ADT Security Pro - Home Security Blog

Now that you have an Amazon Alexa or Google Home Assistant you can start giving your ADT Pulse security system voice commands. Get bossy with your ADT System it likes to go to work. ADT Pulse with voice command can control your security system, lights, thermostats, garage door and automated locks. 

When looking at today’s modern smart home and security systems many customers are trying to decide how to plan for a solution that meets their needs and budget. There are so many options today but it’s almost overwhelming to many homeowners. Options are nice of course but when there so many, how do you decide what’s best and how to plan for a full integration of a connected home. You can spend as little as the few hundred dollars for a security system or spend thousands for a home that’s completely connected.

We have installed over 70,000 ADT monitored security systems and now more than ever our customers are wanting security cameras. For some of our customers, the ADT Pulse Cameras that are part of the ADT monitored security system meet their needs with small 30 second video clips of triggered events and an ability to view live video. However, more and more people want 24/7 ability to record all that is happening and desire superior quality home security cameras and images.

More and more homeowners are interested in getting security cameras for their home. Over 35% of our customers who have an ADT monitored security system installed get at least one security camera as part of their alarm system. With home automation and smart home Apps becoming ever so popular... customers are really trying to figure out what cameras will meet their needs. Wireless cameras are fast becoming the solution for DIY (do it yourself) customers. But are they reliable? Are wireless cameras or hard wired cameras better? There are so many different brands, how do you pick what is best?

For over 140 years ADT has been leading the way in security and protecting America. In 1920, ADT pioneered the use of centralized emergency call centers and customer owned security systems. In 2016, ADT hits an industry milestone with 2 million ADT Pulse home automation customers. What's next....?

When I work with local customer home builders and architects, they tell me that there are very few security companies that will do security pre-wires. Most security companies today, including almost all ADT Authorized Dealers, install wireless security systems and do not have the expertise or experience necessary to custom design or install a hard wired security system. To get help, schedule a free home security review and our security experts will help you design your custom home security solution.

Learn more >>> So if you are building a custom home or doing a major remodel down to the frames, let's look at the steps of planning security for your home and family.

I recently attend ADT's Dealer convention and the most impressive part of the event was learning about the transformation ADT has made in customer service. As an ADT Dealer, over the years the customer service of ADT as a national company has been weak at times. Although the the monitoring service centers for alarm events have always been quick to respond, getting a customer service representative to help you for billing or a service call often took way to long. We had to tell our Security Pro customers to call us if the ADT Corporate is not giving them the service they deserve.

This information was posted on Nextdoor.com to give homeowners in the San Ramon area safety tips for burglary prevention during the fall season. It was posted in September and written by Kyle Madison, Regional Manager for Security Pro Group. It is definitely worth the read and very informative to help any homeowner complete steps to protect their family.