They were excellent. They came out right away and worked very quickly. They even stopped by the next day to ensure everything was working correctly. I would definitely recommend them!
Safowa Bright,Los Angeles, CA
Are you looking for a Home Security System in Los Angeles? Let us help you protect your family and home with an ADT Monitored Home Security System. California Security Pro is your local ADT Authorized Dealer for home security systems in Los Angeles.
We are able to meet all of your home security needs and customize a system that suits your family's needs and your budget.
Dorelle Kemp is fantastic! Whatever you do, ask for her during your next consultation and security review/install. She's responsive, kind, and most importantly, listens to the needs of her clients. I was super impressed with Dorelle's customer service and professionalism and highly recommend her. She's the best and will tell it to you straight. No gimmicks or salesmanship techniques. Just a normal discussion with a great person. Call her!
Jonathan N., Pleasant Hill, CA
You can also re-activate many existing systems on the market with us. We can activate your Brinks, Broadview, Bay Alarm, Defender and Protection One systems and many more. Click here to learn more about re-activating your existing system. You are not obligated to call the company that initially installed the system.
You can call us at 1-800-310-9490 to schedule a No Obligation, FREE home security review.
Many homeowners in your community are choosing to go with cellular security systems. Cellular is not vulnerable to cut phone lines and is the obvious solution when you eliminate your home phone service. Our most popular cellular system is the ADT Pulse System that communicates with the monitoring center network via cellular connection.
Here's 5 more reasons to choose ADT Pulse:
#1. Your ADT Pulse Personalized Web Portal is your on-line command center...
for your ADT Pulse system. You create an on-line ADT Pulse log in that puts the world of home automation at your finger tips. You can set up a realistic Home View floor plan of your home, view your surveillance camera feed, check status and much more. With click-able icons and pull down menus, you'll be setting up automations like having the alarm arm itself at midnight just to make sure it's not forgotten, in no time. Your ADT Web Portal puts you in control of your home.
#2. ADT Pulse Gives You ADT Apps for Remote Access to Your Home.
Take control of your system wherever you are. Mobile Apps keep you in constant communication with your home and let you control ADT Pulse system with multiple devices. Your same ADT Pulse log in from your Web-Portal, works for your ADT Pulse Apps. There's also a myADT.com App to where you can update emergency contacts and billing information and print alarm verification for your home insurance. For more info. read: With MyADT.com and ADT Apps You Are in Complete Control.
#3. ADT Pulse Cost: It is VERY Affordable.
The price delima. Don't you hate it when you are mesmerized by a commercial and then they are vague on the price? We agree! Its just unscrupulous to not divulge prices or worse, to play the bait and switch game. Actually, ADT's pricing is part of why it's so popular. See a break down of ADT Pulse cost and equipment package options and ADT Monitoring Fees or just quick below to get a price quote.
#4. ADT Pulse has the Very Popular ADT Pulse Cameras
"ADT Pulse Camera at Front Door Catches Diaper Thief- Watch Video." Is that not the greatest headline? That was a popular blog post written back in August when a Walnut Creek mother used her ADT Pulse Camera to put a man behind bars. The package was stolen off her front porch, she notified police, posted it on her social media sites and the truck from the video was recognized resulting in an arrest. I bet he's pretty mad to be in jail for stealing diapers! For the homewoner, it's what every homeowner in the world wants to do after a break-in or robbery... catch the guy!
Here's what another homeowner had to say about ADT Pulse cameras:
These guys are extremely customer focused. I was paying $25 a month for monitoring services for a 20 year old alarm system that was tied into my home phone. We dumped our home phones because they are just a waste of money and only use our cell phones these days so the old alarm system didn't work anymore. The old alarm company wanted $700 to put a new cellular pad in the house and it had nowhere near the bells and whistles I get with ADT.
