding security in general, and we are very happy with the service. Joe juggled his schedule to accommodate my urgent need, and Pat Amtrone was our installer. Pat Came the very next day to install, which was fantastic! Even after a full day, Pat took the time to show me how to use the alarm, and helped me set it up on my phone, and my husband's phone. Honestly if you are considering an alarm, I would highly recommend speaking to Joe Abeyta at California Security Pro- ADT dealer.
sonja t.,Danville, CA
Everyone was excellent, especially Dorelle, who has been extremely helpful. Everything has been running well, and we have had no problems. I would recommend them to anyone in the Bay Area.
Christina R.,Spring, TX (New Homeowner Walnut Creek,CA)
A special thanks to Brad L for his help with answering all of our questions and ensuring we felt comfortable with the choices we made. He took well over an hour to explain options, tour the home, give us advice on how we can make our house more secure. He stopped by twice now, first to check on how things were going once the installation was complete and second there were break ins in our neighborhood and he was checking in to ensure all was ok. Thanks Brad!
Char S.,San Francisco, CA
It was a delight working with Brad L. He listened well and was able to help us select the best package for our needs. We had an issue after a couple of weeks the alarm was installed. This was one of the tests of the company and Brad's reliability/accessibility. Brad lined up the tech who installed our alarm that same day and resolved the issue. Today, he just stopped by to see how we're doing (not selling anything). Stellar service. Thanks!!!
Lee S.,Antioch, CA
We worked with Brad in trying to see what options worked best for my new home. He was informative and not pushy when it came to evaluating what products we should go with. He setup the installation process and followed up to make sure everything was in working order. We had an issue with one of the motion sensors not triggering initially, but Brad worked through that and had it back up and running in no time.
Howard T.,San Jose, CA
I would like to acknowledge California Security Pro for the expert installation work they did on our office ADT security system.Brandon Tomas, my representative, went above and beyond the call of duty, consistently updating me during each step of the installation so that I felt comfortable and confident in their approach and process. The technician, Pat, was equally exceptional and ensured that all of the setup was done efficiently and tidily, with all cables well hidden, and was available for all of my questions following the installation.I had a great experience with California Security Pro and wouldn't hesitate to use them again in the future!
Stephanie S.,San Francisco, CA
Joe was outstanding! He explained all of our options, showed genuine care for our concerns, and made sure we were 100% satisfied with our service. On installation day Pat ran into some issues (none of which were his fault)during the install. He assured us he would still finish the job that day, and he delivered. He was very professional at all times, explained everything and made sure we understood our system and how it works. If you're looking for great customer service with a professional attitude and follow through ask for Joe and Pat and I'm sure you'll end up happy!
Daniel G.,Pleasant Hill, CA
Huge thanks to Joe Abeyta for getting me set up with my new ADT system! I met with Joe last Thursday and he was extremely professional and patient with all of my questions. Joe and I talked through all the options and decided that the pulse system would be the best fit for my needs. I have an extremely tight schedule, but Joe was able to accommodate it and scheduled me for the following Monday. Pat the installer arrived right on time and was awesome! He was super friendly and knowledgeable about the system, and really spent time going over exactly how everything worked, which was wonderful. About a day later, Joe contacted me to make sure everything was working correctly and to see if I had any questions. Which I did, and was very thankful that he reached out to me, as I was able to clarify some things on the app and exactly how to use parts of the system with him. I've been showing how cool this app and system is to everyone I know! I also have spent a ton of time using the cameras to see what my dog does all day while I'm gone :) My experience with Joe and Pat was phenomenal and I would recommend them in a heart beat to anyone interested in a security system!
Kate G.,Concord, CA
I recently decided to get a home security system, and based off the reviews on here I went with California Security Pro. The salesman, Joseph Abeyta was punctual and extremely professional. He took his time and went through my entire house inside and out, while providing me with all of the different options and their benefits. I went with the pulse system and Pat the installer came out the following day. Pat was on time which I greatly appreciated since I had plans shortly after the installation. Overall it was a fantastic experience. I never once felt pressured to get anything I didn't want. I also felt they were very knowledgeable about their product and gave me great safety tips. I not only have already recommended them to my friends and family, but I fully recommend them to anyone looking for a home alarm system.
