ADT Security Pro - Home Security Blog

We have installed over 70,000 ADT monitored security systems and now more than ever our customers are wanting security cameras. For some of our customers, the ADT Pulse Cameras that are part of the ADT monitored security system meet their needs with small 30 second video clips of triggered events and an ability to view live video. However, more and more people want 24/7 ability to record all that is happening and desire superior quality home security cameras and images.

More and more homeowners are interested in getting security cameras for their home. Over 35% of our customers who have an ADT monitored security system installed get at least one security camera as part of their alarm system. With home automation and smart home Apps becoming ever so popular... customers are really trying to figure out what cameras will meet their needs. Wireless cameras are fast becoming the solution for DIY (do it yourself) customers. But are they reliable? Are wireless cameras or hard wired cameras better? There are so many different brands, how do you pick what is best?

For over 140 years ADT has been leading the way in security and protecting America. In 1920, ADT pioneered the use of centralized emergency call centers and customer owned security systems. In 2016, ADT hits an industry milestone with 2 million ADT Pulse home automation customers. What's next....?

When I work with local customer home builders and architects, they tell me that there are very few security companies that will do security pre-wires. Most security companies today, including almost all ADT Authorized Dealers, install wireless security systems and do not have the expertise or experience necessary to custom design or install a hard wired security system. To get help, schedule a free home security review and our security experts will help you design your custom home security solution.

Learn more >>> So if you are building a custom home or doing a major remodel down to the frames, let's look at the steps of planning security for your home and family.

I recently attend ADT's Dealer convention and the most impressive part of the event was learning about the transformation ADT has made in customer service. As an ADT Dealer, over the years the customer service of ADT as a national company has been weak at times. Although the the monitoring service centers for alarm events have always been quick to respond, getting a customer service representative to help you for billing or a service call often took way to long. We had to tell our Security Pro customers to call us if the ADT Corporate is not giving them the service they deserve.

This information was posted on Nextdoor.com to give homeowners in the San Ramon area safety tips for burglary prevention during the fall season. It was posted in September and written by Kyle Madison, Regional Manager for Security Pro Group. It is definitely worth the read and very informative to help any homeowner complete steps to protect their family.

Now that you've installed your ADT Home Security System, it's tempting to feel like you're Chuck Norris. No one will mess with you now and you can check security completely off the list... right? 

Well yes and no. Yes, you invested in a great deterrent and in the event that someone does still try to come in, a VERY loud siren will sound as a further deterent. 

The most brazen intruder will pause at the noise and realize that authorities are now being dispatched. And... after a bit, Norma, the neighbor whose nose is always way too far into your business, will have her nose in Berry The Burglar's business she'll call detective "Gets-his-man" with a license plate number, the color of his socks and a description of just how far below his bum his pants are. (Norma, we all love you when there's trouble. Keep up the good work!)

While my personal story warrants a good chuckle, I don't think my response is a-typical of what other might do. So read on, feel free to laugh heartily at me, and get a mental snapshot of what NOT to do when your alarm sounds at your home.

If you don't make my mistakes, and fully utilize the features of an alarm in a real emergency, it will help keep you and your loved ones safer.

How did I even figure out what NOT to do when the Alarm System Sounded?

 Well, what are spouses for if not to help us see how poorly we are capable of responding in different scenarios...