I now have the $59 a month service from ADT and they used all my old door and window detectors which is a very large number that are hardwired in so that is great. Kyle, my sales rep explained all of this to me and he was great through the whole process. Pat, the installer came by today to install the system - he was awesome - knows his stuff inside and out, was pleasant, and efficient. For the $99 I upgraded to cellular, got a motion detector, a camera, another wireless detector for the wine cellar, a lamp switch, and the alarm can be armed and disarmed from one of 4 places:
1) The downstairs keypad
2) The upstairs keypad
3) A key fob - this is great for walking the dog - go out the back door and arm the whole house with a press of a button
4) My cellphone - the ADT Pulse App from the App Store works great. I can see what is going on on the camera, arm the house from NY if I want, set up a vacation schedule so the lamp goes on and off at certain times while I am on vacation.
I needed a new system anyway, and if I think about some of the things we spend money on, an extra $35 a month for great safety, piece of mind, convenience, flexibility, and state of the art technology was an easy decision for me.
ADT has good technology but the real difference maker here is California Security Pro. These things can get complicated and having a great dealer that is first class from the sale through to the install deserves a review like this . Not easily impressed but was today.
Thanks! - Roger S., Oakland, CA
See more ADT Pulse reviews here...
ADT Pulse cameras are an affordable option for video surveillance. ADT Pulse Camera Systems give you the quality of pricier Surveillance Cameras at a reasonable price. Tied into your security system and automations, you can set the up to run on auto-pilot and even receive text and email alerts when cameras are triggered. These features continue to help homeowners meet the goals of preventing their home from being targeted or at least seeing the culprit behind bars. FREE ADT Pulse Wireless Indoor Camera with Pulse Gateway Hub Upgrade
If that's not enough, check out the reviews ADT Pulse cameras gets here!
So why ADT? Because who wants 10 more home automation apps on your mobile device when you can have just one to manage them all. The ADT Pulse Total Security Platform now manages the following:
It is amazing having all these home devices being managed by one platform and controlled by you on your mobile device from one App. With Pulse you will also have a personalized web portal to customize and manage your security system, home automation and system users. It makes managing your home simple.
Let your professional home Security Consultant from California Security Pro help you custom design the right home security system for your home. Schedule a free home security review for an evaluation of your home security needs. To schedule an appointment or for more information call 1-800-310-9490.
Your local Home Security Consultant will consider your needs and go over all your home security options. Once you decide which option is best for your family we will schedule an installation, usually within a day or two. Home security installations take between 1-6 hours depending upon which options and security equipment you decide to have installed.
Call to schedule a free home security review: 1-800-310-9490.
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recommend their services; they're professional, knowledgeable and friendly. we were helped out by matt, grant and daniel. they did a great job of helping us set-up the security system on our first home.
- Jimmy K., Los Angeles, CA
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Grant and Daniel were very helpful and did an amazing job setting everything up for me in my new home. I can't thank them enough for being so kind, attentive, and courteous!!! They always answered any questions I had and make the whole process a breeze!
- Farnoush H., Los Angeles, CA
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Grant came in and showed us all our options and how we could afford a wireless system...he was knowledgeable, patient with all our questions and helpful with solutions. He didn't oversell us but worked within our budget. He also showed up the day of installation to make sure everything was flowing according to plan. George was the installer and also efficient, helpful and knowledgeable!! Part of our decision was that there price including installation was much better than other companies we met with. I have recommended this specific team to my neighbors. We are very happy.
- Dey Y., Central LA, Los Angeles, CA
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- Kate R., Los Angeles, CA
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I enjoyed working with this company. I ask a lot of questions, and everyone I dealt with was very patient and accommodating. Otis was my point of contact, he assessed my home, and gave me a fair quote for the installation of my alarm system. After deciding I wanted to move ahead with the service, Ron was the actual person who installed it, and he did a great job - very nice, knowledgeable and, again, patient as I questioned him about the possibility of using motion sensors vs. glass break, placement of smoke detectors, etc. I recommend!