Jen P.,Pittsburg, CA
This is a no brainier. Every aspect of the transaction was excellent. We got a state of the art security system - that we can expand or modify as needed. Installation was smooth and seamless. The installer,Pat, did a superior job of placing our motion detectors and sensors. I can also highly recommend our sales person, Dorelle Kemp. You can't do better.
Tom O.,Walnut Creek, CA
Cameron W.,Oakland, CA
I recently purchased a new home in Antioch, and being a single woman living on my own, I knew I eventually wanted to invest in a home security plan. I wasn't in my new home more than a couple days when Joe Abeyta knocked on my door...seemingly perfect timing! He was incredibly thorough in explaining all of my options and helping to build the best system possible so that I felt safe and secure. He was extremely patient in answering all of my questions (and trust me, I had a lot!). I always worry about being up-sold and ending up with services I don't need, but not once did I feel any pressure from Joe to do anything that I wasn't entirely comfortable with. Joe made sure I understood every step of the process from start to finish. Pat Amatrone, the installer arrived the next day to complete the installation, and Joe also stopped by during that time to make sure that things went seamlessly. We set up an appointment for the following week to make sure that everything was performing properly and I was comfortable using my new system. He also provided me with great security tips for not only the interior of my new home but my entire property. I am so thankful that I had the opportunity to work with Joe! Outstanding customer service and professionalism. I would highly recommend him and his team for anyone's home security needs.
K M.,Concord, CA
Joe Abetya came out to our house and helped us customize a security system for our home. Joe worked his magic to hook us up with an awesome deal and Pat Amatrone showed up the very next day to install our system. Both were very helpful and professional in designing our system along with offering different options that truly fit our needs. We couldn't have had a better experience with these guys!! Very happy with our new security system and the overall experience we had!!
Casey F.,Martinez, CA
I've been a customer for about 2 months. At first yes I felt all these alarm company reps are all sleazy... But I'm reviewing the initial rep and the installer Pat. I was able to quickly make an appointment. Everything was explained to me... The price is reasonable... The going rate. Some of the other companies I called for ADT were pushy... I had to sternly decline their services after several follow up phone calls. One company even charged my card for install when I just called for quote. So Pat was fast enough, thorough & knowledgeable... And had the most beautiful eyes. Hahaha. And he even liked my choice of music as he worked n my home. I like the pulse camera outside. I use it as my peephole when ppl knock on my door I feel like my home is more secure while I'm away & me when I'm home alone. Try them.
Me'Chelle C.,Pittsburg, CA
I located CSP online and called and scheduled a appointment to learn how there system works and cost.Brandon Tomas was my sales rep. I was very impressed and pleased with his knowledge of the technical aspects of the system and the various hardware offerings. I had my system installed yesterday. Pat was my Tech that did the install and I could not have more pleased with his professionalism and knowledge. He answered all my questions before, during and after the install. He arrived on time and had all the tools and materials needed. In the end everything promised was delivered and the overall experience dealing with these two could not had gone better.
Scott L.,Pinole, CA
I just had my system installed today and I must say I am very impressed! This is my first home security system so I didn't know a lot going into it, but my sales rep Joe Abeyta did a great job explaining all the options; a lot of which I had no idea could be tied into an alarm system. With all the crimes I see in the news these days I finally decided I didn't want to be one of the people who was burglarized BEFORE deciding to protect my family. Joe went through all the options with me and made some great recommendations. I liked that I didn't feel like I was being sold on anything, but more just being informed on available options while he recommended what really seemed to be the best fit for me. I decided to go with it and he was able to schedule my installation for just a few days later, with a time slot that worked well with my busy schedule which was impressive. The day of the installation I received a call from both my sales rep to let me know who my installer was and to expect a call from him. Pat(the installer) called before his arrival window and gave me an arrival time which he then beat by about 3 minutes which was nice as I really got the feeling that he valued my time. He was very professional and really respected my home with things like asking about the cats being indoor only so as not to let them out, wearing shoe coverings, and keeping a clean work space. He looked and acted professional and I felt very comfortable having him in my home. Once he finished installing everything he walked me through how it all worked which the sales rep had also done and everything was shown and explained exactly the same which was great because it already felt familiar. All in all it was a great experience, and was also a lot more affordable than I would have thought. I will sleep well tonight knowing my family and my home are protected. Well done California Security Pro!
Rich C.,Concord, CA
We had decided earlier this year that we needed to upgrade our alarm system and had a complete nightmare of an experience with Xfinity Home. So we were naturally very careful about the next company we chose to do business with.We couldn't be more pleased. Kyle Madison, the District Manger, came by on a Thursday and patiently walked us through our alternatives. He arranged for Pat Amatrone to do the installation the following Monday and the installation went smoothly. Pat did a great job of making sure the equipment was exactly as we wanted and walked us through both the online and app versions of the software. We have been using the system without issue for a couple of weeks now and couldn't be more satisfied.
Todd W.,Orinda, CA
We have nothing but good things to say about ADT. We shopped around and they came up with the best deal. The installer was quick and efficient. Dorelle went over all the options without being pushy. She even followed up on the work that was done to make sure we were happy. She couldn't have been nicer. Everything works great.
polly u.,Oakland, CA, (New homeowner Walnut Creek, CA)
All I can say is I am very happy with the service from beginning to end. I called California Security Pro because they were an authorized ADT dealer. When I called, I asked if it was possible to set up an appointment the same day and, honestly, I thought it wasn't going to happen but gave it a shot because I had a bit of time that day and needed a security system. The lady at the office was so friendly and got me an appointment the same day. I met with Joe Abeyta for a consult at the home and he was very knowledgeable about how best to secure the home. Then Joe was able to even get an installer to put in the system the SAME DAY!!!!!. Talk about great service with the customer's needs in mind. Then the installer, Pat, showed up shortly. He was very professional and set up all the equipment. After the install I received follow up from Joe and then further follow up from Yvette at the office. I was so please with the service I had security systems installed at 2 more homes. Again, Joe, was very helpful. Thought it was going to be same installer but turned out different installers did these 2 homes. Larry did a great job on the 2nd, and Hector did a great job as well on the 3rd home. Seems this office has a full staff of very dedicated and experience people ready to exceed customer's expectations
van w, Dublin, CA
Highly recommend! I was having problems with my system and they went above and beyond to make sure everything got back in to working order. Thank you Pat for troubleshooting the problem on the phone & in person. Their customer service was excellent. Thank you Yvette and Kyle Madison for all your help. My family and I enjoy having California Security Pro-ADT makes us feel safe. You can tell that the people that work there enjoy what they do and do everything they can to help you. Thank you California Security Pro-ADT: Pat, Yvette and Kyle Madison I recommend to all my friends, family and those looking to get a security system installed- don't forget to ask for Pat he did an amazing job when we first had it installed. Great security, fantastic customer service at a good price!
A C., Pinole, CA (New Home owner Diablo,CA)
Bill did a great job explaining our options and getting us set up. We feel very secure in our home thanks to ADT.
Jennifer A,Napa, CA
Every five star review of Brandon is spot on. Extremely helpful, friendly, professional, knowledgeable, punctual, and an overall wonderful customer service experience.Brandon mentioned that he truly cares, and it shows in all the ways he interacts with his (potential) clients. We are happy with our system, the ease it took to set up, and the followup experience that came with having Brandon as our rep.
oaktownlander c.,Oakland, CA
Cain is a great salesman for ADT! He is very knowledgeable and professional and walked us through all of our option and answered all of our questions. He even came by to make sure everything went well with the installation. I would definitely recommend him!
Tricia P.,Walnut Creek, CA (New Homeowner Concord,CA)
Brandon Tomas and California Security Pro provided expert service in planning and installing a security system for our home. Brandon was very knowledgeable and helpful throughout the process. He was both professional and pleasant, a good combination for any homeowner seeking assistance. Brandon gave us good advice. His installation technician did an excellent job putting Brandon's recommendations into effect. My wife and I could not be happier with our new security system.