- Matthew J., Los Angeles, CA
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I had my alarm installed by Ron Loetz and I have to say it was a great experience. Ron installed motion, door, and window sensors anywhere I wanted them. He also walked me through the whole system and how to work everything. to anyone looking to buy an alarm system!
- Eddy C., Costa Mesa, CA
I had a great experience with ADT. Grant Fecher the sales manager was great and Ron the installer was great! Would recommend.
Karen N., Los Angeles, CA
I just wanted to thank Steven Simmons for helping my clients set up their home security system effectively and efficiently and get them the greatest deal available. Steve went above and beyond to help a young family get on a program that will make them feel secure in their new home. I was able to help by passing along the information Steve provided thru their Realtor program, they chose Steve based on his willingness to help and provide the best service available. - Roland H., Los Angeles, CA
Had the best experience with my new security system. Ron Loetz was so thorough and informative. He clearly cares that his customer's homes are safe and protected. Not only was he on time but was very detail oriented and made sure everything was cleaned up after the job was done. I would highly recommend Ron and company for your home security. - Lis S. - Los Angeles, CA
After attempting to call several other competing alarm companies, and being told, "a representative will get back to you," I ended up calling CSP and could not be happier. They quickly set up a home visit and went over all the costs. Their representative,Otis Jackson was very clear about the plans, the pricing, and the instillation. Not long after, Ron Loetz came out and quickly installed the system, went over all of the features and ensured I understood all the basic functions of the alarm system. Otis and Ron were both fantastic and I felt the went the extra mile to ensure I was satisfied with everything. I highly recommend CSP. - S B., Los Angeles, CA
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I am very impressed with the service I received from Mr. Angel Rodriguez. Despite a several last minute changes and some very inconvenient requests made under my account, Mr. Rodriguez was surprisingly cordial and willing to help...even after his work-hours in the evenings. He was very patient and courteous and he took care of everything on time. He always responded on time and kept all his promises, even when I had to make so many last minute changes to my orders.
I hope this company realizes what a gem they have in Mr. Rodriguez, as I will continue to use them for my future projects. And I have no doubt that this young man will take a larger role in his company to influence greater number of people. For the record, no one had asked me to write this review and it is a pleasure to speak of someone who seems to go out of his way to help his clients above and beyond his due diligence. Thank you.
Best Regards,
Dr. B - B K., Beverly Hills, CA
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10/24/15
With the chaos of a new home and all the options available, we were overwhelmed by the amount of offers for security service. Otis was very patient and willing to go the extra mile to create a plan for our family that worked for us. In the end- it was his quiet persistence and professional manner that closed the deal. He was great about going over all the details and even offered advice about areas of vulnerability that I hadn't recognized. Very personable and knows the company and products well. Looking forward to the install and peace of mind that ADT offers. Many thanks to Otis for being so accommodating and helpful. Will update after it is all done! - Lisa M.,Los Angeles, CA
I got window sensors and security cams. Grant, the representative, was very friendly and helpful. The company gave me a good price deal and protection package. I'm happy with the the service. - Josh B.,Lincolnshire, IL (New Homeonwer Los Angeles)
Daniel came out to do a repair. He installed my system a year ago. He was running early and called to see if I was available. He did a great job, again. This is a good company, and so much better than using ADT technicians.
Vicki S.,Los Angeles, CA
We just had an ADT security system installed at our home and so far we are very happy with it! Grant was our very friendly and helpful sales rep and Chris was our equally as friendly and super speedy tech. All of the equipment looks great and the system is easy to use. Very pleased so far! - Ant L.,Los Angeles, CA
7/22/15
Can definitely recommend without reservation! Great service, great installation, from sales to installation to support!
D M.,Los Angeles, CA
Grant came today to give us a quote for a new security system on his day off and gave us great service! He went through all the options with us, including the adt pulse app and adt pulse cameras, and helped us walk around to find the best place to put every piece of equipment! The price was great and we will be setting up our new system shortly! Thank you ADT and Grant Fecher!
Will Z S.,North Hollywood, Los Angeles, CA
Otis Jackson was our sales rep and he was A-class. He was super knowledgeable about ADT products and history, took his time explaining how everything would work, and was very transparent about costs. I would highly recommend Otis from California Security Pro!
emily w.,Los Angeles, CA
We were referred by a friend and within a few days Otis came out and took his time in explaining why a home security system is important, the different options offered and broke down how the sensors would be setup. After a few hours we were confident enough in purchasing a system for our home. If we had the time we would have had it installed the next day or during the week. But the following Saturday their technician, Christian, came by set up the system and showed us how to use it. He was gone in a flash. It was that easy. Does the system work? Fortunately we haven't had a real test but within 15 minutes of Christian leaving, LAPD came by because they received the signal that the alarm went off. We use the alarm each and every time we leave the house. We sleep much more comfortable and feel a lot safer. Thanks guys!!
Harold B.,Los Angeles, CA
Our sales rep. was Grant and he was great at getting us a better deal than what we already had. We saved a lot of money. Daniel installed our system. He arrived promptly and completed the job in no time. Everything was done in an hour. They were both great to deal with. - Melba H.,Chatsworth, Los Angeles, CA
For the pricing I think it's a bargain. I got a great deal with Danny. He hooked me up with everything I needed. Was fast at responding when I had questions after install. He even called to check in and make sure everything was to my liking and expectation days after everything was completed. A good security system is great but when you add good service... It's amazing! I'm very happy with the overall process and end result. Thanks! - Angel G.,Northridge, Los Angeles, CA
3/17/15
Grant came out today and helped us pick out our new security system! He was very knowledgeable, answered all of our questions, and wasn't pushy like other salespeople we've met in the past. He helped us pick out exactly what we wanted to suit our needs. Grant just left our house and we are having the security system installed today at 1pm! We are very pleased with the level of service and can't wait to start using our new system! Thanks California Security Pro and ADT!! Julie and Ryan Watkins
Julie W.,Granada Hills, Los Angeles, CA
2/24/15
Danny is the man! Excellent customer service, friendly, punctual and informative. Very happy to be working with both he and the CSP team. Be sure to ask for him!
Kim W.,Los Angeles, CA
1/16/15
We suffered a brake in on our rental unit in the Sivlerlake area of Los Angeles. My tenant was shooken up. We called California Security Pro and I spoke to Jerrett who was professional and was able to schedule an install with in 72 hours. Daniel came to do the install of the equipment and he was on time (If not early), professional, and got right down to installation. When it came time to teaching us about the alarm system, Daniel was patient and had no problem repeating info several times. Daniel gave me his contact info and stated if I needed anything to call. The next day I got a follow up call from Jerrett who was checking in and wanted to know how the install went. The customer service andprofessionalism to be applauded I have another security system in my home.......which shall remain nameless..... and the custormer service from this company does not reach ADT's. If you are considering ATD go with California Security Pro you wont be disappointed
Eric P.,Los Angeles, CA
12/31/14
Grant was so great and the whole team was super helpful. We read the Yelp reviews of this company and we were not let down -- it was a truly exceptional experience.
Janeen C.,Los Angeles, CA
12/11/2014
Grant and Daniel did a great job on the package and install. Very pleased with how it turned out. The App feature is great too.
Andrew W.,Los Angeles, CA
12/8/14
"Very profressional, extremely pleased with the ADT-Pulse app."
To be frank, we were super leery about utilizing an ADT security system after reviewing many internet comments. We had a utilized a fantastic hard-wired system from a great boutique security company in our previous home, but the installation was easily over $1k higher than the ADT system than the California Security Pro recommended. Financial considerations prevailed. Grant Fecher was the very profressional sales representative that arrived for his appointment on time and offered us good solid advice without the "hard-sell." He reviewed the many technical options and pricing tiers clearly and precisely. Our technician Daniel Zartner was also extremely professional, efficient, and friendly. The installation went smoothly without a hitch, and the system integrated with the home without any glaring design obtrusions/obstructions. The California Security Pro team followed through several times after the installation to make sure we were happy. Lastly, we are extremely pleased with the ADT-Pulse app. You get to design your home layout and monitor every access point via your mobile device. Highly recommended.