Joseph K.,Palo Alto, CA (New Homeowner, Oakland, CA)
The team at California Security Pro is exactly as their name states: "Professional"
From scheduling the initial appointment through the installation, everyone I came into contact with was impressive. Special Kudos to Brandon & Pat. Brandon provided us will all the information we needed to make an intelligent buying decision, with no pressure or sleazy tactics (as is known to happen in this industry). Pat could not have been more patient as we went back and forth on the best place to install the unit. His work was flawless and he under promised and over delivered on the time it took to complete the work. If you are comparative shopping, you can stop now, as you have found the right choice with California Security Pro.
L H.,Walnut Creek, CA
My family and I just purchased a new home and we were not very familiar with home security systems.Lance Quevillon came to our home took the time to review our house, listened to our family needs, and educated us on the ADT systems that best fit those needs. After speaking with Lance we were feeling very confident in our selection. Our installer, Pat Amatrone, was on time, professional, and did an outstanding job installing our system. Pat took the time to insure everyone understood the system before leaving the house. The service did not stop there, Lance followed up post installation to ensure we were completely satisfied which was, to me, above and beyond exceptional customer service. If you are in the market for a security system and want someone who will explain the system to you and deliver on superior customer service, look no further.
Ra P.,Alamo, CA
I called CA Security Pro after reading the excellent reviews on Yelp. Fish came to our home and made some recommendations. He was very knowledgeable, polite and easy to work with. He quickly set up the installation appointment within a couple days. Patrick came out (as well as Fish) to do the install. He was very professional and courteous. Patrick even left his cell no in the event that I had any additional questions. Thank you Fish and Patrick for a job well done!
J B.,Redwood City, CA
We just had our alarm installed here in San Ramon due to the neighborhood break-ins. Cal Security Pro was awesome. Kyle, the sales rep, came that day and explained all the features, benefits and different ways we could install an alarm system. He even showed me a couple of things to do to make my home safer (without any costs from him) which I thought was very helpful. He was even there when we decided we needed more equipment (fobs) and made it happen. Kyle is always available & the installer Patrick was quick, clean and efficient. He also provided wonderful ideas and was very easy to work with. He arrived in his uniform and walked me through the system. We love our new system so much we ordered another one for our other property!
Kimberly N.,San Ramon, CA
We have been delighted with the service we received from Bill Wood who helped us get our alarm system set up. Our old alarm system was old and not working. Now we have the latest and greatest. The installer, Pat, did a great job too. I like that Bill is available anytime if we have issues. We are in good hands and I recommend Bill and this ADT alarm system.
Barbara M.,Napa, CA
I originally decided to go with CA Security Pro because of their high rating on here. The local rep, Joe Abeyta really took his time explaining in detail how everything worked while presenting us with several options and helping us design a pulse system specifically for our house. I had a work emergency the day of the installation and Joe was able to get it rescheduled right away for the following day which was a huge help. The installation by Pat was very quick and professional while he took the time to set up everything online for me and make sure i understood how to use everything. Joe even came by after the system was put in to make sure that everything went well with the installation and to see if my wife and I had any other concerns. I really appreciated that level of customer service and would absolutely recommend them to anybody looking for a home security system.
Chris S.,Pittsburg, CA
Peace of mind at last! Joffre was wonderful explaining everything and even came over to our home during install to answer any further questions. Pat was an excellent installer and we can finally be rest assured that we are safe at home and away. Thanks again California Security Pro.
Nancy F., Concord, CA
Larry Maerina was the sales rep from California security pro. He was prompt and took the time to go over in detail everything I needed to know about alarm systems. He showed me what ADT has to offer and I was extremely pleased with the system that allows me to talk with a live person when the two way voice is activated. The price was affordable and less than I expected. He was professional and very patient. I highly recommend him to anyone who is in need of an alarm system. The installer was Patrick Amatrone. He was prompt and the installation was quick and clean. He was thorough and explained how the system works. Larry showed up as he said he would when the system was installed. Thank you for making the process easy.