Todd W.,Los Angeles, CA (New Homeowner Altadena,CA)
12/5/14
ADT has over 100 years in the business and I feel very confident in there service. There installers are very caring and patient. I definitely recommend them
JAMES g.,Los Angeles, CA
Otis and Ron were fantastic! Otis followed up on everything and the installation was as smooth as ever. I would recommend this team to anyone looking for a home security system. They are professionals and very flexible. Thank you!
marcel h.,Beverly Hills, CA (New Homeowner Los Angeles,CA)
11/21/14
Grant Fecher and Giddeon Keren are Great. Gave us a good deal now just waiting for my ADT system to be installed. Thank you. Dabby & Vladi
Dabby A,Los Angeles, CA
9/24/14
This was an AWESOME experience dealing with GRANT. He kept in touch with me for about 3 months texting him my status.. he was patient and understanding. Also a professional.. Grant made this a great experience.. provided options, pricing, extended the time and is always available... they installed everything within 24hrs.. Daniel the tech who installed everything was also an absolute professional and knew about all the features.. if I can rate them higher, I would.. Thanks to Grant, his manager and Daniel, I had an excellent experience.
Art K.,Los Angeles, CA
9/19/14
"Now I can feel safer in my home."
Although security has always been an important thing for me. I hadn't really made an effort to get a security system installed. I am happy that I met Tony when I did, now I can feel safer in my home and my community. Thank you Tony for taking the extra time to just stop by, while you were in the neighborhood, and helping me make such an important decision.
Sandra C.,Los Angeles, CA (New Homeowner Pacoima,CA)
9/3/14
This company is great! They will come to your home to give you a free consultation. They are no pressure and honest and up front. Grant Fecher was wonderful and a great rep!
Autumn R.,Los Angeles, CA
8/27/2014
Working with California Security Pro was a great and easy experience. From my first call to my estimate with Angel to my installation with Ron Loetz, I have only positive things to say. Ron was especially helpful with his tutorial and willingness to answer all the questions I had.
Rachel S.
San Francisco, CA (for home in Los Angeles)
8/13/14
Hello, I just had installed my alarm system at the house. The people were so nice and professional and done such a clean job without messing the inside of our house that we just remodeled. Thank you Ron for the installation and Grant Fecher for the sales!
Peter
Peter U.,Los Angeles, CA
8/11/14
I was in need of a security system fast. My sales rep Otis arrived on time, was friendly and knowledgeable and answered all my questions. Within two days my new alarm was installed and I had peace of mind. Thanks!
Carmen M.,Los Angeles, CA
5/24/14
We just had an ADT security package installed, and the guys who installed it were expedient, very knowledgeable and really courteous. Their attention to detail regarding where and how to install the sensors, taking aesthetic into consideration, was really impressive. And the explanation given at the end about how to work the system was thorough and concise. Ron and his trainee know their stuff!
Aaron M.,Los Angeles, CA
4/16/14
I just had the ADT security installed and now I can sleep soundly and have peace of mind. My sales rep Michael was great! He never pressured me with any upgrades, instead he explained the different options that were available to me and listened to all my questions and concerns. Ron came to install the system the very next day. He provided great service and was extremely patient showing us how to use the system. I highly recommend this company. Safety first!
Lisa N.,Los Angeles, CA
2/10/14
We had California Security Pro install our alarm. Ron L. was very pleasant to work with, highly professional and very careful during the installation.
They exceeded our expectations.
Oliver F.,Los Angeles, CA
12/3/2013
I knew I wanted to have a security system at our house. I just needed to know who to go to. Together with Ana and Angie, we were able to work on a package deal. The system was installed the next day after we signed all the paper work, so I did not want to write a yelp review until the installation was completed by the technician. After everything is ready to go, I give thumbs up to the sales person Ana Bobadilla and her partner in crime Angie for their professionalism, knowledge of the product they are selling, and being very nice at the same time. I also give thumbs up and a shout out to the technician Ron Loetz who was very professional, courteous, and knows his stuff.