Nirattaporn J.,Benicia, CA
My wife and I were looking for a company that could come and take over our pre-wired security system and after seeing good reviews on yelp we called CA security pro. Ryan came out and actually showed up on time which is unusual these days. He looked at our system and gave us all of the options available. He was very professional and not pushy at all. We decided to go with CA security pro and set up installation for the following week. We were given a window of 1pm-3pm and Pat showed up on time which once again is rare. The installation went well and the system was explained to us in detail. I would definitely recommend CA Security Pro to anyone looking for home security.
John S.,Livermore, CA
I called CA Security Pro because they had good reviews here and... I wasn't disappointed. My salesman,Fish, couldn't have been greater. He evaluated my situation, gave me his recommendations on what he thought was necessary and he explained everything thoroughly. I didn't feel at anytime that he was trying to push anything on me or trying to sell me anything I didn't need. The installer was equally great. He was efficient and clean and when he was done he had me run through all the alarm possibilities a few times to make sure I got it. I highly recommend these people.
Carol L.,Oakland, CA
I worked with Larry Maerina to switch my home security home system from a small company to ADT, and the experience is great! Larry is very detail orientated to explain to us how the system works, and gave us tips about how to keep our house safe. Their equipment and technology are way more advanced than other companies that you can check hour home on your iPhone or iPad no matter where you are. And best of all, Larry is willing to commit to best price match so you don't need to shop around to check on the price. I end up paying less than the system I used to have. So I highly recommend to call Larry if you are shopping around for a home security system.
C H.,Burlingame, CA
Recently bought a new home in Walnut Creek and wanted to install an ADT security system. After receiving a recommendation from a friend who has used California Security Pro, I decided to to give them a call. Joffre Bolda from California Security Pro was the representative who sold me the security package for my new home. I had lots of questions and concerns and he addressed them all. After discussing different package deals and price options, Joffre provided me with a package I was very happy with. He made the extra steps to ensure I was able to receive the best deal he could provide at the time. A few days later, an installation technician named Pat installed the system in a few hours. The system is easy to use and am very happy with the service they provided.
Juan A., Walnut Creek, CA
Terrific operation. Bill designed a system that meets ours needs and didn't try to up-sell us. He explained all of the features of our system ahead of time and those of advanced systems should we later choose them. Pat installed the system quickly and efficiently and didn't disrupt our day. He went over the operable features again and helped us set the system. I love working with local people and know that Bill is always around should we have any questions.
Peter H., Napa, CA
I needed a security system and cameras to protect my home, I decided to go with California Security Pro! This company had the best reviews, and they live up to all the positive reviews! I had two technicians do the install of the alarm and camera system. Jesse and Pat, they did a great job! They where on time, clean, and gave a demo that I understood! The technicians also answered all my question, even days later when I had questions. Always are there to answer my calls and emails. Great company and even better technicians! Thanks
S M., Napa, CA
California security pro is an amazing company! This company goes above and beyond, Pat Amatrone was awesome!!! He was on time, gave me a walk through and his opinion on location that would be best for what I needed to cover. He was very organized, knowledgeable and clean on the whole install! I'm not very good when it comes to electronics, but Pat was extremely patient when it came to the demonstration. Thanks Pat for the wonderful experience on getting a top quality alarm system! I would recommend this company to anyone getting an alarm system, you will be nothing but amazed at the quality of service you will receive!!!!!!!!!
E L., Oakland, CA
This firm upgraded our old alarm system (c. 1990) with a new hybrid system that accepts both wired and wireless equipment. They were very professional throughout. Most importantly, they were dependable. Pat Amatrone was our installer and he was very good. He even came out on a Saturday morning to install the final set of equipment. ADT is expensive, but you sort of get what you pay for. We looked into a less expensive alarm monitoring service, but they weren't nearly as responsive as CSP. I would recommend them without hesitation.
T S., San Francisco, CA
As a first time customer with ADT, Jarrett McAllister's professional
attitude and friendly demeanor made the experience acquiring a security
system quick and easy.. Patrick, who installed the system also was professional and polite. Kudos to the California Security Pro team.........................Roswita B Woods.