Overall - Above and beyond customer service to the team at California Security Pro team!
Thank you!
Raquel A., Los Angeles, CA
8/3/2013
We recently moved and needed a security system. Angel and Hawk were our sales representatives and they both were very informative and answered all of our questions. They also offered the system and other devices for far less than other competitors that we met with. Daniel came to install our security system and was fast, professional and efficient. Thank you to such a wonderful and knowledgeable team.
Delilah G. Los Angeles, CA
7/31/2013
Just had my alarm system installed by Daniel. He was very professional and very nice as well. He knew what he was doing. He cleaned up afterwards. He managed to make the whole process as smooth as it can be. The sales people, Evan and Ana were equally terrific. They came to my house at the right time. I had called ADT before and asked about the installation but couldn't make up my mind. With them coming to my doorstep and giving me a good deal made it easy for me to decide. So far it was a great experience with the sales and installation. I would recommend ADT anytime. In fact, i will try to convince my sister to have one.
More power guys!
Gloria G., Los Angeles, CA
6/17/2013
Just had the security system installed. BURGLARS read this ! LOL
Anyway, Ron Loetz Jr was great installing it. I offered coffe he did not take any. Oh well. Anyway,Angel was the sales rep he just walked in here seeing I must have just moved. He was pleasant I did not feel pressured. I always wanted security, and was glad he walked in. Overall so far so good. Have to read the manual though.
Agnes K., Los Angeles, CA
9/11/2012
Ron talked to me about the available options for each of the ADT security systems that were offered. Additionally, he was not only doing sales but actually did the installation. This was certainly a factor for me knowing that I was dealing with someone who had over 15 years of experience installing systems. I also appreciated the fact that the company was his family's business providing me further comfort about the quality of the service that they provide. Overall, Ron was exceptional, patient and attentive. Johnny H. Los Angeles, CA
We are proud to service Angie's List customers and we thank those who took the time to let others know about us! Angie's List is a membership service that compiles consumer ratings of local service companies and contractors. Take a look at what members are saying about us:
Dorthea Morris,Los Angeles, CA
Upgraded current alarm system
James Bulter,Los Angeles, CA
Their service is very good. They were prompt, professional and courteous. They did the job well and cleaned up there was no mess and I was happy with their service.
Andrew Paredes,Los Angeles, CA
Review Date: March 20, 2015
We contacted California Security Pro through Angie's List and setup a consultation. Angel came on time and gave us a full run-through of our options. He was very professional and answered all our questions. We decided to order and payed for the installation. The installer was prompt and on time. He installed the system, tested it and gave us a training lesson. California Security Pro has been very professional, answering our questions. The system has worked exactly as we expected it to and we are very happy with it and the help Angie's List provided in allowing us to pick them.
Joi Edwards,Los Angeles, CA
"Great to deal with a contractor who is customer oriented."
Loved meeting with Otis, the representative! He is nice and honest. He provided a complete explanation about items and cost. There we no hidden fees. I had a bad experience with ADT service technicians in the past, so it was great to deal with a contractor who is customer oriented. The technician was competent, on time, and nice.
Vicki Schiller, Los Angeles, CA
Reviews prove to customers whether or not we put their needs first, our customers speak for us by proudly placing there review on Trustpilot; after all, customers trust other customers and our consumer‘s reviews say it best! We would like to thank all of our customers who took the time to let eveyone know about their experience with California Securty Pro!
2/5/15
was more than 100% satisfied. Customer service was great, always reachable to reschedule my installation time. And my installation tech Ron Loetz was punctual, knowledgeable, got the job done quickly and took his time to explain how everything works. And most importantly, he was personable and professional. I absolutely would recommend you guys!
Jessie Lopez, Los Angeles