Roswita W., Martinez, CA
Jarrett was my security consultant and was excellent. He was on time and did a great job explaining the ADT system and the options available. He provided excellent service and arranged installation for the following day. The process couldn't have gone smoother. Likewise with the installation which was done by Pat. He even showed up early. He was very professional and patient in explaining how to operate the system. The system was installed very quickly without any mess or cleanup. I am very happy that I went with California Security Pro and highly recommend them.
Patrick B., Alameda, CA
Needed an alarm for my home in Gilroy, Jarrett Mcallister came out and gave us a great deal! Thank you Jarrett.The installer Pat Amatrone arrived on time, put shoe covers on and went over all the equipment that was to be installed. He was very knowledgable and patient with us. He made us feel very comfortable with the alarm system! He even left his phone number if we had any question and we did, he answered both of our calls. Thank you Pat!!! I would recommend this company to all of my friends and family members!!! Great price and best of all GREAT PEOPLE.
Tony A., Gilroy, CA
We are proud to service Angie's List customers and we thank those who took the time to let others know about us! Angie's List is a membership service that compiles consumer ratings of local service companies and contractors. Take a look at what members are saying about us:
Provider installed a complete alarm system with motion detectors, smoke and heat detector as well as window and door sensors. Pat was the installer and did an excellent job. He called before he arrived, was neat and very professional with all the work he did. He showed us how to use the system and we felt confident that we knew what we were doing. We had a 48 hour play period where we could use the system and play with it so that we can became familiar with how it worked before it went live with the monitoring program. I would recommend this. The ADT Pulse feature allows you to add this to your smart phone so you can monitor as well as arm and disarm the system vs the keypad nice feature. Brandon Thomas was the rep that called on us and he is a pro! I would highly recommend him and he is a great guy. ADT is lucky to have him. He sold us on the program, the features and benefits, and matched the prices of the equipment from other companies as long as you have it in writing. Look for coupons in the mail or email so that you can get the best prices and packages of features and options as this allows him to give you the best discounts. The security panel does require a 110V connection so you may lose one of your outlets to power the unit. Having the smoke and heat detector provided the biggest reduction in our house insurance policy vs. the basic alarm package.
So far so good with the system.
"On time and professional."
Installed security system, 17 windows / door, two boxes, motion sensor and camera. Install installation was done on time and professional. Seven windows were later installed and they came out and installed sensors on them. On time, professional and easy to schedule.
Donald Danner, Oakland, CA
" No problems and I would recommend."
Provider met with me in my home, priced out the system I wanted. Answered all of my questions and had the system installed in 2 days. Installer was prompt and professional. Trained me on the new system. No problems and I would recommend.
Doug DeVlieger, Emeryville, CA
Reviews prove to customers whether or not we put their needs first, our customers speak for us by proudly placing there review on Trustpilot; after all, customers trust other customers and our consumer‘s reviews say it best! We would like to thank all of our customers who took the time to let eveyone know about their experience with California Securty Pro!
California Security Pro did an excellent job in designing and installing a system just right for me. It is convenient to use and I feel very safe!
Judy, Vallejo, CA
I am very happy I chose California Security Pro for the installation of my new ADT system. They were very knowledge, professional and efficient in all aspects of upgrading my existing hard-wired system, and adding outside and inside cameras. They explained everything and were very pleasant to deal with. I would highly recommend them to friends and neighbors. Patrick and Jesse installed my equipment and they are excellent. I would give them ten stars.
Don Hoffman, Livermore,CA
Efficient, easy to work with, and responsive - highly recommended
Jake, Oakland, CA
From the start Jason explained the process and everything was installed exactly the way he said. The installer was great! Efficient and neat, I was concerned I would have to clean up after but that was not the case at all. Jason and Pat both were very helpful through the whole process. Very pleased with your service and just knowing my home is secure now. Thank you so much!
Marie Casares Lemi, Dublin, CA
Good work, on-time
Ichi Sushi, San Francisco, CA
We had a prior positive experience with sales rep, Paul Daly, at our former home following a burglary. When we moved, we called Paul again -- no need to test the market as he and the ADT team had a proven track record with us. The installer did a great job and really invested the time to make sure we knew full capabilities of the system; plus he walked us through setting up the web-account and the IPhone app..
Lee P, Moraga, CA
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